Repair Status Lookup Results

Customer: Ta'siah Tate Drop-Off Date: 9/12/2024 Due Date: 9/26/2024 0:00:00 Diagnosed Issue: WiFi not working Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Josephine Degree Drop-Off Date: 9/12/2024 Due Date: 9/26/2024 0:00:00 Diagnosed Issue: Manual virus removal Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Kevin Smith Drop-Off Date: 9/11/2024 Due Date: 9/25/2024 0:00:00 Diagnosed Issue: Remove login Pin Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Cleveland Eyecare Drop-Off Date: 9/11/2024 Due Date: 9/25/2024 0:00:00 Diagnosed Issue: clone to ssd Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Nico Witherspoon Drop-Off Date: 9/11/2024 Due Date: 9/25/2024 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Install SSD, Windows 11, and IO shield Overall Repair Status: On Hold Type of System: Desktop Notes: Customer: Gail Daves Drop-Off Date: 9/10/2024 Due Date: 9/24/2024 0:00:00 Diagnosed Issue: Cleanup/maintenance Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amand Curtis Drop-Off Date: 9/10/2024 Due Date: 9/11/2024 0:00:00 Diagnosed Issue: cracked broken LCD Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Teddy Asnley Drop-Off Date: 9/9/2024 Due Date: 9/23/2024 0:00:00 Diagnosed Issue: Try to fix hinges Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Carol Miles Drop-Off Date: 9/9/2024 Due Date: 9/23/2024 0:00:00 Diagnosed Issue: Replace LCD Overall Repair Status: In Line Type of System: iPad7 Notes: Customer: Heather MacDonald Drop-Off Date: 9/9/2024 Due Date: 9/23/2024 0:00:00 Diagnosed Issue: Add Microsoft Office Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Silvia Hutchins Drop-Off Date: 9/7/2024 Due Date: 9/21/2024 0:00:00 Diagnosed Issue: Add microsoft 365 Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Horn Dennis Drop-Off Date: 9/6/2024 Due Date: 9/20/2024 0:00:00 Diagnosed Issue: Will not power on Overall Repair Status: In Line Type of System: iPhone 13 Notes: Customer: Ashley Pearson Drop-Off Date: 9/6/2024 Due Date: 9/7/2024 0:00:00 Diagnosed Issue: Phone turning off - screen getting really hot - Overall Repair Status: Completed Type of System: iPhone 13PM Notes: Customer: Brenda Whicker Drop-Off Date: 9/6/2024 Due Date: 9/20/2024 0:00:00 Diagnosed Issue: Virus pops Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Detra Rice Drop-Off Date: 9/6/2024 Due Date: 9/7/2024 0:00:00 Diagnosed Issue: tech notes:just had it replaced - went black Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Karyn Oliver Drop-Off Date: 9/5/2024 Due Date: 9/19/2024 0:00:00 Diagnosed Issue: Recover pictures and factory reset. Overall Repair Status: Workbench Type of System: MacBook Notes: Customer: Karyn Oliver Drop-Off Date: 9/5/2024 Due Date: 9/19/2024 0:00:00 Diagnosed Issue: Replace battery. Delete desktop icons. Check McAfee, remove extra email from Chrome. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: John Vogels Drop-Off Date: 9/5/2024 Due Date: 9/19/2024 0:00:00 Diagnosed Issue: Chrome won't open. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dustin Mitchell Drop-Off Date: 9/4/2024 Due Date: 9/18/2024 0:00:00 Diagnosed Issue: FNR - No data Overall Repair Status: Workbench Type of System: MacBook Notes: Customer: Janet Brooks Drop-Off Date: 9/4/2024 Due Date: 9/18/2024 0:00:00 Diagnosed Issue: Won't boot. No boot service available. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Robert Wagman Drop-Off Date: 9/4/2024 Due Date: 9/18/2024 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Screen went black but getting display on extra monitor. Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Robert Wagman Drop-Off Date: 9/4/2024 Due Date: 9/18/2024 0:00:00 Diagnosed Issue: "G" & "H" key don't work. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carlie Hamrick Drop-Off Date: 9/5/2024 Due Date: 9/19/2024 0:00:00 Diagnosed Issue: Screen was replaced. Won't close. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Janet Tallent Drop-Off Date: 9/4/2024 Due Date: 9/18/2024 0:00:00 Diagnosed Issue: Recover deleted file Newfinances Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Erin Putnam Drop-Off Date: 9/4/2024 Due Date: 9/18/2024 0:00:00 Diagnosed Issue: Broken screen Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Natalie Careolock Drop-Off Date: 9/4/2024 Due Date: 9/18/2024 0:00:00 Diagnosed Issue: Bluescreen on boot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Khalil Brown Drop-Off Date: 9/3/2024 Due Date: 9/4/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Ron Wood Drop-Off Date: 9/3/2024 Due Date: 9/17/2024 0:00:00 Diagnosed Issue: Check for 3rd party software. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Stacey Spicer Drop-Off Date: 9/3/2024 Due Date: 9/4/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: James Blackwell Drop-Off Date: 8/30/2024 Due Date: 9/13/2024 0:00:00 Diagnosed Issue: Stuck at Windows repair. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Noah Vertefeuille Drop-Off Date: 8/30/2024 Due Date: 9/13/2024 0:00:00 Diagnosed Issue: May have a DC Jack issue Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Debbie Kale Drop-Off Date: 9/3/2024 Due Date: 9/5/2024 0:00:00 Diagnosed Issue: Acting crazy after update. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Leo Arnould Drop-Off Date: 8/29/2024 Due Date: 9/12/2024 0:00:00 Diagnosed Issue: Spilled coffee in device. Customer immediately turned device over to minimize damage. Check device over and clean. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Robert Thompson Drop-Off Date: 8/29/2024 Due Date: 9/12/2024 0:00:00 Diagnosed Issue: Won't boot to Windows. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Chris Paz Drop-Off Date: 8/28/2024 Due Date: 9/11/2024 0:00:00 Diagnosed Issue: LCD replacement. Possible top plate Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Carole Barr Drop-Off Date: 8/30/2024 Due Date: 9/13/2024 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Tom Greene Drop-Off Date: 8/29/2024 Due Date: 9/12/2024 0:00:00 Diagnosed Issue: Look for missing document of antiques Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Josh Izokovic Drop-Off Date: 8/29/2024 Due Date: 9/12/2024 0:00:00 Diagnosed Issue: Plays fornight - sometimes works fine for days then crashes 4 times a day - check it out Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Stephen Love (midatlantic) Drop-Off Date: 8/28/2024 Due Date: 9/11/2024 0:00:00 Diagnosed Issue: cracked screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Teresa Hambright Drop-Off Date: 8/28/2024 Due Date: 9/11/2024 0:00:00 Diagnosed Issue: Remove malware Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kayla Campbell Drop-Off Date: 8/28/2024 Due Date: 9/11/2024 0:00:00 Diagnosed Issue: Will not boot after factory reset Overall Repair Status: In Line Type of System: Desktop Notes: Customer: Leigh Blevins Drop-Off Date: 8/27/2024 Due Date: 9/10/2024 0:00:00 Diagnosed Issue: Remove password Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Gabe Eberle Drop-Off Date: 8/27/2024 Due Date: 9/10/2024 0:00:00 Diagnosed Issue: Clone HDD and install SSD - upgrade to Windows 10 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mixing Station Texsource Drop-Off Date: 8/27/2024 Due Date: 9/10/2024 0:00:00 Diagnosed Issue: SLOW - wont run APPS Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Pete Kanai Drop-Off Date: 8/27/2024 Due Date: 9/10/2024 0:00:00 Diagnosed Issue: PS2 keyboard not working in DOS Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Marie Laye Drop-Off Date: 8/27/2024 Due Date: 9/10/2024 0:00:00 Diagnosed Issue: manual virus removal Overall Repair Status: Completed Type of System: Other Notes: Customer: Jessica Morgan Drop-Off Date: 8/27/2024 Due Date: 8/30/2024 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Becky Tuft Drop-Off Date: 8/26/2024 Due Date: 9/9/2024 0:00:00 Diagnosed Issue: Runs/boots slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Megan Bradley Drop-Off Date: 8/26/2024 Due Date: 9/9/2024 0:00:00 Diagnosed Issue: Turns off after boot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Crystal Bolin Drop-Off Date: 8/24/2024 Due Date: 9/7/2024 0:00:00 Diagnosed Issue: Not booting. Can tryo to save data. May need FNR Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Eric Clontz Drop-Off Date: 8/24/2024 Due Date: 8/27/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Jerry Peterson Drop-Off Date: 8/23/2024 Due Date: 9/6/2024 0:00:00 Diagnosed Issue: Flashing dash at POST Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carole Barr Drop-Off Date: 8/23/2024 Due Date: 9/6/2024 0:00:00 Diagnosed Issue: Very slow. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Myra Davis Drop-Off Date: 8/23/2024 Due Date: 9/6/2024 0:00:00 Diagnosed Issue: Garman car adapter Overall Repair Status: Completed Type of System: Special Order Notes: Customer: Myra Davis Drop-Off Date: 8/23/2024 Due Date: 8/24/2024 0:00:00 Diagnosed Issue: iPhone SE - mic bad - Overall Repair Status: Completed Type of System: Other Notes: Customer: George Greene Drop-Off Date: 8/23/2024 Due Date: 9/6/2024 0:00:00 Diagnosed Issue: Tried to restore and it messed up - now in boot loop - battery doesnt work - add SentenielOne Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Linda Sloan Drop-Off Date: 8/23/2024 Due Date: 9/6/2024 0:00:00 Diagnosed Issue: Stuck in boot repair loop Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Linda Sloan Drop-Off Date: 8/23/2024 Due Date: 9/6/2024 0:00:00 Diagnosed Issue: Recover deleted files Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ed Mullinax Drop-Off Date: 8/23/2024 Due Date: 9/6/2024 0:00:00 Diagnosed Issue: If parts are not needed from this computer for 19016 do a HW diag. Customer sts: one of the video ports is not working for dual monitor use. Can't remember if it's VGA or DVI. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ed Mullinax Drop-Off Date: 8/23/2024 Due Date: 8/27/2024 0:00:00 Diagnosed Issue: Displaying error message - Alert! System battery voltage is low. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Joseph Tallent Drop-Off Date: 8/22/2024 Due Date: 9/5/2024 0:00:00 Diagnosed Issue: Transfer data from HDD to USB drive Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carrie Carpenter Drop-Off Date: 8/22/2024 Due Date: 9/5/2024 0:00:00 Diagnosed Issue: Wifi card not present error Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pete Kanai Drop-Off Date: 8/21/2024 Due Date: 9/4/2024 0:00:00 Diagnosed Issue: PC will not boot - Also, clone HDD data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Carrie Dabbs Drop-Off Date: 8/21/2024 Due Date: 9/4/2024 0:00:00 Diagnosed Issue: Runs/boots slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brooks Kies Drop-Off Date: 8/21/2024 Due Date: 9/4/2024 0:00:00 Diagnosed Issue: Replace battery - if screen cracks during removal, device can be scrappe Overall Repair Status: Completed Type of System: iPad Mini Notes: Customer: Randy Wieck Drop-Off Date: 8/21/2024 Due Date: 9/4/2024 0:00:00 Diagnosed Issue: Clear space on HDD by backing up data to customer-provided external HDD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Frigo Gregory Drop-Off Date: 8/20/2024 Due Date: 8/21/2024 0:00:00 Diagnosed Issue: fix home button Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Group Business Consult Drop-Off Date: 8/20/2024 Due Date: 9/3/2024 0:00:00 Diagnosed Issue: FNR - SAVE DATA. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jaquala Mccluney Drop-Off Date: 8/20/2024 Due Date: 9/3/2024 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPh12M Notes: Customer: Carol Miles Drop-Off Date: 8/20/2024 Due Date: 9/3/2024 0:00:00 Diagnosed Issue: Replace LCD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steven Standford Drop-Off Date: 8/19/2024 Due Date: 9/2/2024 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Will not boot Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Carlie Hamrick Drop-Off Date: 8/19/2024 Due Date: 9/2/2024 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Farrell Wease Drop-Off Date: 8/19/2024 Due Date: 9/2/2024 0:00:00 Diagnosed Issue: Replace HDD with SSD and clone data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Simone Anderson Drop-Off Date: 8/19/2024 Due Date: 8/20/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 13PM Notes: Customer: Ashley Pressley Drop-Off Date: 8/19/2024 Due Date: 9/2/2024 0:00:00 Diagnosed Issue: Replace motherboard Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rhonda Whitaker Drop-Off Date: 8/19/2024 Due Date: 9/2/2024 0:00:00 Diagnosed Issue: Virus popup. Check over Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jaime Plumley Drop-Off Date: 8/16/2024 Due Date: 8/30/2024 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Chris Burns Drop-Off Date: 8/16/2024 Due Date: 8/30/2024 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Jada Coker Drop-Off Date: 8/15/2024 Due Date: 8/29/2024 0:00:00 Diagnosed Issue: Replace screen assembly Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eugene Fisher Drop-Off Date: 8/15/2024 Due Date: 8/29/2024 0:00:00 Diagnosed Issue: Blue screen error at boot and battery error at POST Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Grace Ledford Drop-Off Date: 8/15/2024 Due Date: 8/29/2024 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Joyce Pegram Drop-Off Date: 8/15/2024 Due Date: 8/29/2024 0:00:00 Diagnosed Issue: Replace HDD with SSD and clone data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: David Grose ALWS Drop-Off Date: 8/15/2024 Due Date: 8/19/2024 0:00:00 Diagnosed Issue: Reload Windows - install new HD and put current one in encloser - load ProPresenter 7 and copy data files Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joyce Pegram Drop-Off Date: 8/14/2024 Due Date: 8/28/2024 0:00:00 Diagnosed Issue: Replace Battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eduardo Ramirez Drop-Off Date: 8/13/2024 Due Date: 8/14/2024 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Natalie Carelock Drop-Off Date: 8/13/2024 Due Date: 8/27/2024 0:00:00 Diagnosed Issue: FNR and reinstall Windows. Look into parental control software and contact with info Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Natalie Carelock Drop-Off Date: 8/13/2024 Due Date: 8/27/2024 0:00:00 Diagnosed Issue: FNR and reinstall Windows. Look into parental control software and contact with info Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Micah Longwell Drop-Off Date: 8/9/2024 Due Date: 8/10/2024 0:00:00 Diagnosed Issue: Charging port replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Katrina Callahan Drop-Off Date: 8/12/2024 Due Date: 8/26/2024 0:00:00 Diagnosed Issue: Upgrade to 250GB SSD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jerry Henry Drop-Off Date: 8/12/2024 Due Date: 8/26/2024 0:00:00 Diagnosed Issue: Manual Virus Removal Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Comley Brackett Drop-Off Date: 8/12/2024 Due Date: 8/26/2024 0:00:00 Diagnosed Issue: Upgrade to SSD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jerry McEntire Drop-Off Date: 8/12/2024 Due Date: 8/26/2024 0:00:00 Diagnosed Issue: Upgrade RAM Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eli Roberts Drop-Off Date: 8/12/2024 Due Date: 8/26/2024 0:00:00 Diagnosed Issue: Replace screen and battery Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Debbie Stuart Drop-Off Date: 8/12/2024 Due Date: 8/26/2024 0:00:00 Diagnosed Issue: Upgrade to Windows 11 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Neely Falls Drop-Off Date: 8/10/2024 Due Date: 8/24/2024 0:00:00 Diagnosed Issue: hard drive bad - send off for eval Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kim Haynes Drop-Off Date: 8/9/2024 Due Date: 8/23/2024 0:00:00 Diagnosed Issue: Cannot access certain websites, including Ebay and Yahoo Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Debra Burton Drop-Off Date: 8/9/2024 Due Date: 8/23/2024 0:00:00 Diagnosed Issue: Virus cleanup. Popups on homescreen Overall Repair Status: Completed Type of System: Other Notes: Customer: Robby Reynolds Drop-Off Date: 8/9/2024 Due Date: 8/23/2024 0:00:00 Diagnosed Issue: Unable to access VPN Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Neely Falls Drop-Off Date: 8/9/2024 Due Date: 8/23/2024 0:00:00 Diagnosed Issue: Transfer data from old laptop to new laptop Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kee Laquinta Drop-Off Date: 8/8/2024 Due Date: 8/22/2024 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Flashing red, green, blue, white Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Brooke Sweezey Drop-Off Date: 8/8/2024 Due Date: 8/22/2024 0:00:00 Diagnosed Issue: No OS Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sadie Pryor Drop-Off Date: 8/7/2024 Due Date: 8/21/2024 0:00:00 Diagnosed Issue: Will not power on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Elaine Porter Drop-Off Date: 8/7/2024 Due Date: 8/21/2024 0:00:00 Diagnosed Issue: Broken Hinge. Contact with estimate Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shawn Whisnant Drop-Off Date: 8/6/2024 Due Date: 8/20/2024 0:00:00 Diagnosed Issue: No Boot Device Found at POST Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Adrian Faye Drop-Off Date: 8/6/2024 Due Date: 8/20/2024 0:00:00 Diagnosed Issue: FNR and Install Windows 11 Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Landscaping Paradise Drop-Off Date: 8/5/2024 Due Date: 8/7/2024 0:00:00 Diagnosed Issue: Very slow. Run hw tests Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Joyce Pegram Drop-Off Date: 8/5/2024 Due Date: 8/19/2024 0:00:00 Diagnosed Issue: Battery warning at POST concerning charger wattage. Also, remove OneLaunch and Wave Browser spyware Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Helen Harris Drop-Off Date: 8/2/2024 Due Date: 8/16/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Charles Tarlton Drop-Off Date: 8/2/2024 Due Date: 8/16/2024 0:00:00 Diagnosed Issue: Download OneDrive files to desktop Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Katrina Callahan Drop-Off Date: 8/1/2024 Due Date: 8/15/2024 0:00:00 Diagnosed Issue: Remove password - DO NOT REESTABLISH Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rick Evans Drop-Off Date: 8/1/2024 Due Date: 8/15/2024 0:00:00 Diagnosed Issue: popups on desktop. Manual virus removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Bumgarner Drop-Off Date: 7/31/2024 Due Date: 8/14/2024 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Robert Bumgarner Drop-Off Date: 7/31/2024 Due Date: 8/14/2024 0:00:00 Diagnosed Issue: Replace Screen Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Dean Stroup Drop-Off Date: 7/30/2024 Due Date: 8/13/2024 0:00:00 Diagnosed Issue: Will not boot to OS Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nathan Rodgers Drop-Off Date: 7/30/2024 Due Date: 8/13/2024 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Will not display Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Ellen Freeman Drop-Off Date: 7/30/2024 Due Date: 8/13/2024 0:00:00 Diagnosed Issue: No power unless AC Adapter is plugged in. Get battery pricing. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ron Self Drop-Off Date: 7/31/2024 Due Date: 8/13/2024 0:00:00 Diagnosed Issue: Manual virus cleanup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Julia Newton Drop-Off Date: 7/30/2024 Due Date: 8/13/2024 0:00:00 Diagnosed Issue: Virus popup in Chrome Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Bobby Watson Drop-Off Date: 7/30/2024 Due Date: 8/13/2024 0:00:00 Diagnosed Issue: Trackpad not functioning as expected - Jumps across screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ronnie English Drop-Off Date: 7/29/2024 Due Date: 8/12/2024 0:00:00 Diagnosed Issue: Flashing LCD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Curtiss Wright Controls Drop-Off Date: 7/29/2024 Due Date: 7/31/2024 0:00:00 Diagnosed Issue: cpu ssd mem fan Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Paul Scott Drop-Off Date: 7/29/2024 Due Date: 8/12/2024 0:00:00 Diagnosed Issue: Device will not power on Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Joy Self Drop-Off Date: 7/26/2024 Due Date: 8/9/2024 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Stacy Fulp Drop-Off Date: 7/25/2024 Due Date: 8/8/2024 0:00:00 Diagnosed Issue: No power Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sherwood Smith Drop-Off Date: 7/25/2024 Due Date: 8/8/2024 0:00:00 Diagnosed Issue: Blue screen indicating no boot device. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Jamal Buckland Drop-Off Date: 7/25/2024 Due Date: 8/8/2024 0:00:00 Diagnosed Issue: Stuck at startup repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Deborah Edwards Drop-Off Date: 7/25/2024 Due Date: 8/8/2024 0:00:00 Diagnosed Issue: Runs/boots slow. Remove Mcafee Overall Repair Status: Completed Type of System: Laptop Notes: Customer: William Ramirez Drop-Off Date: 7/25/2024 Due Date: 8/8/2024 0:00:00 Diagnosed Issue: Install Linux Mint Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cassie Howell Drop-Off Date: 7/25/2024 Due Date: 8/8/2024 0:00:00 Diagnosed Issue: Orange battery indicator, light not turning on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tribal Drop-Off Date: 7/25/2024 Due Date: 8/8/2024 0:00:00 Diagnosed Issue: FNR no Data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Anita Cabiness Drop-Off Date: 7/24/2024 Due Date: 8/7/2024 0:00:00 Diagnosed Issue: Popups on Desktop Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tom Blalock Drop-Off Date: 7/24/2024 Due Date: 8/7/2024 0:00:00 Diagnosed Issue: Occasionally runs slow and shows black and white graphical artifact Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cameron Gardener Drop-Off Date: 7/24/2024 Due Date: 8/7/2024 0:00:00 Diagnosed Issue: Reset pin and determine cause of screen dimming Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Alexa Moreno Drop-Off Date: 7/23/2024 Due Date: 8/6/2024 0:00:00 Diagnosed Issue: Will not boot fully into Windows Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Gracie Alston Drop-Off Date: 7/23/2024 Due Date: 8/6/2024 0:00:00 Diagnosed Issue: Fan error at boot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shayla Mitchell Drop-Off Date: 7/22/2024 Due Date: 8/5/2024 0:00:00 Diagnosed Issue: DRAM light on MOBO, will not boot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dennis Clements Drop-Off Date: 7/22/2024 Due Date: 8/5/2024 0:00:00 Diagnosed Issue: Stuck at startup repair Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Johnnie Bostic Drop-Off Date: 7/22/2024 Due Date: 8/5/2024 0:00:00 Diagnosed Issue: Fan and Battery error codes after recent repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nechayev Vladmir Drop-Off Date: 7/22/2024 Due Date: 8/5/2024 0:00:00 Diagnosed Issue: Replace Screen Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Hilde Norville Drop-Off Date: 7/22/2024 Due Date: 8/5/2024 0:00:00 Diagnosed Issue: remote Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shirley Poole Drop-Off Date: 7/22/2024 Due Date: 8/5/2024 0:00:00 Diagnosed Issue: Upgrade to Windows 10 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jose Ruano Drop-Off Date: 7/19/2024 Due Date: 8/2/2024 0:00:00 Diagnosed Issue: Replace HDD with SSD Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Tarus Williams Drop-Off Date: 7/19/2024 Due Date: 8/2/2024 0:00:00 Diagnosed Issue: Replace Battery Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Robin Brulotte Drop-Off Date: 7/18/2024 Due Date: 8/1/2024 0:00:00 Diagnosed Issue: Wipe data to prepare for donation Overall Repair Status: Completed Type of System: Laptop Notes: Customer: James Hamrick Drop-Off Date: 7/18/2024 Due Date: 8/1/2024 0:00:00 Diagnosed Issue: Broken screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robin Brulotte Drop-Off Date: 7/18/2024 Due Date: 8/1/2024 0:00:00 Diagnosed Issue: Replace HDD with SSD No Data. Replace Battery. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rusty Albrecht Drop-Off Date: 7/17/2024 Due Date: 7/31/2024 0:00:00 Diagnosed Issue: Steam apps crashing during play. Happens mostly in Mount & Blade. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Trey Warrick Drop-Off Date: 7/17/2024 Due Date: 7/31/2024 0:00:00 Diagnosed Issue: Customer decided not to move forward with repairs Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Teresa Warrick Drop-Off Date: 7/17/2024 Due Date: 7/18/2024 0:00:00 Diagnosed Issue: Unable to repair screen Overall Repair Status: Completed Type of System: iPod 4 Notes: Customer: Donald Elliott Drop-Off Date: 7/17/2024 Due Date: 7/31/2024 0:00:00 Diagnosed Issue: Turns on, starts booting, cuts off. *NOTE- Cat may have peed on device. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: William Ramirez Drop-Off Date: 7/17/2024 Due Date: 7/31/2024 0:00:00 Diagnosed Issue: Stuck at automatic repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: David Rockwell Drop-Off Date: 7/17/2024 Due Date: 7/18/2024 0:00:00 Diagnosed Issue: may need batter y Overall Repair Status: In Line Type of System: Other Notes: Customer: Robert Partain Drop-Off Date: 7/17/2024 Due Date: 7/31/2024 0:00:00 Diagnosed Issue: Startup repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lori Cash Drop-Off Date: 7/16/2024 Due Date: 7/30/2024 0:00:00 Diagnosed Issue: Jack replacement - check jack type and contact customer with estimate to repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: David Weathers Drop-Off Date: 7/16/2024 Due Date: 7/30/2024 0:00:00 Diagnosed Issue: Turns on but no display Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rick Hollifield Drop-Off Date: 7/16/2024 Due Date: 7/30/2024 0:00:00 Diagnosed Issue: Replace Battery Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Patricia Cox Drop-Off Date: 7/11/2024 Due Date: 7/12/2024 0:00:00 Diagnosed Issue: S21 FE charger port Repair Overall Repair Status: Completed Type of System: Other Notes: Customer: Chris Blanding Drop-Off Date: 7/15/2024 Due Date: 7/29/2024 0:00:00 Diagnosed Issue: Will not power on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amy Johnson Drop-Off Date: 7/15/2024 Due Date: 7/16/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Tameerah Abbott Drop-Off Date: 7/15/2024 Due Date: 7/16/2024 0:00:00 Diagnosed Issue: May need screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Tina Bridgman Drop-Off Date: 7/15/2024 Due Date: 7/29/2024 0:00:00 Diagnosed Issue: Thinks has virus. Check it out. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Marshall Leslie Drop-Off Date: 7/15/2024 Due Date: 7/29/2024 0:00:00 Diagnosed Issue: Transfer data from AIO (18884) to new AIO (18908). Setup customer's wireless keyboard & mouse on new AIO. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Frigo Gregory Drop-Off Date: 7/15/2024 Due Date: 7/29/2024 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Jerry Henry Drop-Off Date: 7/15/2024 Due Date: 7/29/2024 0:00:00 Diagnosed Issue: Virus Removal Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Benny Grigg Drop-Off Date: 7/15/2024 Due Date: 7/29/2024 0:00:00 Diagnosed Issue: Bootloop - Customer decided to forgo repairs Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Johnnie Bostic Drop-Off Date: 7/13/2024 Due Date: 7/27/2024 0:00:00 Diagnosed Issue: Malfunctioning fan after dropping device Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Terry Mosser Drop-Off Date: 7/13/2024 Due Date: 7/27/2024 0:00:00 Diagnosed Issue: Will not display Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Julia Newton Drop-Off Date: 7/12/2024 Due Date: 7/26/2024 0:00:00 Diagnosed Issue: After laptop was formatted and reloaded by son eu noticed she is missing Solitaire, Soduku and MSXbox game access. If it'll help to format and reload the operatiing system again, OK. USB drive has picures and documents in case reload is needed. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nikki Smith Drop-Off Date: 7/12/2024 Due Date: 7/26/2024 0:00:00 Diagnosed Issue: bad hdmi Overall Repair Status: Completed Type of System: Gaming Sys Notes: Customer: Ronnie Whisnant Drop-Off Date: 7/11/2024 Due Date: 7/25/2024 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Order and Replace Keyboard Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Michael Darrah Drop-Off Date: 7/11/2024 Due Date: 7/25/2024 0:00:00 Diagnosed Issue: replace back glass and NFC Overall Repair Status: Completed Type of System: iPhone 14PM Notes: Customer: Ronnie Whisnat Drop-Off Date: 7/11/2024 Due Date: 7/25/2024 0:00:00 Diagnosed Issue: Transfer data from laptop and phone to external drive Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Julia Newton Drop-Off Date: 7/11/2024 Due Date: 7/25/2024 0:00:00 Diagnosed Issue: Customer Reinstalled Windows and lost access to webroot. Reinstall webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Charles Blankenship Drop-Off Date: 7/9/2024 Due Date: 7/23/2024 0:00:00 Diagnosed Issue: CPU started overheating / Turned off and not only boots to BIOS / Used ASUS recovery assistant and deleted Windows installation Overall Repair Status: Completed Type of System: Desktop Notes: Customer: William Stuckey Drop-Off Date: 7/9/2024 Due Date: 7/23/2024 0:00:00 Diagnosed Issue: Will not power on after surge protector cut off Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Derrick Brister Drop-Off Date: 7/9/2024 Due Date: 7/23/2024 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPh12PM Notes: Customer: Isaac Hoston Drop-Off Date: 7/8/2024 Due Date: 7/22/2024 0:00:00 Diagnosed Issue: will power on , but no sugnal after CPU swap Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michael Darrah Drop-Off Date: 7/8/2024 Due Date: 7/22/2024 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 14PM Notes: Customer: Mike Sauber Drop-Off Date: 7/8/2024 Due Date: 7/22/2024 0:00:00 Diagnosed Issue: Virus Removal. Allowed third party access Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Marshall Leslie Drop-Off Date: 7/8/2024 Due Date: 7/22/2024 0:00:00 Diagnosed Issue: will not power on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Carla Cody Drop-Off Date: 7/8/2024 Due Date: 7/22/2024 0:00:00 Diagnosed Issue: remove webroot and install Sentinal one Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Vinson Drop-Off Date: 7/8/2024 Due Date: 7/22/2024 0:00:00 Diagnosed Issue: ok for upgrade options Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Debra Littlejohn Drop-Off Date: 7/8/2024 Due Date: 7/22/2024 0:00:00 Diagnosed Issue: Shut down during storm and will not power back on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steve Sisk Drop-Off Date: 7/3/2024 Due Date: 7/17/2024 0:00:00 Diagnosed Issue: Battery Replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Penny Schwab Drop-Off Date: 7/3/2024 Due Date: 7/17/2024 0:00:00 Diagnosed Issue: will not power on, can here the HD spin up (for a second) but then nothing Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dianne Dooley Drop-Off Date: 7/2/2024 Due Date: 7/16/2024 0:00:00 Diagnosed Issue: Worried about virus, black screen in safari Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Debbie Kale Drop-Off Date: 7/2/2024 Due Date: 7/16/2024 0:00:00 Diagnosed Issue: Runs slow, hangs at log in Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jack Allen Drop-Off Date: 7/2/2024 Due Date: 7/16/2024 0:00:00 Diagnosed Issue: Powers on but screen does not work Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Laquinta Kee Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: Will not charge unless holding in certain position Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steven Ray Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: Wipe data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steven Ray Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: No Display, but powers on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Steven Ray Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: No Display, but powers on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sherry Earwood Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: clone data from old PC to new Overall Repair Status: Completed Type of System: Desktop Notes: Customer: ALWS Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: No display, Crashes when opening ALWS screen program Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jaylian Petty Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: Runs slow, cannot install apps from app store Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Ashley Pressley Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: will not power on , test AC adapt. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jean Dover Drop-Off Date: 7/1/2024 Due Date: 7/15/2024 0:00:00 Diagnosed Issue: wipe out and reload no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mitchell Johnson Drop-Off Date: 6/29/2024 Due Date: 7/13/2024 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Britt Martin Drop-Off Date: 6/29/2024 Due Date: 7/13/2024 0:00:00 Diagnosed Issue: Not detected by PC Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Alan Heinbach Drop-Off Date: 6/28/2024 Due Date: 7/12/2024 0:00:00 Diagnosed Issue: Broken HDMI Overall Repair Status: Completed Type of System: Gaming Sys Notes: Customer: Diane Harrison Drop-Off Date: 6/28/2024 Due Date: 6/29/2024 0:00:00 Diagnosed Issue: wont charge cracked? Overall Repair Status: Completed Type of System: iPadP10.5 Notes: Customer: Mitchell Johnson Drop-Off Date: 6/28/2024 Due Date: 7/12/2024 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Cleveland Yutaka Corp Drop-Off Date: 6/28/2024 Due Date: 7/12/2024 0:00:00 Diagnosed Issue: FNR - no saved data, setup local user account Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carl Ebert Drop-Off Date: 6/27/2024 Due Date: 7/11/2024 0:00:00 Diagnosed Issue: Do display. Flashed lines on screen before turning off Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Kim Henderson Drop-Off Date: 6/27/2024 Due Date: 7/11/2024 0:00:00 Diagnosed Issue: Transfer Photos to provided USB stick Overall Repair Status: Completed Type of System: iPh12M Notes: Customer: Amy Bolton Drop-Off Date: 6/26/2024 Due Date: 7/10/2024 0:00:00 Diagnosed Issue: Missing keys Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lora Pettis Drop-Off Date: 6/26/2024 Due Date: 7/10/2024 0:00:00 Diagnosed Issue: Stuck in bootloop Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Gunther Walker Drop-Off Date: 6/25/2024 Due Date: 7/9/2024 0:00:00 Diagnosed Issue: Boots in to startup repair / powers off Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Steve Sisk Drop-Off Date: 6/25/2024 Due Date: 7/9/2024 0:00:00 Diagnosed Issue: FNR No Data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Breana Jefferies Drop-Off Date: 6/25/2024 Due Date: 7/9/2024 0:00:00 Diagnosed Issue: Will not charge or turn on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Barbara Greene Drop-Off Date: 6/25/2024 Due Date: 7/9/2024 0:00:00 Diagnosed Issue: goes black on it's own Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Laura Gowan Drop-Off Date: 6/25/2024 Due Date: 7/9/2024 0:00:00 Diagnosed Issue: Power cycling Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Martin Martin's Electric Drop-Off Date: 6/24/2024 Due Date: 7/8/2024 0:00:00 Diagnosed Issue: Won't Turn on / charging issue Overall Repair Status: Completed Type of System: Other Notes: Customer: Ken Lail Drop-Off Date: 6/24/2024 Due Date: 7/8/2024 0:00:00 Diagnosed Issue: no audio from front or rear jacks Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Phillip Smith Drop-Off Date: 6/24/2024 Due Date: 7/8/2024 0:00:00 Diagnosed Issue: iPod Nano Overall Repair Status: Completed Type of System: Other Notes: Customer: Cathy Willis Drop-Off Date: 6/24/2024 Due Date: 7/8/2024 0:00:00 Diagnosed Issue: Device only powers on sometimes Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Chris Brown Drop-Off Date: 6/24/2024 Due Date: 7/8/2024 0:00:00 Diagnosed Issue: shoulder buttone L1/R1 not responding Overall Repair Status: Completed Type of System: Gaming Sys Notes: Customer: Kelly Hallman Drop-Off Date: 6/24/2024 Due Date: 6/25/2024 0:00:00 Diagnosed Issue: will not charge Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Leane Smith Drop-Off Date: 6/21/2024 Due Date: 7/5/2024 0:00:00 Diagnosed Issue: Runs slow and won't boot as of recent Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Nekisha McGill Drop-Off Date: 6/21/2024 Due Date: 7/5/2024 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Ava Goforth Drop-Off Date: 6/19/2024 Due Date: 7/3/2024 0:00:00 Diagnosed Issue: Change laptop to Windows Home. Currently in Windows S Mode. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Vickie Parker Drop-Off Date: 6/19/2024 Due Date: 7/3/2024 0:00:00 Diagnosed Issue: Hacked/Allowed third arty access Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jaramie Thurman Drop-Off Date: 6/18/2024 Due Date: 7/2/2024 0:00:00 Diagnosed Issue: screen Overall Repair Status: Completed Type of System: iPhone 14PL Notes: Customer: Teresa O'Dell Drop-Off Date: 6/18/2024 Due Date: 7/2/2024 0:00:00 Diagnosed Issue: Just purchased laptop second-hand. System is slow and speakers are really soft. Do HW test and contact with estimate to repair. &/or improve performance. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mary Eledge Drop-Off Date: 6/17/2024 Due Date: 7/1/2024 0:00:00 Diagnosed Issue: No display, but recieves power Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brenda Porter Drop-Off Date: 6/17/2024 Due Date: 7/1/2024 0:00:00 Diagnosed Issue: Malware Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Teresa Ward Drop-Off Date: 6/17/2024 Due Date: 7/1/2024 0:00:00 Diagnosed Issue: Transfer data from toshiba to lenovo Overall Repair Status: Completed Type of System: Laptop Notes: Customer: James Bentley Drop-Off Date: 6/15/2024 Due Date: 6/29/2024 0:00:00 Diagnosed Issue: Will not boot after MOBO replacement Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Debra Littlejohn Drop-Off Date: 6/15/2024 Due Date: 6/29/2024 0:00:00 Diagnosed Issue: Customer says laptop runs slow on internet. Do hw diag and contact with results. Discuss FNR after hw tests are completed. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Debbie Smiley Drop-Off Date: 6/14/2024 Due Date: 6/28/2024 0:00:00 Diagnosed Issue: Broken screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Anne Wise Drop-Off Date: 6/13/2024 Due Date: 6/27/2024 0:00:00 Diagnosed Issue: bad case fan, MBR need repaired Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Pat Harry Drop-Off Date: 6/13/2024 Due Date: 6/27/2024 0:00:00 Diagnosed Issue: Virus popup Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Camryn Sfakianos Drop-Off Date: 6/13/2024 Due Date: 6/27/2024 0:00:00 Diagnosed Issue: charging port and bad battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Lattimore Drop-Off Date: 6/12/2024 Due Date: 6/26/2024 0:00:00 Diagnosed Issue: Customer complains that laptop is running slow/poorly Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nasir Hill Drop-Off Date: 6/12/2024 Due Date: 6/26/2024 0:00:00 Diagnosed Issue: Console will not display (possible HDMI issue) Overall Repair Status: Completed Type of System: Gaming Sys Notes: Customer: Maria Cruz Drop-Off Date: 6/12/2024 Due Date: 6/26/2024 0:00:00 Diagnosed Issue: virus / spyware removal, retain all data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Therrien Drop-Off Date: 6/12/2024 Due Date: 6/26/2024 0:00:00 Diagnosed Issue: No display after new GPU Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Machines Chesapeak Drop-Off Date: 6/11/2024 Due Date: 6/13/2024 0:00:00 Diagnosed Issue: EspritW program not working. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Daniel Fortenberry Drop-Off Date: 6/11/2024 Due Date: 6/25/2024 0:00:00 Diagnosed Issue: audio jack damaged Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robby Reynolds Drop-Off Date: 6/11/2024 Due Date: 6/25/2024 0:00:00 Diagnosed Issue: Customer wants devices checked for malware after giving personal information to unknown party over the phone Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Trophies Carolina Drop-Off Date: 6/11/2024 Due Date: 6/25/2024 0:00:00 Diagnosed Issue: No power on gateway (preffered pc) Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Maria Cruz Drop-Off Date: 6/10/2024 Due Date: 6/24/2024 0:00:00 Diagnosed Issue: slow performance, platter drive Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Karsen Karsen Bradshaw Drop-Off Date: 6/10/2024 Due Date: 6/11/2024 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Adam Russell Drop-Off Date: 6/10/2024 Due Date: 6/11/2024 0:00:00 Diagnosed Issue: Reset phone Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Paul Turner Drop-Off Date: 6/10/2024 Due Date: 6/24/2024 0:00:00 Diagnosed Issue: Adding RAM and SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Andrew Ussery Drop-Off Date: 6/7/2024 Due Date: 6/8/2024 0:00:00 Diagnosed Issue: broken digitizer Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Joyce Davis Drop-Off Date: 6/6/2024 Due Date: 6/20/2024 0:00:00 Diagnosed Issue: diag. virus removal / cleanup Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Trevor Labat Drop-Off Date: 6/6/2024 Due Date: 6/20/2024 0:00:00 Diagnosed Issue: diag. for error codes, Eddie has the codes he was getting Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cameron Ross Drop-Off Date: 6/6/2024 Due Date: 6/7/2024 0:00:00 Diagnosed Issue: broken screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Marie Patterson, Marie Drop-Off Date: 6/5/2024 Due Date: 6/19/2024 0:00:00 Diagnosed Issue: Possible malware, user allowed third party remote access. Lost password Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Larry Cannon Drop-Off Date: 6/5/2024 Due Date: 6/6/2024 0:00:00 Diagnosed Issue: will not turn on unless connected to charger Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Mike Howard Drop-Off Date: 6/5/2024 Due Date: 6/6/2024 0:00:00 Diagnosed Issue: broken screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Larry Cannon, Larry Drop-Off Date: 6/5/2024 Due Date: 6/19/2024 0:00:00 Diagnosed Issue: Device will ony stay on when connected to charger Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Dennis Jaynes Drop-Off Date: 6/4/2024 Due Date: 6/18/2024 0:00:00 Diagnosed Issue: User cannot use mouse with USB ports. Mouse Lights up but does not work. User wants to upgrade from Windows 7 to Windows 10 (Wants price first) Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Anthony McDowell Drop-Off Date: 6/4/2024 Due Date: 6/5/2024 0:00:00 Diagnosed Issue: black screen Overall Repair Status: Completed Type of System: iPhone 14PM Notes: Customer: Jeff Weathers Drop-Off Date: 6/3/2024 Due Date: 6/17/2024 0:00:00 Diagnosed Issue: shows on battery when connected to AC Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dennis Messer Drop-Off Date: 6/3/2024 Due Date: 6/17/2024 0:00:00 Diagnosed Issue: Transfer to lenovo thinkcentre, transfer pictures to USB stick and save Avast info Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jaramie Thurman Drop-Off Date: 6/1/2024 Due Date: 6/2/2024 0:00:00 Diagnosed Issue: Broken Screen Overall Repair Status: Completed Type of System: iPhone 14PL Notes: Customer: Bonnie Walker Drop-Off Date: 5/31/2024 Due Date: 6/14/2024 0:00:00 Diagnosed Issue: Malware Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jerry Hallman Drop-Off Date: 5/29/2024 Due Date: 6/12/2024 0:00:00 Diagnosed Issue: Turns on, wont charge Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Aniger Ross Drop-Off Date: 5/30/2024 Due Date: 5/31/2024 0:00:00 Diagnosed Issue: iPad screen needs replacement. Screen still turns on Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Melanie Payseur Drop-Off Date: 5/30/2024 Due Date: 6/13/2024 0:00:00 Diagnosed Issue: Left outside in heat - will not power on Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Chasity Hamrick Drop-Off Date: 5/30/2024 Due Date: 5/31/2024 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Dennis Clements Drop-Off Date: 5/30/2024 Due Date: 6/13/2024 0:00:00 Diagnosed Issue: PC presents error when updating Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Alex Trejo Drop-Off Date: 5/29/2024 Due Date: 6/12/2024 0:00:00 Diagnosed Issue: Intermittent power issues, occasional hard shut downs, happens under load Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dianne Scronce Drop-Off Date: 5/29/2024 Due Date: 6/12/2024 0:00:00 Diagnosed Issue: Install Quickbooks - license / key attached to desktop case Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Hilde Norville Drop-Off Date: 5/29/2024 Due Date: 6/12/2024 0:00:00 Diagnosed Issue: Popups and too many services starting on boot. Customer requests format and reload, no data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Don Pittman Drop-Off Date: 5/29/2024 Due Date: 5/30/2024 0:00:00 Diagnosed Issue: Bootloop Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Charles Tarlton Drop-Off Date: 5/28/2024 Due Date: 6/11/2024 0:00:00 Diagnosed Issue: not shutting down - restarts - when off will not on until 2-3 tries. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Makeylia Goins Drop-Off Date: 5/28/2024 Due Date: 5/29/2024 0:00:00 Diagnosed Issue: water damage Overall Repair Status: Completed Type of System: iPhone 13PM Notes: Customer: Bryan Black Drop-Off Date: 5/28/2024 Due Date: 5/29/2024 0:00:00 Diagnosed Issue: broken screen Overall Repair Status: Completed Type of System: Other Notes: Customer: INC Texsource Drop-Off Date: 5/23/2024 Due Date: 6/6/2024 0:00:00 Diagnosed Issue: Not Charging - Not working Overall Repair Status: Completed Type of System: Laptop Notes: Customer: World Series American Legion Drop-Off Date: 5/28/2024 Due Date: 5/30/2024 0:00:00 Diagnosed Issue: Check switch for port power Overall Repair Status: Completed Type of System: Other Notes: Customer: Detra Rice Drop-Off Date: 5/24/2024 Due Date: 5/25/2024 0:00:00 Diagnosed Issue: Broken screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Yvette Yancey Drop-Off Date: 5/23/2024 Due Date: 6/6/2024 0:00:00 Diagnosed Issue: keyboard ghost writing "7" , touch pad unresponsive Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steve Fuentes Drop-Off Date: 3/28/2024 Due Date: 4/11/2024 0:00:00 Diagnosed Issue: Wifi drivers missing Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Joe Brock Drop-Off Date: 3/28/2024 Due Date: 3/29/2024 0:00:00 Diagnosed Issue: Tech Notes: Place original battery back in phone -ml Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: FBCS Drop-Off Date: 3/28/2024 Due Date: 4/11/2024 0:00:00 Diagnosed Issue: CPU Fan Error, Siezed Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Rockwell CVET Drop-Off Date: 3/27/2024 Due Date: 3/29/2024 0:00:00 Diagnosed Issue: 1. Backup data to external media 2. Diag HW 3. Format and reload. See attached document to reinstall M365, Citrix, ShareFile icon User will be - Lynn McNeese Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cesareo Chavz Drop-Off Date: 3/27/2024 Due Date: 3/28/2024 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Sydney Phipps Drop-Off Date: 3/27/2024 Due Date: 3/28/2024 0:00:00 Diagnosed Issue: Copy pictures to USB Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Sales Mid-Atlantic Drop-Off Date: 3/26/2024 Due Date: 4/9/2024 0:00:00 Diagnosed Issue: 2 Certificate errors in Outlook. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Staffing Workforce Drop-Off Date: 3/26/2024 Due Date: 3/28/2024 0:00:00 Diagnosed Issue: See Eddie Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Burn Drop-Off Date: 5/23/2024 Due Date: 6/6/2024 0:00:00 Diagnosed Issue: battery EOL, wants replaced Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Keevonta Hopper Drop-Off Date: 5/23/2024 Due Date: 5/24/2024 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Wes Shelby Transmission Drop-Off Date: 5/23/2024 Due Date: 6/6/2024 0:00:00 Diagnosed Issue: Worked on last week - laptop doesnt see device in Windows - gets error message cant detect device type Overall Repair Status: Completed Type of System: Other Notes: Customer: Linda Johnson Drop-Off Date: 5/22/2024 Due Date: 6/5/2024 0:00:00 Diagnosed Issue: No power on laptop. AC adapter tests good. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Angie Lowe Cleveland Psychoservices Drop-Off Date: 5/22/2024 Due Date: 6/5/2024 0:00:00 Diagnosed Issue: FNR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gavin McGuire Drop-Off Date: 5/21/2024 Due Date: 5/22/2024 0:00:00 Diagnosed Issue: Charging port replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Tyson Ellis Drop-Off Date: 5/21/2024 Due Date: 6/4/2024 0:00:00 Diagnosed Issue: 2 broken board components Overall Repair Status: Completed Type of System: Other Notes: Customer: Sandra Holloman Drop-Off Date: 5/21/2024 Due Date: 5/22/2024 0:00:00 Diagnosed Issue: broken screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Dianne Scronce Drop-Off Date: 5/21/2024 Due Date: 6/4/2024 0:00:00 Diagnosed Issue: No power Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tameerah Abbott Drop-Off Date: 5/21/2024 Due Date: 5/22/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Glofia Helton Drop-Off Date: 5/20/2024 Due Date: 6/3/2024 0:00:00 Diagnosed Issue: Thinks someone on account. Asking for credit card info and drivers license. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cliff Piercey Drop-Off Date: 5/18/2024 Due Date: 6/1/2024 0:00:00 Diagnosed Issue: Not bootng. Save date!!!!! Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Neal Wright Drop-Off Date: 5/18/2024 Due Date: 5/19/2024 0:00:00 Diagnosed Issue: screen Overall Repair Status: Completed Type of System: iPhone 13PM Notes: Customer: Larry Causey Drop-Off Date: 5/17/2024 Due Date: 5/18/2024 0:00:00 Diagnosed Issue: will not power on after drop approx.3' Overall Repair Status: Completed Type of System: Other Notes: Customer: Tyler Mathot Drop-Off Date: 5/16/2024 Due Date: 5/30/2024 0:00:00 Diagnosed Issue: no display via hdmi exp. Graphics card Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Damian Pendelton Drop-Off Date: 5/16/2024 Due Date: 5/17/2024 0:00:00 Diagnosed Issue: charging port not charging. Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Edward Winecoff Drop-Off Date: 5/16/2024 Due Date: 5/20/2024 0:00:00 Diagnosed Issue: virus cleanup Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: George Surrat Drop-Off Date: 5/16/2024 Due Date: 5/30/2024 0:00:00 Diagnosed Issue: let in scammer - ultraviewer installed Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Chris Philbeck Drop-Off Date: 5/15/2024 Due Date: 5/29/2024 0:00:00 Diagnosed Issue: test battery, setup O365, setup pswd, clean up desktop icons Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Quintez Welles Drop-Off Date: 5/15/2024 Due Date: 5/16/2024 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Faye Guyton Drop-Off Date: 5/15/2024 Due Date: 5/29/2024 0:00:00 Diagnosed Issue: Diagnostic Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Faye Guyton Drop-Off Date: 5/15/2024 Due Date: 5/29/2024 0:00:00 Diagnosed Issue: check over Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Patty Norman Drop-Off Date: 5/4/2024 Due Date: 5/18/2024 0:00:00 Diagnosed Issue: Virus cleanup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Transmission Shelby Drop-Off Date: 5/13/2024 Due Date: 5/27/2024 0:00:00 Diagnosed Issue: USB 3 port replacement. Call w/Estimate to replace. Overall Repair Status: Completed Type of System: Other Notes: Customer: Teresa Bishop Drop-Off Date: 5/10/2024 Due Date: 5/24/2024 0:00:00 Diagnosed Issue: Hacked. Clean, diag, save data. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Charles Webber Drop-Off Date: 5/9/2024 Due Date: 5/23/2024 0:00:00 Diagnosed Issue: Remove Password Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Joe Brock Drop-Off Date: 3/27/2024 Due Date: 3/28/2024 0:00:00 Diagnosed Issue: Battery not charging full - giving battery error Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Reginal Rice Drop-Off Date: 3/25/2024 Due Date: 3/26/2024 0:00:00 Diagnosed Issue: Not turning on Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Church First Baptist Drop-Off Date: 3/25/2024 Due Date: 3/27/2024 0:00:00 Diagnosed Issue: Battery Replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Jody Blanton Drop-Off Date: 3/25/2024 Due Date: 4/8/2024 0:00:00 Diagnosed Issue: Test. Replace battery provided by customer. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dennis Beam Drop-Off Date: 3/25/2024 Due Date: 4/8/2024 0:00:00 Diagnosed Issue: 1tB SSD upgrade Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brandon Wilkerson Drop-Off Date: 3/22/2024 Due Date: 4/5/2024 0:00:00 Diagnosed Issue: Bluescreen during gaming.EU has tried to clone to another M.2, unsuccesful. Tried new installation of OS, successful however, bluescreens continue. Bitlocker is not enabled. New M.2 is crucial under GPU. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Mike Barrett Drop-Off Date: 3/20/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: Stuck on lock screen. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Diane Dellinger Drop-Off Date: 3/20/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: Do HW Diag. Virus cleanup. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jeff Champion Drop-Off Date: 3/19/2024 Due Date: 3/21/2024 0:00:00 Diagnosed Issue: Disk error. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Carl Morrison Drop-Off Date: 3/18/2024 Due Date: 4/1/2024 0:00:00 Diagnosed Issue: Not booting to Windows. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Libby Jackson Drop-Off Date: 3/18/2024 Due Date: 4/1/2024 0:00:00 Diagnosed Issue: Clone to SSD Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: jack allen Drop-Off Date: 3/18/2024 Due Date: 3/19/2024 0:00:00 Diagnosed Issue: screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Scott Patterson Drop-Off Date: 5/9/2024 Due Date: 5/23/2024 0:00:00 Diagnosed Issue: DC Jack Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cathy Christopher Drop-Off Date: 5/9/2024 Due Date: 5/23/2024 0:00:00 Diagnosed Issue: No video. Power button blinks amber. Physically clean. Dusty inside. Dirty outside. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tom Cothran Drop-Off Date: 5/8/2024 Due Date: 5/9/2024 0:00:00 Diagnosed Issue: Tech Notes: got unlocked - Internal storage is completely full - had to clean out trash just to move around - storage is still too full - pics, docs, etc need to be copied and deleted Overall Repair Status: Completed Type of System: Other Notes: Customer: Gene Meade Drop-Off Date: 5/7/2024 Due Date: 5/21/2024 0:00:00 Diagnosed Issue: Lightning hit. Save Data. Diag Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Anthony McDowell Drop-Off Date: 5/7/2024 Due Date: 5/8/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 14PM Notes: Customer: Anthony McDowell Drop-Off Date: 5/7/2024 Due Date: 5/21/2024 0:00:00 Diagnosed Issue: physical cleaning Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Nasir Inman Drop-Off Date: 5/7/2024 Due Date: 5/21/2024 0:00:00 Diagnosed Issue: No Sound Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jenna Callahan Drop-Off Date: 5/7/2024 Due Date: 5/8/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: John Mayne Drop-Off Date: 5/6/2024 Due Date: 5/20/2024 0:00:00 Diagnosed Issue: Not booting. Save data and programs. Doesn't know passwords because unit was a gift. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: James Williams Drop-Off Date: 5/6/2024 Due Date: 5/20/2024 0:00:00 Diagnosed Issue: Virus clean up. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: tom blalock Drop-Off Date: 5/6/2024 Due Date: 5/20/2024 0:00:00 Diagnosed Issue: display driver Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Haley Pond Drop-Off Date: 5/4/2024 Due Date: 5/18/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Lisa Russell Drop-Off Date: 5/4/2024 Due Date: 5/5/2024 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 11 PM Notes: Customer: Tony Curtis Drop-Off Date: 5/4/2024 Due Date: 5/18/2024 0:00:00 Diagnosed Issue: Screen - call with estimate Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shelia Shelton Drop-Off Date: 5/4/2024 Due Date: 5/5/2024 0:00:00 Diagnosed Issue: replace screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Shelia Shelton Drop-Off Date: 5/4/2024 Due Date: 5/5/2024 0:00:00 Diagnosed Issue: cracked screen - find part and quote Overall Repair Status: Completed Type of System: Other Notes: Customer: Paul Matheny Drop-Off Date: 5/3/2024 Due Date: 5/4/2024 0:00:00 Diagnosed Issue: Phone is on but there is no display. Battery was replaced in Dec - brought back in Jan. Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Danny Webber Drop-Off Date: 5/2/2024 Due Date: 5/16/2024 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: No power. AC Adapter good. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Charles Green Drop-Off Date: 4/30/2024 Due Date: 5/14/2024 0:00:00 Diagnosed Issue: Kernel panic on Core 1 check backtrace fore full detail. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Realty John Barker Drop-Off Date: 5/1/2024 Due Date: 5/15/2024 0:00:00 Diagnosed Issue: Save data to an external device. FNR with latest available iOS Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Janice Huskey Drop-Off Date: 5/2/2024 Due Date: 5/16/2024 0:00:00 Diagnosed Issue: FNR Overall Repair Status: Completed Type of System: Desktop Notes: Customer: AJ Hames Drop-Off Date: 4/30/2024 Due Date: 5/14/2024 0:00:00 Diagnosed Issue: Screen flickers Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Susan Moore Drop-Off Date: 4/30/2024 Due Date: 5/14/2024 0:00:00 Diagnosed Issue: slow. JL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sharon Foley Drop-Off Date: 4/29/2024 Due Date: 5/13/2024 0:00:00 Diagnosed Issue: Not booting. Possible bad hdd. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steve Yuruckso Drop-Off Date: 4/26/2024 Due Date: 5/10/2024 0:00:00 Diagnosed Issue: Slow. Diag. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Randy Deaton Drop-Off Date: 4/26/2024 Due Date: 4/27/2024 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Stephen Savage Drop-Off Date: 4/26/2024 Due Date: 5/10/2024 0:00:00 Diagnosed Issue: no internet connectivity Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tommy Tessneer Drop-Off Date: 4/23/2024 Due Date: 5/7/2024 0:00:00 Diagnosed Issue: No display. VIdeo card is about to fall out. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Steve Gammons Drop-Off Date: 4/10/2024 Due Date: 4/11/2024 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Guillermo Lesassier Drop-Off Date: 4/10/2024 Due Date: 4/24/2024 0:00:00 Diagnosed Issue: SSD & Memory, upgrade to Windows 10 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Boring C. Appling Drop-Off Date: 4/5/2024 Due Date: 4/19/2024 0:00:00 Diagnosed Issue: No power. Diag. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Wanda Rogers Drop-Off Date: 4/8/2024 Due Date: 4/22/2024 0:00:00 Diagnosed Issue: Virus cleanup. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dwight Kirklin Drop-Off Date: 4/9/2024 Due Date: 4/10/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Carla Daniel Drop-Off Date: 4/8/2024 Due Date: 4/22/2024 0:00:00 Diagnosed Issue: General check up. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Julian Philbeck Drop-Off Date: 4/5/2024 Due Date: 4/9/2024 0:00:00 Diagnosed Issue: Was getting Blue Screen. Reloaded OS. Computer is slow after the reload. Won't load games (Garry's Mod) Do HW Test Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Louis Crosby Drop-Off Date: 4/3/2024 Due Date: 4/4/2024 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Barbara Blackburn Drop-Off Date: 4/4/2024 Due Date: 4/8/2024 0:00:00 Diagnosed Issue: 3rd party access to computer. Run scans and cleanup. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Ellie Black Drop-Off Date: 4/4/2024 Due Date: 4/5/2024 0:00:00 Diagnosed Issue: data recovery Overall Repair Status: Completed Type of System: iPad 4 Notes: Customer: Melissa Kee Drop-Off Date: 4/3/2024 Due Date: 4/17/2024 0:00:00 Diagnosed Issue: Dropped. Maybe HDMI powrt damage & chassis damage on back right corner. Check external monitor and cables. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Crystal Hargro Drop-Off Date: 4/3/2024 Due Date: 4/17/2024 0:00:00 Diagnosed Issue: Dropped. Chassis damage. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jackson Bivins Drop-Off Date: 4/3/2024 Due Date: 4/17/2024 0:00:00 Diagnosed Issue: Powers on. Getting beep codes. Tried to reseat the GPU no change. Did sustain a coffee spill near the top power button. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: John Barrington Drop-Off Date: 4/2/2024 Due Date: 4/16/2024 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: John Barrington Drop-Off Date: 4/2/2024 Due Date: 4/16/2024 0:00:00 Diagnosed Issue: FNR - Clear profile data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kiley Gagner Drop-Off Date: 4/2/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Mollie Green Drop-Off Date: 4/2/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: Housing replacement Overall Repair Status: Completed Type of System: iPh12M Notes: Customer: John Barrington Drop-Off Date: 4/3/2024 Due Date: 4/4/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad P 9.7 Notes: Customer: Logan Brady Drop-Off Date: 4/3/2024 Due Date: 4/5/2024 0:00:00 Diagnosed Issue: Boot issues Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Crystal Sadler Drop-Off Date: 4/3/2024 Due Date: 4/4/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Bobby Davis Drop-Off Date: 4/2/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: Ear piece replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Justice Hagy Drop-Off Date: 4/2/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jim Sotelo Drop-Off Date: 4/2/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 11 PM Notes: Customer: Jackie Elliott Drop-Off Date: 4/2/2024 Due Date: 4/3/2024 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: Other Notes: Customer: Kale Hallman Drop-Off Date: 4/25/2024 Due Date: 4/26/2024 0:00:00 Diagnosed Issue: Not turning on Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Melanie Quarterman Drop-Off Date: 4/23/2024 Due Date: 4/24/2024 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Lelia Lattimore Drop-Off Date: 4/22/2024 Due Date: 5/6/2024 0:00:00 Diagnosed Issue: Clone to new SSD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sabrina Leslie Drop-Off Date: 4/22/2024 Due Date: 5/6/2024 0:00:00 Diagnosed Issue: Will not boot. Customer thinkgs BIOS upgrade is needed. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mike Crowell Drop-Off Date: 4/22/2024 Due Date: 5/6/2024 0:00:00 Diagnosed Issue: Replace Keyboard. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jim Barr Drop-Off Date: 4/22/2024 Due Date: 5/6/2024 0:00:00 Diagnosed Issue: Upgrade to Windows 10. Add Webroot. Login to M365 account with provided credentials. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jonaca Haynes Drop-Off Date: 4/22/2024 Due Date: 4/23/2024 0:00:00 Diagnosed Issue: Water damage. Screen backlight still comes on. No Display. Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Teresa O'Dell Drop-Off Date: 4/22/2024 Due Date: 5/6/2024 0:00:00 Diagnosed Issue: Will not power on. Got universal AC Adapter and still will not power on. If power is restored check upgrade options. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dave Cardwell Drop-Off Date: 4/22/2024 Due Date: 5/6/2024 0:00:00 Diagnosed Issue: Hacked - clean - check it out Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carson Putnam Drop-Off Date: 4/20/2024 Due Date: 5/4/2024 0:00:00 Diagnosed Issue: Check battery and AC Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richard Dixon Drop-Off Date: 4/20/2024 Due Date: 5/4/2024 0:00:00 Diagnosed Issue: Photo App freezes Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joanie Mabry Drop-Off Date: 4/18/2024 Due Date: 5/2/2024 0:00:00 Diagnosed Issue: Copy data to USB drive Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mike Patel Drop-Off Date: 4/18/2024 Due Date: 5/2/2024 0:00:00 Diagnosed Issue: No boot device found. Possible bad hdd. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Matt Blanchard Drop-Off Date: 4/17/2024 Due Date: 5/1/2024 0:00:00 Diagnosed Issue: DC Jack issue Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Esther Littlejohn Drop-Off Date: 4/16/2024 Due Date: 4/30/2024 0:00:00 Diagnosed Issue: Just giving spinning wheel a boot. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Christopher Burris Drop-Off Date: 4/17/2024 Due Date: 4/18/2024 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jackie Elliott Drop-Off Date: 4/17/2024 Due Date: 4/18/2024 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: Other Notes: Customer: Charles Tarlton Drop-Off Date: 4/16/2024 Due Date: 4/30/2024 0:00:00 Diagnosed Issue: New laptop - move data from old one to new one - del to office when ready Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Emily Reisert Drop-Off Date: 4/16/2024 Due Date: 4/18/2024 0:00:00 Diagnosed Issue: Slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Vincent Driscoll Drop-Off Date: 4/12/2024 Due Date: 4/26/2024 0:00:00 Diagnosed Issue: Screen on laptop is black. Hook to external monitor and it works but, when it goes to Windows recovery it goes black. Goal is to have a reset with just Windows. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paul Brumfield Drop-Off Date: 4/11/2024 Due Date: 4/16/2024 0:00:00 Diagnosed Issue: Running slow and not receiving emails. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Gary Glines Drop-Off Date: 4/10/2024 Due Date: 4/24/2024 0:00:00 Diagnosed Issue: Got blue screen and was able to get past it sometimes. Now just getting black screen. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Maggie Jaynes Drop-Off Date: 4/10/2024 Due Date: 4/24/2024 0:00:00 Diagnosed Issue: No power on. Screen is cracked. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mathew Mccurry Drop-Off Date: 4/11/2024 Due Date: 4/12/2024 0:00:00 Diagnosed Issue: Screen not working after battery replacement Overall Repair Status: Completed Type of System: Other Notes: