Repair Status Lookup Results

Customer: David Brown Drop-Off Date: 12/1/2023 Due Date: 12/2/2023 0:00:00 Diagnosed Issue: reset Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Melanie Payseur Drop-Off Date: 12/5/2023 Due Date: 12/6/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Linda Horn Drop-Off Date: 12/5/2023 Due Date: 12/7/2023 0:00:00 Diagnosed Issue: Cannot communicate with Internet, but has IP address. Issue with email. Could be related. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Sylvie Gary Drop-Off Date: 12/5/2023 Due Date: 12/19/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Back cover replacement Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Paula Bridges Drop-Off Date: 12/6/2023 Due Date: 12/7/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Workbench Type of System: iPad8 Notes: Customer: Francis Champion Drop-Off Date: 12/5/2023 Due Date: 12/19/2023 0:00:00 Diagnosed Issue: Transfer data to new PC. Call customer when her computer gets up. Overall Repair Status: In Line Type of System: Desktop Notes: Customer: Melani Payseur Drop-Off Date: 12/5/2023 Due Date: 12/19/2023 0:00:00 Diagnosed Issue: Screen may need to be replaced. Touch screen. Call with estimate. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Webb Cabiness Drop-Off Date: 11/13/2023 Due Date: 11/27/2023 0:00:00 Diagnosed Issue: Copy dvd Overall Repair Status: Completed Type of System: Other Notes: Customer: Wendy Shull Drop-Off Date: 11/13/2023 Due Date: 11/14/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Curtiss Wright Drop-Off Date: 11/14/2023 Due Date: 11/16/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Wont boot Overall Repair Status: On Hold Type of System: Desktop Notes: Customer: Madonna Martins Electric Drop-Off Date: 11/15/2023 Due Date: 11/29/2023 0:00:00 Diagnosed Issue: set up email Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jacob Bennett Drop-Off Date: 11/16/2023 Due Date: 11/17/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPh12M Notes: Customer: Eric Johnson Drop-Off Date: 11/17/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: Will power for a second - gets lights on front saying ram - tried new ram same issue - if cant fix be sure we can get to data - bringing new PC on Tueday to move data if cant fix Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Mike Baxter Drop-Off Date: 11/17/2023 Due Date: 12/1/2023 0:00:00 Diagnosed Issue: wants battery replaced - Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Debra Lee Drop-Off Date: 11/17/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: Getting Windows error on boot Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Mark Turner Drop-Off Date: 11/17/2023 Due Date: 11/18/2023 0:00:00 Diagnosed Issue: speaker replacement Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Tristian Tscheiller Drop-Off Date: 11/18/2023 Due Date: 11/19/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Lea Proctor Drop-Off Date: 11/18/2023 Due Date: 12/2/2023 0:00:00 Diagnosed Issue: Replace screen on a MacBook (A2337) - broken Overall Repair Status: Completed Type of System: Laptop Notes: Customer: James Levister Drop-Off Date: 11/18/2023 Due Date: 12/2/2023 0:00:00 Diagnosed Issue: issue with boot speed - FNR no data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Baylee Marx Drop-Off Date: 11/20/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jada Feaster Drop-Off Date: 11/20/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: Rear Housing replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Sandra Brooks Drop-Off Date: 11/21/2023 Due Date: 11/22/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Maureen Moore Drop-Off Date: 11/21/2023 Due Date: 12/5/2023 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Wise Electric Control Drop-Off Date: 11/21/2023 Due Date: 12/24/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Back LCD panel and front bezel Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Grady Nodine Drop-Off Date: 11/22/2023 Due Date: 11/23/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Trent Hullender Drop-Off Date: 11/21/2023 Due Date: 11/22/2023 0:00:00 Diagnosed Issue: Charging port replacement Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Nick Wiebelhaus Drop-Off Date: 11/21/2023 Due Date: 12/5/2023 0:00:00 Diagnosed Issue: No Post. Powers on. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Jose Ruano Drop-Off Date: 11/22/2023 Due Date: 12/6/2023 0:00:00 Diagnosed Issue: Issue starting Overall Repair Status: In Line Type of System: MacBook Notes: Customer: Anne Wright Drop-Off Date: 11/20/2023 Due Date: 12/4/2023 0:00:00 Diagnosed Issue: HP battery Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Shane Smith Drop-Off Date: 11/22/2023 Due Date: 12/6/2023 0:00:00 Diagnosed Issue: Battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sandi Wright Drop-Off Date: 11/22/2023 Due Date: 12/6/2023 0:00:00 Diagnosed Issue: Sound is muffled/garbled. Gets message there are a lot of missing drivers - AD? Overall Repair Status: Workbench Type of System: All-In-One Notes: Customer: Mary Lemmons Drop-Off Date: 11/27/2023 Due Date: 11/28/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Greg Torzillo Drop-Off Date: 11/27/2023 Due Date: 11/28/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Keller Hamrick Drop-Off Date: 11/28/2023 Due Date: 11/30/2023 0:00:00 Diagnosed Issue: PSU bad Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jada Dockery Drop-Off Date: 11/30/2023 Due Date: 12/1/2023 0:00:00 Diagnosed Issue: Reset then call for screen replacement approval Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Danny Morton Drop-Off Date: 11/30/2023 Due Date: 12/1/2023 0:00:00 Diagnosed Issue: Screen loops Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Scott Mull Drop-Off Date: 11/30/2023 Due Date: 12/1/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Daniel Little Drop-Off Date: 11/30/2023 Due Date: 12/14/2023 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Devin Paul Drop-Off Date: 11/30/2023 Due Date: 12/4/2023 0:00:00 Diagnosed Issue: Wont post Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: Chris Cook Drop-Off Date: 11/30/2023 Due Date: 12/14/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Fan/Heatsink unit Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Joreka Bess Drop-Off Date: 11/28/2023 Due Date: 12/12/2023 0:00:00 Diagnosed Issue: Downloaded Silhouette app & laptop cut off. Won't power on. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Jessica Cathcart Drop-Off Date: 11/27/2023 Due Date: 12/11/2023 0:00:00 Diagnosed Issue: FNR - No data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Joreka Bess Drop-Off Date: 11/30/2023 Due Date: 12/1/2023 0:00:00 Diagnosed Issue: Not sure of issue may not charge - cleaned out connection and now charges Overall Repair Status: Completed Type of System: Touch Dev Notes: Customer: Bill Wright Drop-Off Date: 11/30/2023 Due Date: 12/14/2023 0:00:00 Diagnosed Issue: Not booting. Overall Repair Status: In Line Type of System: Desktop Notes: Customer: Deniasha Crank Drop-Off Date: 12/1/2023 Due Date: 12/2/2023 0:00:00 Diagnosed Issue: wont charge - could be the battery or charging port - have replaced port in the past - Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Charles Tarlton Drop-Off Date: 12/1/2023 Due Date: 12/5/2023 0:00:00 Diagnosed Issue: Scanned document to PDF on computer from printer. Getting message that Chrome needs to be reinstalled. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Leroy Melton Drop-Off Date: 12/1/2023 Due Date: 12/15/2023 0:00:00 Diagnosed Issue: Move to USB if possible. Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Felipe Alicea Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Screen doesn’t work Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: WOHS Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Wont boot Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Omar Dorsey Drop-Off Date: 10/25/2023 Due Date: 10/26/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Tab Maco Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: cracked screen Overall Repair Status: On Hold Type of System: Other Notes: Customer: Walter Humple Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: added admin password on it - tried to restore now cant get into it - was working Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Walter Humple Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: Bought at thrift store cant get passed password Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Raynasia Hughes Drop-Off Date: 10/27/2023 Due Date: 10/28/2023 0:00:00 Diagnosed Issue: Tech Notes: Replaced screen Passed all test -ml Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: John Kuhfahl Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: breanna Littlejohn Drop-Off Date: 10/28/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: scrreen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rick Wiggins Drop-Off Date: 10/26/2023 Due Date: 11/9/2023 0:00:00 Diagnosed Issue: fan error Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Hank Hankins Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: Virus cleanup. Add SentinelOne. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Samantha Owen Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: Won't' display. Does power on. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Cassandra Smith Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Keyboard topcase broken Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: David McIntryre Drop-Off Date: 10/30/2023 Due Date: 11/13/2023 0:00:00 Diagnosed Issue: Replace DC Jack Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paving Delaware Valley Drop-Off Date: 10/30/2023 Due Date: 11/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Leonard Mcswain Drop-Off Date: 10/31/2023 Due Date: 11/1/2023 0:00:00 Diagnosed Issue: Copy data Overall Repair Status: Completed Type of System: Other Notes: Customer: Trequan Brexton Drop-Off Date: 11/2/2023 Due Date: 11/3/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Portai Daven Port Drop-Off Date: 11/2/2023 Due Date: 11/3/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Hewitt Jackson Drop-Off Date: 10/30/2023 Due Date: 10/31/2023 0:00:00 Diagnosed Issue: Samsung Tab Overall Repair Status: Completed Type of System: Other Notes: Customer: Nathan Inge Drop-Off Date: 11/1/2023 Due Date: 11/15/2023 0:00:00 Diagnosed Issue: Issue charging. Can't check charger, customer did not bring. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Ed Steibel Drop-Off Date: 11/3/2023 Due Date: 11/17/2023 0:00:00 Diagnosed Issue: Screw rattling in case. Slow. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Jim Dupree Drop-Off Date: 11/3/2023 Due Date: 11/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Rodney bristol Drop-Off Date: 11/3/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: hinge Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Danielle Tate Drop-Off Date: 11/3/2023 Due Date: 11/17/2023 0:00:00 Diagnosed Issue: screen Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Kristen Lee Drop-Off Date: 11/6/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Leslie Webb Chemical & Paper Drop-Off Date: 11/7/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: Display not working - new PC under warranty Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rebecca Ewing Drop-Off Date: 11/6/2023 Due Date: 11/20/2023 0:00:00 Diagnosed Issue: Virus cleanup. Add SentinelOne Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Renee Richard Drop-Off Date: 11/6/2023 Due Date: 11/20/2023 0:00:00 Diagnosed Issue: Will not power on. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Christine Collins Drop-Off Date: 11/7/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: Microphone plays through speakers. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Johnny Whitehead Drop-Off Date: 11/8/2023 Due Date: 11/22/2023 0:00:00 Diagnosed Issue: Virus cleanup. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: John Leach Drop-Off Date: 11/9/2023 Due Date: 11/23/2023 0:00:00 Diagnosed Issue: Touchpad doesn't work. Sound doesn't work. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carolina Textile Sales Drop-Off Date: 11/10/2023 Due Date: 11/24/2023 0:00:00 Diagnosed Issue: Desktop doesn’t power on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Macie Clary Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: screen is blank - changed screen 8/22/23 Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Kayleah Buffaloe Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: Login screen or something - repaired it a few months ago Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Charles Wray Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: tempered glass Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Jamie Bowman Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: screen replacment & tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Carolyn Jackson Drop-Off Date: 11/10/2023 Due Date: 11/24/2023 0:00:00 Diagnosed Issue: Customer inadvertently moved .pst file to another location. Now gets an error message when accessing Outlook Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kris Dedmon Drop-Off Date: 11/13/2023 Due Date: 11/27/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Dennis McCracken Drop-Off Date: 11/10/2023 Due Date: 11/24/2023 0:00:00 Diagnosed Issue: Outlook error. Check AV subscription (CCI-Webroot)) Check hw specs and make upgrade recommendations if necessary. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Jessica Bridges Drop-Off Date: 11/11/2023 Due Date: 11/25/2023 0:00:00 Diagnosed Issue: Bad mobo. Quoted repair last year, needs to be requoted. Also wants 2TB ssd. See what size ssd is compatible. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Daren Holiday Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: check to see if we can pull anything off it Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Quality Traffic Saftey Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Swap screens if possible Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kwabena Boakye Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Needs MS Edge put back on it Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Jay Hamrick Drop-Off Date: 10/16/2023 Due Date: 10/17/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Sheila Gammons Drop-Off Date: 10/16/2023 Due Date: 10/17/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: James Swink Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Locking and rebooting. Was doing update. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Safety Quality Traffic Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Retrieve photos. Do not fix screen. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kayla Vanhoy Drop-Off Date: 10/17/2023 Due Date: 10/31/2023 0:00:00 Diagnosed Issue: Swap chassis. Install cooler and GPU Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Alexis Marshall Drop-Off Date: 10/17/2023 Due Date: 10/31/2023 0:00:00 Diagnosed Issue: No display after closing & reopening. Caps lock light comes on (green) but no display. Makes noise sometimes. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Brenda Porter Drop-Off Date: 10/17/2023 Due Date: 10/31/2023 0:00:00 Diagnosed Issue: Clean. Has virus. Install SentinelOne. Check for MSO. Thinks she has M365 and may need to pay subscription. Can FNR if necessary. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Katie White Drop-Off Date: 10/19/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Horace Jefferies Drop-Off Date: 10/20/2023 Due Date: 10/24/2023 0:00:00 Diagnosed Issue: Remove password. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: James Winn Drop-Off Date: 10/23/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Clone to 1TB Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Alison Carswell Drop-Off Date: 10/24/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Amy Avila Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Install office Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lola Mccarrol Drop-Off Date: 10/24/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Dennis Messer Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lydia Sherman Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Scan Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Roosevelt Harris Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Fan error Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richard Sykes Drop-Off Date: 10/24/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Benard Kelly Drop-Off Date: 9/27/2023 Due Date: 10/11/2023 0:00:00 Diagnosed Issue: Can't log in to user account-cust wants data saved Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Fred Guerrero Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Getting message to revert to previous install. Do diag. Customer ok'd repairs under $150. No data needed. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nancy Porter Drop-Off Date: 9/28/2023 Due Date: 9/29/2023 0:00:00 Diagnosed Issue: Cracked screen & bent frame Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Deedra Dimsdale Drop-Off Date: 9/28/2023 Due Date: 10/12/2023 0:00:00 Diagnosed Issue: Cannot access Internet. Message: Not connected to any network. Computer was moved from Standridge office to Deedra's house. - LR Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Phil Combs Drop-Off Date: 9/28/2023 Due Date: 9/29/2023 0:00:00 Diagnosed Issue: Not charging Overall Repair Status: Completed Type of System: Other Notes: Customer: Ruby Mckinney Drop-Off Date: 9/29/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: Cmos and boot error Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kenneth Falls Drop-Off Date: 9/28/2023 Due Date: 9/29/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Mackenzie Helsabeck Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: get parts needed and pricing for hinge repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Juanita Peterson Drop-Off Date: 10/2/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Setup new iPad Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Barry Uhlich Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: Amazon account being hacked-pc needs to be scrubbed Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Barry Uhlich Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: Amazon account being hacked-needs laptop scrubbed Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pat Steele Drop-Off Date: 9/29/2023 Due Date: 9/30/2023 0:00:00 Diagnosed Issue: Resetting on its own. Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Wayne Wray Drop-Off Date: 10/4/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: cracked - battery dead - add temp glass Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Renata Hopper Drop-Off Date: 10/4/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Cynthia Rexrode Drop-Off Date: 10/4/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Steven Degree Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: Move data from desktop to laptop. See what upgrades can be done to improve performance. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mel West Drop-Off Date: 10/4/2023 Due Date: 10/18/2023 0:00:00 Diagnosed Issue: Spilled water. No power. Quote repair or data save. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pam Moss Drop-Off Date: 10/4/2023 Due Date: 10/18/2023 0:00:00 Diagnosed Issue: Virus cleanup. Chrome installer, EDR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brandy Arnoldt Drop-Off Date: 10/4/2023 Due Date: 10/18/2023 0:00:00 Diagnosed Issue: Get screen price and call customer. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jim Dupree Drop-Off Date: 10/5/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Portai Davenport Drop-Off Date: 10/7/2023 Due Date: 10/8/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Lee Whittington Drop-Off Date: 10/6/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Wayne Bennett Drop-Off Date: 10/6/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: Customer loaned laptop and came back with broken hinge/bottom plate. Quote repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ben Homesley Drop-Off Date: 10/6/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: General check up. AVG complaining about broken registry. Wants us to look for resolution. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lindsey Albrecht Drop-Off Date: 10/9/2023 Due Date: 10/23/2023 0:00:00 Diagnosed Issue: Disag. Customer thinks it was hit by lightning. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michael Schoenholz Drop-Off Date: 10/9/2023 Due Date: 10/23/2023 0:00:00 Diagnosed Issue: Diag and remove GC greeting. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kenya Sloan Drop-Off Date: 10/9/2023 Due Date: 10/23/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Curtiss Wright Drop-Off Date: 10/9/2023 Due Date: 10/11/2023 0:00:00 Diagnosed Issue: No power Overall Repair Status: Completed Type of System: Desktop Notes: Customer: KJ Hopper Drop-Off Date: 10/9/2023 Due Date: 10/10/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: KJ Hopper Drop-Off Date: 10/12/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: Charging port and reset Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Angela Nixon Drop-Off Date: 10/12/2023 Due Date: 10/26/2023 0:00:00 Diagnosed Issue: cracked screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amber Beaver Drop-Off Date: 10/10/2023 Due Date: 10/24/2023 0:00:00 Diagnosed Issue: FNR no Data Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Heather MacDonald Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Charles Bridges Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Power button is not working. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Heather MacDonald Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Heather MacDonald Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Need pictures Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Daniel Turner Drop-Off Date: 10/12/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Karsen Bradshaw Drop-Off Date: 10/12/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: CVET Drop-Off Date: 10/13/2023 Due Date: 10/17/2023 0:00:00 Diagnosed Issue: Bluescreen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paula Williams Drop-Off Date: 10/13/2023 Due Date: 10/27/2023 0:00:00 Diagnosed Issue: Remove password. Recover data and upgrade if recommended. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nathan Inige Drop-Off Date: 9/20/2023 Due Date: 10/4/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Gammons Steve Drop-Off Date: 9/20/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Battery swollen Overall Repair Status: Completed Type of System: Other Notes: Customer: Tina Hamilton Drop-Off Date: 9/21/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: No power -save data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Keith Rollins Drop-Off Date: 9/21/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Kasie Jordan Drop-Off Date: 9/21/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Screen is not working from the bottom Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Tianna Jumper Drop-Off Date: 9/21/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jose Ruano Drop-Off Date: 9/21/2023 Due Date: 9/25/2023 0:00:00 Diagnosed Issue: No video Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tyrone Jones Drop-Off Date: 9/21/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Ray Surratt Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: no power-not turning on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kiesha Smith Drop-Off Date: 9/22/2023 Due Date: 9/23/2023 0:00:00 Diagnosed Issue: Screen Replacemnet-customer brought in own screen, temper glass, and case Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Justin London Drop-Off Date: 9/22/2023 Due Date: 9/23/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Paradise Landscaping Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Clone to SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Mark Breen Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Issue booting Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Paradise Landscaping Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Clone to SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brandy Ussery Drop-Off Date: 9/23/2023 Due Date: 10/7/2023 0:00:00 Diagnosed Issue: No power Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jessica Craft Drop-Off Date: 9/23/2023 Due Date: 9/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Suites Woodspring Drop-Off Date: 9/23/2023 Due Date: 10/7/2023 0:00:00 Diagnosed Issue: Beep codes + error message. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Patricia Steele Drop-Off Date: 9/23/2023 Due Date: 9/24/2023 0:00:00 Diagnosed Issue: Won't charge-battery replacement Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Paul Williams Drop-Off Date: 9/25/2023 Due Date: 10/9/2023 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paula Williams Drop-Off Date: 9/25/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Attempted password removal Overall Repair Status: Completed Type of System: Other Notes: Customer: Michael Tribal Mfg Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Tech notes:Software Install crashed PC - FNR and return Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michael Tribal Mfg Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Tech notes:Software Install crashed PC - FNR and return Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tom Elkins Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Richard Lynn Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Upgrade to Windows 10 and SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Charles Green Drop-Off Date: 9/6/2023 Due Date: 9/20/2023 0:00:00 Diagnosed Issue: doesn't know password- tried reset Microsoft account has wrong phone # - create local account move data to it-can FNR if have to save data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paul Scott Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Update and virus check Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Kayla Hallman Drop-Off Date: 9/7/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Tech Notes: Cracked screen -Diag Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Asiyona Potlow Drop-Off Date: 9/7/2023 Due Date: 9/8/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Seth Lackey & Lackey Drop-Off Date: 9/8/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Add Microsoft Office-help him access email at home Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Keith Shuford HVAC Drop-Off Date: 9/8/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Clean off files-keep Office Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jackie Lanier Drop-Off Date: 9/8/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Turns on but doesn't post Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Elizabeth Canipe Drop-Off Date: 9/11/2023 Due Date: 9/25/2023 0:00:00 Diagnosed Issue: FNR-no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lian Parrish Drop-Off Date: 9/11/2023 Due Date: 9/25/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Anne Haynes Drop-Off Date: 9/11/2023 Due Date: 9/12/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Jim Dupree Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Not Charging USBC replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Penny Melton Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Upgrade Mac/Reinstall Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Brooke Wilkins Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sydney Phipps Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Laptop screen Removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sydney Phipps Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Password Removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gelsey Desjarlais Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Issue with touchpad Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sandy Brenneman Drop-Off Date: 9/12/2023 Due Date: 9/14/2023 0:00:00 Diagnosed Issue: Won't post Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Amy Rector Drop-Off Date: 9/13/2023 Due Date: 9/14/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Mull Investment Barbara Drop-Off Date: 9/14/2023 Due Date: 9/18/2023 0:00:00 Diagnosed Issue: copy data from one to the other Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jane Gault Drop-Off Date: 9/14/2023 Due Date: 9/15/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Mark Griffin Drop-Off Date: 9/14/2023 Due Date: 9/28/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Lights come on but won't display Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Trina Brown Drop-Off Date: 9/14/2023 Due Date: 9/28/2023 0:00:00 Diagnosed Issue: Screen wont come on. Can't verify if it’s the screen or computer Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bruce Mack Drop-Off Date: 9/16/2023 Due Date: 9/17/2023 0:00:00 Diagnosed Issue: cracked and temp glass Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Steven Degree Drop-Off Date: 9/16/2023 Due Date: 9/30/2023 0:00:00 Diagnosed Issue: copy data to laptop Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kyndal Jackson Drop-Off Date: 9/16/2023 Due Date: 9/30/2023 0:00:00 Diagnosed Issue: Diag andhinge repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Worthy Grading Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Issue with icloud Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Itsy Well Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Check to see if usable-Copy pictures to external drive & setup email icon on desktop Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Donald Schenck Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Run diagnostic-slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jake Green Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Won't display. Customer says its not HDMI cable or monitor Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Carlos Lipscomb Drop-Off Date: 9/19/2023 Due Date: 9/20/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Nikki Robinson Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: No video won't power Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Doug Osterhoudt Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Horribly slow, hit with lightening before issue started Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Richard Sykes Drop-Off Date: 9/20/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Wyline Davis Drop-Off Date: 9/20/2023 Due Date: 10/4/2023 0:00:00 Diagnosed Issue: Running very slow-constantly freezing up Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ayman Elkout Drop-Off Date: 9/20/2023 Due Date: 10/4/2023 0:00:00 Diagnosed Issue: Blue screening Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Leonard Mcswain Drop-Off Date: 9/20/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Phone partially wiped Overall Repair Status: Completed Type of System: Other Notes: Customer: Gwen Pugh Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Possible bad hd. Diag and contact with estimate to repair. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: MFG Tribal Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: BSOD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kizzie Oglesby Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Order screen. Pickup Saturday. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kathy Reavis Drop-Off Date: 8/24/2023 Due Date: 9/7/2023 0:00:00 Diagnosed Issue: Slow. Check Photoshop. New box Add EDR Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Krysti Sumner Drop-Off Date: 8/25/2023 Due Date: 8/26/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Robert Bumgarner Drop-Off Date: 8/26/2023 Due Date: 8/27/2023 0:00:00 Diagnosed Issue: screen & LCD Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Casy Gary Drop-Off Date: 8/26/2023 Due Date: 9/9/2023 0:00:00 Diagnosed Issue: screen Flickering Overall Repair Status: Completed Type of System: Other Notes: Customer: Reggie Proctor Drop-Off Date: 8/26/2023 Due Date: 9/9/2023 0:00:00 Diagnosed Issue: jack out of case - still works - repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Stephanie TACC Drop-Off Date: 8/26/2023 Due Date: 9/9/2023 0:00:00 Diagnosed Issue: cracked LCD get QUOTE Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Robert Bumgarner Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: screen/LCD replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Elieser Ntado Drop-Off Date: 8/29/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Allan Miller Drop-Off Date: 8/28/2023 Due Date: 9/11/2023 0:00:00 Diagnosed Issue: Customer allowed third party access to laptop. Party installed Univiewer. Verify SentinelOne is still installed. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ginger Oriente Drop-Off Date: 8/28/2023 Due Date: 9/11/2023 0:00:00 Diagnosed Issue: Overheating Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eddie Wright Drop-Off Date: 8/29/2023 Due Date: 9/12/2023 0:00:00 Diagnosed Issue: FNR - No data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robin Ledford Drop-Off Date: 8/30/2023 Due Date: 9/13/2023 0:00:00 Diagnosed Issue: SD cards were in a camera and had been erased. End user sts she did not write over cards and wants to know if pictures can be retrieved. Overall Repair Status: Completed Type of System: Other Notes: Customer: Roslyn Braggs Drop-Off Date: 8/30/2023 Due Date: 9/13/2023 0:00:00 Diagnosed Issue: Hinges Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Naea Brown Drop-Off Date: 8/30/2023 Due Date: 8/31/2023 0:00:00 Diagnosed Issue: Diag Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Ricky Carroll Drop-Off Date: 8/31/2023 Due Date: 9/1/2023 0:00:00 Diagnosed Issue: Battery and charging port replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Briannah Underwood Drop-Off Date: 9/1/2023 Due Date: 9/2/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Frank Clinard Drop-Off Date: 9/5/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Deon Folson Drop-Off Date: 8/17/2023 Due Date: 8/31/2023 0:00:00 Diagnosed Issue: Diag and contact customer with estimate to repair hinge. Check display. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Terri Evans Drop-Off Date: 8/18/2023 Due Date: 9/1/2023 0:00:00 Diagnosed Issue: Screen replacement. Contact customer with estimate to repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amy Bolton Drop-Off Date: 8/18/2023 Due Date: 9/1/2023 0:00:00 Diagnosed Issue: Powers on but no video. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Julia Newton Drop-Off Date: 8/21/2023 Due Date: 8/23/2023 0:00:00 Diagnosed Issue: Recover data if possible and quote repair. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Yutaka Cleveland Drop-Off Date: 8/21/2023 Due Date: 8/23/2023 0:00:00 Diagnosed Issue: Bad PSU Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Julie Lisenby Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: touch is bad - Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Amanda Gagner Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Charging port is broke Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Raequan Ousley Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jill Shuford Drop-Off Date: 8/21/2023 Due Date: 9/4/2023 0:00:00 Diagnosed Issue: Virus Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Elizabeth Grimsley Drop-Off Date: 8/22/2023 Due Date: 9/5/2023 0:00:00 Diagnosed Issue: Spilled water 8/14/2023. Lights come on, no video. Power lights white/amber. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eric Jones Drop-Off Date: 8/22/2023 Due Date: 9/5/2023 0:00:00 Diagnosed Issue: No Internet connectivity. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tracy Lowe Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: Won't charge. Customer sts device has been repaired by CCI in the past but, no record connected to this customer. *NOTE - SCREEN IS LIFTING ON LEFT SIDE. BATTERY MAY BE SWOLLEN - LR Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Janice Huskey Drop-Off Date: 8/22/2023 Due Date: 9/5/2023 0:00:00 Diagnosed Issue: Little round balls bouncing around. Mouse won't work. Give quote for screen replacement. *NOTE - When complete contact customer to setup an appointment to return laptop and check her other computer at home. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Megan Meeks Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jurniey Miller Drop-Off Date: 8/9/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Harley Dennis Drop-Off Date: 8/11/2023 Due Date: 8/12/2023 0:00:00 Diagnosed Issue: Screen and home button replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Amy Avila Drop-Off Date: 8/10/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: FNR no data - Add SentinelOne Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tiamara Francis Drop-Off Date: 8/10/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: Won't power on. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Pat Barnett Drop-Off Date: 8/11/2023 Due Date: 8/12/2023 0:00:00 Diagnosed Issue: Recover data Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Deborah Edwards Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: No boot options Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amanda Gagner Drop-Off Date: 8/11/2023 Due Date: 8/25/2023 0:00:00 Diagnosed Issue: Screen replacement quote = $305 + Tack. Customer to come 8/14/2023 to deposit. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kelee Dills Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Powers on then cuts off. - No video. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Fix Sentinel One issue Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jennifer Dearment Drop-Off Date: 8/15/2023 Due Date: 8/16/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Myra Davis Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Remove password. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tom Crowford Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Remove password or reset Windows Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Seleste BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Add SentinelOne, VPN to RDP Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robby Reynolds BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Add SentinelOne, VPN to RDP Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tracy Harper BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Add SentinelOne, VPN to RDP Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Maco Inc Drop-Off Date: 8/15/2023 Due Date: 8/29/2023 0:00:00 Diagnosed Issue: Not always turning on. Overall Repair Status: Completed Type of System: Other Notes: Customer: Deborah Van Buren Drop-Off Date: 8/15/2023 Due Date: 8/29/2023 0:00:00 Diagnosed Issue: No Display. Powers on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gelsey Desjarlais Drop-Off Date: 8/15/2023 Due Date: 8/29/2023 0:00:00 Diagnosed Issue: Keyboard wont work and wont charge Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mason Beam Wise Electric Drop-Off Date: 8/16/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Diag Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tristian Tscheiller Drop-Off Date: 8/17/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: crack Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Joshua Rhoades Drop-Off Date: 8/16/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: No power. Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Dean Lutz Drop-Off Date: 8/16/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: Front cover busted. Diag and call with estimate to repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Christie Fortenberry Drop-Off Date: 8/16/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: Getting error message that websites are not secure. Note site specific. Customer did not know what browser was used. Multiple end users. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Dennis Beam Drop-Off Date: 8/16/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: Battery expanded. Diag and contact customer with estimate to repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert King Drop-Off Date: 8/17/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Marissa Borja Drop-Off Date: 8/17/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Danetta Kwansy Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Screen not working after replacing Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Joe H Gold Drop-Off Date: 8/3/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Ken Interis Design Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: when hooked to a charger keeps blowing the chargers - gone thru 2-3 chargers ..sent it back to APPLE said nothing was wrong with it. - just wants it fixed - if have to send to Apple again thats fine - elw Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Rebecca Hardin Drop-Off Date: 8/3/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: screen replacment and batter replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: David Chadwick Drop-Off Date: 8/2/2023 Due Date: 8/16/2023 0:00:00 Diagnosed Issue: Diagnostic & upgrade options Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Church First Baptist Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Vickie Elliott Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Clean. Hacked. Add SentinelOne - Add HP OfficeJet 4650 software Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brad Rollins Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Screen fell. Sill worked. Customer plugged in and now it won't post. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richad Hart Drop-Off Date: 8/4/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Remove password. Clean up. Upgrade to Windows 10. Hardware upgrade. Call with quote. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brenda Morrison Drop-Off Date: 8/5/2023 Due Date: 8/19/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jonaca Haynes Drop-Off Date: 8/5/2023 Due Date: 8/19/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Sophia Petty Drop-Off Date: 8/5/2023 Due Date: 8/6/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jake Beatty Drop-Off Date: 8/5/2023 Due Date: 8/6/2023 0:00:00 Diagnosed Issue: Factory resest Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Allen Miller Drop-Off Date: 8/7/2023 Due Date: 8/21/2023 0:00:00 Diagnosed Issue: Virus cleanup. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Destiny Starr Drop-Off Date: 8/7/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Kayleigh Buffaloe Drop-Off Date: 8/8/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Return Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Chris Buriss Drop-Off Date: 8/8/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Ruby McKinney Drop-Off Date: 8/8/2023 Due Date: 8/22/2023 0:00:00 Diagnosed Issue: Ck battery & HDD messages. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joy Robinson Drop-Off Date: 8/8/2023 Due Date: 8/22/2023 0:00:00 Diagnosed Issue: Get and running. Customer does not know password. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Controls Curtiss Wright Drop-Off Date: 8/7/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: power supply replacement Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Lisa Roberts Drop-Off Date: 7/20/2023 Due Date: 7/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Adventure House Drop-Off Date: 7/19/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: check out Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Haydan Abercrombie Drop-Off Date: 7/19/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Diag. Laptop is slow. Checking charger and charging port. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Henry Moorhead Drop-Off Date: 7/20/2023 Due Date: 8/3/2023 0:00:00 Diagnosed Issue: Emails receiving in Junk folder are doubling and tripling. Do cleanup. Check Webroot expiration. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jeremy Bowman Drop-Off Date: 7/21/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: FNR - No data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Marge Neild Drop-Off Date: 7/21/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: Making noise. Physically clean Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jeremy Bowman Drop-Off Date: 7/21/2023 Due Date: 7/22/2023 0:00:00 Diagnosed Issue: Setup Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: David McEntire Drop-Off Date: 7/24/2023 Due Date: 7/26/2023 0:00:00 Diagnosed Issue: Screen fuzzy, beep codes Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Marth Winn Drop-Off Date: 7/21/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Amy Jordan Drop-Off Date: 7/24/2023 Due Date: 7/25/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Joseph Barber Drop-Off Date: 7/24/2023 Due Date: 8/7/2023 0:00:00 Diagnosed Issue: Give upgrade options. Most interested in SSD & Memory. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Karen Caldwell Drop-Off Date: 7/25/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: FNr no data Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Teresa Hambright Drop-Off Date: 7/25/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: Virus cleanup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Heather Robbins Drop-Off Date: 7/25/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: Bitlocker key located Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jill Solesbee Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Getting hard drive error on boot. Save data if possible. Contact with diag results. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nikole Roland Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Possible battery replacement. Expanding & displacing touchpad. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brian Rice Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Fan makes noise when heated up. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Arnold Newton Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Test charging port and AC Adapter. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Taylor Vest Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Dropped somethin on lid. Now no video. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Kayleigh Buffaloe Drop-Off Date: 7/28/2023 Due Date: 7/29/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Seth Lackey Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: Add emails. See attached note from JL. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Alex Barr Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: FNR no data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cameron Calhoun Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: FNR No Data. Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Lakeija Phillips Drop-Off Date: 7/28/2023 Due Date: 8/11/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Amy Rector Drop-Off Date: 7/28/2023 Due Date: 7/29/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Nicole Haydon Drop-Off Date: 7/31/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: screen replacement w/tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Teresa Sutton Drop-Off Date: 7/28/2023 Due Date: 7/29/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Brian Shuford Drop-Off Date: 7/28/2023 Due Date: 8/11/2023 0:00:00 Diagnosed Issue: Charges but, doesn't power. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: CJ Ross Drop-Off Date: 7/31/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Lisa Gunter Drop-Off Date: 7/31/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XS Notes: Customer: Hans Handschin Drop-Off Date: 8/1/2023 Due Date: 8/15/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Give quote on hinge replacement and AC Adapter replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Ramseur Drop-Off Date: 7/31/2023 Due Date: 8/14/2023 0:00:00 Diagnosed Issue: HDD is clicking. see if data can be recovered or hdd cloned. Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Daniel Little Drop-Off Date: 8/1/2023 Due Date: 8/15/2023 0:00:00 Diagnosed Issue: Not holding charge. Works w/AC Adapter. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Nokes Drop-Off Date: 8/1/2023 Due Date: 8/15/2023 0:00:00 Diagnosed Issue: Transfer data from Asus to Toshiba. Install SentinelOne EDR on Asus laptop. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Addie Beaver Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Nytesha Moore Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Richard Sykes Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Charging port replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Sita Patel Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Jim Brackett Drop-Off Date: 8/2/2023 Due Date: 8/3/2023 0:00:00 Diagnosed Issue: transfer data/account from old phone to new Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Dale Jackson Drop-Off Date: 8/3/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Charles Wray Drop-Off Date: 7/12/2023 Due Date: 7/13/2023 0:00:00 Diagnosed Issue: Battery replacement + temp glass Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Emily Williamson Drop-Off Date: 7/12/2023 Due Date: 7/26/2023 0:00:00 Diagnosed Issue: screen assembly replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Kimberly Hawkins Drop-Off Date: 7/13/2023 Due Date: 7/27/2023 0:00:00 Diagnosed Issue: Customer was able to use upon pickup but, now will not power on again. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richard Hord Drop-Off Date: 7/13/2023 Due Date: 7/27/2023 0:00:00 Diagnosed Issue: Do hardware specifications and test. Contact customer, may want new computer Allowed 3rd party access to computer. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Lee Etters Drop-Off Date: 7/14/2023 Due Date: 7/15/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Brooks Kies Drop-Off Date: 7/13/2023 Due Date: 7/14/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: David Blanton Drop-Off Date: 7/14/2023 Due Date: 7/28/2023 0:00:00 Diagnosed Issue: May have virus. Multiple redirects when accessing Truist site. Scan USB as well. Uses McAfee or Windows Defender. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Michael Roof Drop-Off Date: 7/14/2023 Due Date: 7/28/2023 0:00:00 Diagnosed Issue: Lightning damage. Won't power on. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michael English IMA Drop-Off Date: 7/17/2023 Due Date: 7/18/2023 0:00:00 Diagnosed Issue: Samsung A51cracked screen and replace rear camera lense Overall Repair Status: Completed Type of System: Touch Dev Notes: Customer: Shonda Tate Drop-Off Date: 7/18/2023 Due Date: 7/19/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Reynolds Chadwick Drop-Off Date: 7/18/2023 Due Date: 7/19/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Doug Osterhoudt Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: SSD and clone Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Eric Metcalf Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Donna Hamrick Drop-Off Date: 7/17/2023 Due Date: 7/31/2023 0:00:00 Diagnosed Issue: won't charge Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Craid Sheppard Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gloria Walker Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Customer did factory reset. Cannot access Internet. ISP=Spectrum Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dillion Wullimann Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Cracked LCD. Get cost and call Dad (David) 980-525-7245. Determine if under warranty Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Faith Edstrom Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Won't power on. Adapter tested good. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Addison Wease Drop-Off Date: 7/18/2023 Due Date: 7/19/2023 0:00:00 Diagnosed Issue: replace damaged parts Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Brenda Henson Drop-Off Date: 7/20/2023 Due Date: 7/21/2023 0:00:00 Diagnosed Issue: ear speaker replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Samantha Whetstine Drop-Off Date: 6/27/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: Return Screen Seperating Overall Repair Status: Completed Type of System: iPadM2 Notes: Customer: Joseph Tillman Drop-Off Date: 6/27/2023 Due Date: 7/11/2023 0:00:00 Diagnosed Issue: FNR no Data Overall Repair Status: Completed Type of System: MacBook Notes: Customer: David Grose American Legion WS Drop-Off Date: 6/27/2023 Due Date: 6/29/2023 0:00:00 Diagnosed Issue: Running Slow - May need upgrades Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Bumgarner Drop-Off Date: 6/27/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: Screen Replacemnet Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Kelly Young Drop-Off Date: 6/27/2023 Due Date: 7/11/2023 0:00:00 Diagnosed Issue: LCd damaged Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Alliyah Gidney Drop-Off Date: 6/27/2023 Due Date: 7/11/2023 0:00:00 Diagnosed Issue: Running Slow. Not Updating Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Harley Boone Drop-Off Date: 6/28/2023 Due Date: 6/29/2023 0:00:00 Diagnosed Issue: Will not turn on Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Harley Boone Drop-Off Date: 6/28/2023 Due Date: 6/29/2023 0:00:00 Diagnosed Issue: Will not hold charge Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Pregnancy Res Center Drop-Off Date: 6/30/2023 Due Date: 7/14/2023 0:00:00 Diagnosed Issue: FNR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joseph Tilman Drop-Off Date: 6/30/2023 Due Date: 7/14/2023 0:00:00 Diagnosed Issue: return Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Wanda Rodgers Drop-Off Date: 6/30/2023 Due Date: 7/14/2023 0:00:00 Diagnosed Issue: Cloned external drive to new one Overall Repair Status: Completed Type of System: Other Notes: Customer: Katie Smart Drop-Off Date: 7/5/2023 Due Date: 7/6/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Harold Wright Drop-Off Date: 6/29/2023 Due Date: 7/13/2023 0:00:00 Diagnosed Issue: Popups. Clear Off. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Kimberly Hawkins Drop-Off Date: 7/3/2023 Due Date: 7/17/2023 0:00:00 Diagnosed Issue: Diag - No Post Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kris Dedmon Drop-Off Date: 7/5/2023 Due Date: 7/6/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Pre-school First Baptist Church Drop-Off Date: 7/5/2023 Due Date: 7/7/2023 0:00:00 Diagnosed Issue: Wont Boot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Isaiah Etdnison Drop-Off Date: 7/6/2023 Due Date: 7/7/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Tyler Ellis Drop-Off Date: 7/6/2023 Due Date: 7/7/2023 0:00:00 Diagnosed Issue: will not recognize to charge - charging port or battery? - try charging port and call if battery Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Vickie Melton Drop-Off Date: 7/6/2023 Due Date: 7/20/2023 0:00:00 Diagnosed Issue: Outlook issue Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sharon Allen Drop-Off Date: 7/6/2023 Due Date: 7/20/2023 0:00:00 Diagnosed Issue: Add virus protection - check to see if has Webroot with us - see if on here and on laptop Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Sharon Allen Drop-Off Date: 7/6/2023 Due Date: 7/20/2023 0:00:00 Diagnosed Issue: Add virus protection - check to see if has Webroot with us - see if on here and on laptop Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kathy Goins Drop-Off Date: 7/7/2023 Due Date: 7/21/2023 0:00:00 Diagnosed Issue: Broken Screen - contact with pricing (internet out couldnt give price) Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Khris Rojas Drop-Off Date: 7/7/2023 Due Date: 7/21/2023 0:00:00 Diagnosed Issue: blue screening Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Beth Jones Drop-Off Date: 7/6/2023 Due Date: 7/20/2023 0:00:00 Diagnosed Issue: Customer purchased one-time MSOHS May 2022. Application is asking to be activated. Check over device to make sure all is good and updates are done. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Cleveland Yutaka Drop-Off Date: 7/6/2023 Due Date: 7/20/2023 0:00:00 Diagnosed Issue: Won't boot. BSOD. System Restore attempted - unsuccessful. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Addison Wease Drop-Off Date: 7/7/2023 Due Date: 7/8/2023 0:00:00 Diagnosed Issue: Rear housing replacement Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Keith Norman Drop-Off Date: 7/7/2023 Due Date: 7/21/2023 0:00:00 Diagnosed Issue: Check DC Jack. Will not charge. Looks like jack is to seated properly. Was here in Oct 2022 and purchased AC Adapter and reseated jack. - LR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jada Greene Drop-Off Date: 7/8/2023 Due Date: 7/22/2023 0:00:00 Diagnosed Issue: Screen was damaged Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Keith Hunter Drop-Off Date: 7/8/2023 Due Date: 7/9/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Keith Hunter Drop-Off Date: 7/8/2023 Due Date: 7/9/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Shuford Heating And Air Drop-Off Date: 7/8/2023 Due Date: 7/22/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Barbara Hansen Drop-Off Date: 7/10/2023 Due Date: 7/12/2023 0:00:00 Diagnosed Issue: Swap out m.2 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tayquan Fullenwider Drop-Off Date: 7/10/2023 Due Date: 7/11/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Shuford Heating and Air Drop-Off Date: 7/10/2023 Due Date: 7/24/2023 0:00:00 Diagnosed Issue: SSD and FNR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jessie Hamrick Drop-Off Date: 7/11/2023 Due Date: 7/25/2023 0:00:00 Diagnosed Issue: Chrome does not work Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Joseph Tillman Drop-Off Date: 7/10/2023 Due Date: 7/24/2023 0:00:00 Diagnosed Issue: Install Windows 10 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Danetta Kwasny Drop-Off Date: 7/11/2023 Due Date: 7/25/2023 0:00:00 Diagnosed Issue: https://www.injuredgadgets.com/aftermarket-lcd-screen-and-digitizer-assembly-for-Cracked LCD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Webb Chemical Drop-Off Date: 7/10/2023 Due Date: 7/24/2023 0:00:00 Diagnosed Issue: Screen doesn't work. Cracked? Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Billy Horne Drop-Off Date: 7/11/2023 Due Date: 7/25/2023 0:00:00 Diagnosed Issue: FNR no data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joe Casas Drop-Off Date: 7/12/2023 Due Date: 7/13/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Mark Jiles Drop-Off Date: 6/19/2023 Due Date: 7/3/2023 0:00:00 Diagnosed Issue: Bluescreening after fresh install. ML Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Laurel Carle Drop-Off Date: 6/19/2023 Due Date: 7/3/2023 0:00:00 Diagnosed Issue: Will not turn on after surge. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Vern Browning Drop-Off Date: 6/19/2023 Due Date: 7/3/2023 0:00:00 Diagnosed Issue: Windows not working properly. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eduar Romero Drop-Off Date: 6/16/2023 Due Date: 6/17/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Phillip Glover Drop-Off Date: 6/20/2023 Due Date: 6/21/2023 0:00:00 Diagnosed Issue: Frame replacement Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Alice Lail Drop-Off Date: 6/20/2023 Due Date: 6/21/2023 0:00:00 Diagnosed Issue: Replace ear speaker Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Doug Brown Drop-Off Date: 6/20/2023 Due Date: 7/4/2023 0:00:00 Diagnosed Issue: Running very slow and locking after putting new hard drive in computer. Customer said ethernet is pegged. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Shelia Cobb Drop-Off Date: 6/21/2023 Due Date: 6/22/2023 0:00:00 Diagnosed Issue: cracked moto g pure Overall Repair Status: Completed Type of System: Other Notes: Customer: Healthy Touch Home Care Drop-Off Date: 6/21/2023 Due Date: 7/5/2023 0:00:00 Diagnosed Issue: Clone to SSD and add RAM. JL Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: C&M Auto Drop-Off Date: 6/22/2023 Due Date: 7/6/2023 0:00:00 Diagnosed Issue: FNR and saved data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Sullens Trucking Drop-Off Date: 6/22/2023 Due Date: 6/26/2023 0:00:00 Diagnosed Issue: Not posting Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Samantha Whetstine Drop-Off Date: 6/22/2023 Due Date: 7/6/2023 0:00:00 Diagnosed Issue: Issue with bottom of screen Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Healthy Touch Home Care Drop-Off Date: 6/23/2023 Due Date: 7/7/2023 0:00:00 Diagnosed Issue: SSD and ram upgrade Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Shelley Lewis Drop-Off Date: 6/23/2023 Due Date: 6/24/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Donna Anthony Drop-Off Date: 6/23/2023 Due Date: 6/24/2023 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Julia Newton Drop-Off Date: 6/23/2023 Due Date: 7/7/2023 0:00:00 Diagnosed Issue: Virus cleanup. Backup Stsytem Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Savanna Williams Drop-Off Date: 6/23/2023 Due Date: 6/24/2023 0:00:00 Diagnosed Issue: Wont turn on Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Healthy Touch Home Care Drop-Off Date: 6/26/2023 Due Date: 7/10/2023 0:00:00 Diagnosed Issue: ssd mem Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Nathan Clark Drop-Off Date: 6/27/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: LCD Bad Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Robby BCG Drop-Off Date: 6/27/2023 Due Date: 7/11/2023 0:00:00 Diagnosed Issue: Hardware Tests - Slow at times - Has SSD - Memory Upgrades - Check Out Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Settle Heating and Air Drop-Off Date: 6/12/2023 Due Date: 6/13/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Logos to Go Drop-Off Date: 6/13/2023 Due Date: 6/15/2023 0:00:00 Diagnosed Issue: Bad HD and capacitors Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Home Care Healthy Touch Drop-Off Date: 6/12/2023 Due Date: 6/26/2023 0:00:00 Diagnosed Issue: SSD & Memory upgrade. Clone to SSD Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Shiela Gammons, Shiela Drop-Off Date: 6/13/2023 Due Date: 6/14/2023 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: John Harper Drop-Off Date: 6/13/2023 Due Date: 6/14/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Travis Hamelton Drop-Off Date: 6/13/2023 Due Date: 6/27/2023 0:00:00 Diagnosed Issue: SSD, ram, and windows upgrade Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Anatashia Sanford Drop-Off Date: 6/14/2023 Due Date: 6/15/2023 0:00:00 Diagnosed Issue: screen replacement w/tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Home Care Healthy Touch Drop-Off Date: 6/14/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: clone ssd and mem Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Cathy Smith Drop-Off Date: 6/14/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: Bad performance, try to revert back to Windows 10. Save data if needed. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sean Young Drop-Off Date: 6/14/2023 Due Date: 6/15/2023 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Victor Madden Drop-Off Date: 6/15/2023 Due Date: 6/16/2023 0:00:00 Diagnosed Issue: Replacen screen .DL Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Chris Knight Drop-Off Date: 6/14/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: Will not boot/power on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mary Lou Cook Drop-Off Date: 6/14/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: FNR no data. Add SentinelOne, MSO365 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Anne Greak Drop-Off Date: 6/14/2023 Due Date: 6/28/2023 0:00:00 Diagnosed Issue: Save data only. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kassidy Hemphill Drop-Off Date: 6/15/2023 Due Date: 6/16/2023 0:00:00 Diagnosed Issue: Screen replacement DL 11 Pro Max Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Samantha Whetstine Drop-Off Date: 6/16/2023 Due Date: 6/17/2023 0:00:00 Diagnosed Issue: Home button not mounted right Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Curtis Wright Drop-Off Date: 6/16/2023 Due Date: 6/20/2023 0:00:00 Diagnosed Issue: Will not turn on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Doug Corson Drop-Off Date: 6/16/2023 Due Date: 6/17/2023 0:00:00 Diagnosed Issue: account setup Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Patricia Uhlich Drop-Off Date: 6/17/2023 Due Date: 7/1/2023 0:00:00 Diagnosed Issue: allowed 3rd party access Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Debra Petty Drop-Off Date: 6/17/2023 Due Date: 6/18/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: curtiss wright Drop-Off Date: 5/19/2022 Due Date: 5/23/2022 0:00:00 Diagnosed Issue: hd Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: Jessika Hope Drop-Off Date: 5/20/2022 Due Date: 5/21/2022 0:00:00 Diagnosed Issue: Diag. Customer did repairs on phone. Shuts off randomly. Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Stephen Moree Drop-Off Date: 5/20/2022 Due Date: 5/21/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XS Notes: Customer: Beth Jones Drop-Off Date: 5/20/2022 Due Date: 5/21/2022 0:00:00 Diagnosed Issue: Phone is disabled. Reset phone through iTunes. DL Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Chuck Sim Drop-Off Date: 5/20/2022 Due Date: 6/3/2022 0:00:00 Diagnosed Issue: GPU install Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Beth Jones Drop-Off Date: 5/21/2022 Due Date: 6/4/2022 0:00:00 Diagnosed Issue: Get and install Office 2021 Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Brent Burnnet Drop-Off Date: 5/23/2022 Due Date: 5/24/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Ethan Jones Drop-Off Date: 5/23/2022 Due Date: 5/25/2022 0:00:00 Diagnosed Issue: FNR. ok pictures for m365 creds Make ofl HD folder Clone current HDD Make old HDD folder to put clone Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Nechayev Vladimir Drop-Off Date: 5/23/2022 Due Date: 5/24/2022 0:00:00 Diagnosed Issue: Battery Replacement Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Kiara Hayes Drop-Off Date: 5/23/2022 Due Date: 5/24/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Brandon Wilkerson Drop-Off Date: 5/20/2022 Due Date: 6/3/2022 0:00:00 Diagnosed Issue: Diag computer to make sure all components are in working order. Custom wants to make sure all components are good before doing upgrades that he will be doing himself. Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: Archway Services Drop-Off Date: 5/24/2022 Due Date: 5/25/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: John Hamrick Drop-Off Date: 5/24/2022 Due Date: 6/7/2022 0:00:00 Diagnosed Issue: Let 3rd party in, cleanup. Save documents if FNR is needed. DL Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Danny West Drop-Off Date: 5/24/2022 Due Date: 5/25/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Molly Favret Drop-Off Date: 5/24/2022 Due Date: 6/7/2022 0:00:00 Diagnosed Issue: Spilled coffee, keys getting sticky. See if we can clean it out. DL Overall Repair Status: Workbench Type of System: MacBook Notes: Customer: Charlene Weaver Drop-Off Date: 5/6/2022 Due Date: 5/20/2022 0:00:00 Diagnosed Issue: Stuck in update and won't boot. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Deborah Edwards Drop-Off Date: 5/6/2022 Due Date: 5/7/2022 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Cameron Washinton Drop-Off Date: 5/6/2022 Due Date: 5/7/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Sharon Foley Drop-Off Date: 5/7/2022 Due Date: 5/21/2022 0:00:00 Diagnosed Issue: Will not boot. Boots to Auto Repair. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dawn Hicks Drop-Off Date: 5/7/2022 Due Date: 5/21/2022 0:00:00 Diagnosed Issue: Unable to login. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Cameron Washington Drop-Off Date: 5/9/2022 Due Date: 5/10/2022 0:00:00 Diagnosed Issue: Screen went out Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Betty Allen Drop-Off Date: 5/9/2022 Due Date: 5/10/2022 0:00:00 Diagnosed Issue: Screen is cracked Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Ruthie Hall Drop-Off Date: 5/10/2022 Due Date: 5/11/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Dan Partlowe Drop-Off Date: 5/10/2022 Due Date: 5/24/2022 0:00:00 Diagnosed Issue: 3rd party Access Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Stan Webb Drop-Off Date: 5/10/2022 Due Date: 5/11/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Shawn Soltis Drop-Off Date: 5/10/2022 Due Date: 5/11/2022 0:00:00 Diagnosed Issue: Screen and home button replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Bill Young Drop-Off Date: 5/10/2022 Due Date: 5/24/2022 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Something is wrong, call customer Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Nakentra Jeter Drop-Off Date: 5/10/2022 Due Date: 5/24/2022 0:00:00 Diagnosed Issue: Flashing folder, will not boot Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Premier Eye Care Drop-Off Date: 5/10/2022 Due Date: 5/24/2022 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Power button - Dropped Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Sandra Brink Drop-Off Date: 5/11/2022 Due Date: 5/25/2022 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amanda White Drop-Off Date: 5/11/2022 Due Date: 5/25/2022 0:00:00 Diagnosed Issue: LCD replacement Overall Repair Status: Completed Type of System: Monitor Notes: Customer: Joyce Lynn Drop-Off Date: 5/12/2022 Due Date: 5/26/2022 0:00:00 Diagnosed Issue: Wireless internet issues Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Darin Holiday Drop-Off Date: 5/11/2022 Due Date: 5/25/2022 0:00:00 Diagnosed Issue: Files show in property but is not in device. Moving file from GRAID to WD black drive deletes files from black drive. Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Kendra Pennington Drop-Off Date: 5/11/2022 Due Date: 5/25/2022 0:00:00 Diagnosed Issue: Not power on. Gets light for a second on DC jack. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jaime Greene Drop-Off Date: 5/12/2022 Due Date: 5/13/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Andrew Leon Drop-Off Date: 5/13/2022 Due Date: 5/14/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Karen Parker Drop-Off Date: 5/13/2022 Due Date: 5/27/2022 0:00:00 Diagnosed Issue: Slow. Diag and contact with estimate to repair. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Walton Pitchford Drop-Off Date: 5/13/2022 Due Date: 5/27/2022 0:00:00 Diagnosed Issue: Data transfer from HP Envy X360 to Pavilion X360. Remove HDD from Envy X360 and return to customer. Dispose of Envy X360. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Steve Carris Drop-Off Date: 5/16/2022 Due Date: 5/17/2022 0:00:00 Diagnosed Issue: Screen is not on Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: al pucciarelli Drop-Off Date: 5/16/2022 Due Date: 5/17/2022 0:00:00 Diagnosed Issue: crack Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Gail Willis Drop-Off Date: 5/16/2022 Due Date: 5/17/2022 0:00:00 Diagnosed Issue: screen replacement w/tempered glass Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Jeff Champion Drop-Off Date: 5/16/2022 Due Date: 5/18/2022 0:00:00 Diagnosed Issue: Freezes in use, takes a while to boot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Regina Schenck Drop-Off Date: 5/16/2022 Due Date: 5/17/2022 0:00:00 Diagnosed Issue: screen replacement, tempered Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Cline Builders Drop-Off Date: 5/16/2022 Due Date: 5/30/2022 0:00:00 Diagnosed Issue: Laptop screen had been replaced in March. Device is still having video issues. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Spencer Lewis Drop-Off Date: 5/16/2022 Due Date: 5/18/2022 0:00:00 Diagnosed Issue: Issue with windows getting stuck on just a moment Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rafters Walls Drop-Off Date: 5/16/2022 Due Date: 5/30/2022 0:00:00 Diagnosed Issue: FNR no data. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Torran Cox Drop-Off Date: 5/17/2022 Due Date: 5/18/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Keith Hamilton Drop-Off Date: 5/17/2022 Due Date: 5/18/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Dorthy Edwards Drop-Off Date: 5/17/2022 Due Date: 5/18/2022 0:00:00 Diagnosed Issue: Repair 2 ipad with parts from the damaged Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Phillip Greene Drop-Off Date: 5/17/2022 Due Date: 5/31/2022 0:00:00 Diagnosed Issue: Cant get onto internet Overall Repair Status: Workbench Type of System: All-In-One Notes: Customer: Maria Santos Drop-Off Date: 5/18/2022 Due Date: 5/19/2022 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Rafters & Walls Drop-Off Date: 5/18/2022 Due Date: 6/1/2022 0:00:00 Diagnosed Issue: FNR/Setup for Deborah Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Clay & Associates Drop-Off Date: 5/18/2022 Due Date: 6/1/2022 0:00:00 Diagnosed Issue: Clone to SSD & Add memory to 8GB Overall Repair Status: Workbench Type of System: All-In-One Notes: Customer: Karen Hall Drop-Off Date: 5/19/2022 Due Date: 5/20/2022 0:00:00 Diagnosed Issue: Low Storage Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Dorthy Edwards Drop-Off Date: 5/19/2022 Due Date: 5/20/2022 0:00:00 Diagnosed Issue: Replace home button Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Rafters and Walls Drop-Off Date: 4/30/2022 Due Date: 5/1/2022 0:00:00 Diagnosed Issue: See Jonathan Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Eric White Drop-Off Date: 4/30/2022 Due Date: 5/1/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Dominique Thompson Drop-Off Date: 4/27/2022 Due Date: 5/11/2022 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Not getting power, AC good Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Eddie Wright Drop-Off Date: 5/3/2022 Due Date: 5/17/2022 0:00:00 Diagnosed Issue: Issue with freezing when using even on fresh windows install Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Susan Canipe Drop-Off Date: 5/3/2022 Due Date: 5/17/2022 0:00:00 Diagnosed Issue: LCD hinges broke Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Patty Norman Drop-Off Date: 5/3/2022 Due Date: 5/17/2022 0:00:00 Diagnosed Issue: 3rd Party Access Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brandon Wilkerson Drop-Off Date: 5/4/2022 Due Date: 5/18/2022 0:00:00 Diagnosed Issue: Clean out and reapply thermal paste Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Stan Webb Drop-Off Date: 5/4/2022 Due Date: 5/5/2022 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Craig Hutchens Drop-Off Date: 5/5/2022 Due Date: 5/19/2022 0:00:00 Diagnosed Issue: Reload Windows - Webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Harley Angel Drop-Off Date: 5/5/2022 Due Date: 5/6/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Joe Starnes Drop-Off Date: 5/5/2022 Due Date: 5/6/2022 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Gaffney Housing Drop-Off Date: 5/5/2022 Due Date: 5/19/2022 0:00:00 Diagnosed Issue: Will not boot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Euletta Willilams Drop-Off Date: 5/6/2022 Due Date: 5/20/2022 0:00:00 Diagnosed Issue: 3/14/2022 Picked up. Replaced motherboard, top case, keyboard, and hinge assembly. Customer says screen acts up. Found touchpad doesnt' work and Windows not active. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Carly Cody Drop-Off Date: 5/5/2022 Due Date: 5/19/2022 0:00:00 Diagnosed Issue: Customer sts daughter says laptop is slow. Contact Carly with repairs/upgrades to improve performance. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joe Starnes Drop-Off Date: 5/5/2022 Due Date: 5/19/2022 0:00:00 Diagnosed Issue: Wipe clean and check compatibility with word and protools audio program. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Clarissa Dorsey Drop-Off Date: 4/28/2022 Due Date: 4/29/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Nathaniel Ellis Drop-Off Date: 4/28/2022 Due Date: 4/29/2022 0:00:00 Diagnosed Issue: Black screen Overall Repair Status: Completed Type of System: iPadM5 Notes: Customer: Adventure House Drop-Off Date: 4/28/2022 Due Date: 5/12/2022 0:00:00 Diagnosed Issue: FNR no data. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pat Steele Drop-Off Date: 5/3/2022 Due Date: 5/4/2022 0:00:00 Diagnosed Issue: Screen and battery replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: IMA Drop-Off Date: 4/30/2022 Due Date: 5/14/2022 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: General health checkup and recommended upgrades Overall Repair Status: On Hold Type of System: Desktop Notes: Customer: Auyann Tillman Drop-Off Date: 4/11/2022 Due Date: 4/25/2022 0:00:00 Diagnosed Issue: Screen is black Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Carol McSwain Drop-Off Date: 4/11/2022 Due Date: 4/25/2022 0:00:00 Diagnosed Issue: Copy items on sticky note to thumb drive. Clean up. Very slow. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Hugh Mccutheon Drop-Off Date: 4/12/2022 Due Date: 4/13/2022 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: Other Notes: Customer: Cameron Washington Drop-Off Date: 4/12/2022 Due Date: 4/13/2022 0:00:00 Diagnosed Issue: Screen cracked and issue with side buttons Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Robert Bodwell Drop-Off Date: 4/12/2022 Due Date: 4/26/2022 0:00:00 Diagnosed Issue: At boot getting error 1962 Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: Adventure House Drop-Off Date: 4/13/2022 Due Date: 4/27/2022 0:00:00 Diagnosed Issue: FNR no data, reinstall Office and Webroot. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Karla Parson Drop-Off Date: 4/14/2022 Due Date: 4/28/2022 0:00:00 Diagnosed Issue: Remove windows password Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Yolanda Harris Drop-Off Date: 4/14/2022 Due Date: 4/28/2022 0:00:00 Diagnosed Issue: Running slow. Check Webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cole Sanfilippo Drop-Off Date: 4/14/2022 Due Date: 4/28/2022 0:00:00 Diagnosed Issue: Doing updates and screen went black. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jaketa Price Drop-Off Date: 4/14/2022 Due Date: 4/28/2022 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Upgrade to Windows 10 Overall Repair Status: On Hold Type of System: Desktop Notes: Customer: Harley Abercrombie Drop-Off Date: 4/18/2022 Due Date: 5/2/2022 0:00:00 Diagnosed Issue: Won't boot to OS Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Kennedy Sanders Drop-Off Date: 4/18/2022 Due Date: 4/19/2022 0:00:00 Diagnosed Issue: Screen replacement. DL Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: John Salyer Drop-Off Date: 4/18/2022 Due Date: 4/19/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Nathan Glover Drop-Off Date: 4/18/2022 Due Date: 4/19/2022 0:00:00 Diagnosed Issue: cracked. Overall Repair Status: Completed Type of System: Other Notes: Customer: Julie Lisenby Drop-Off Date: 4/19/2022 Due Date: 4/20/2022 0:00:00 Diagnosed Issue: Cracked screen and screen is black Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Maureen Moore Drop-Off Date: 4/19/2022 Due Date: 5/3/2022 0:00:00 Diagnosed Issue: Remove windows password Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Addison Barbur Drop-Off Date: 4/19/2022 Due Date: 5/3/2022 0:00:00 Diagnosed Issue: CPU debugg Light is on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Stan Webb Drop-Off Date: 4/19/2022 Due Date: 5/3/2022 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shad Crawford Drop-Off Date: 4/20/2022 Due Date: 4/21/2022 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Wayne Wray Drop-Off Date: 4/22/2022 Due Date: 4/23/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Mark Turner Drop-Off Date: 4/19/2022 Due Date: 5/3/2022 0:00:00 Diagnosed Issue: Issue using Google Earth VR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: James Harris Drop-Off Date: 4/21/2022 Due Date: 5/5/2022 0:00:00 Diagnosed Issue: Check and clean up. Add media player Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Andy Brown Drop-Off Date: 4/21/2022 Due Date: 5/5/2022 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rhonda Whitaker Drop-Off Date: 4/21/2022 Due Date: 5/5/2022 0:00:00 Diagnosed Issue: Slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Byron Hendrick Drop-Off Date: 4/22/2022 Due Date: 4/23/2022 0:00:00 Diagnosed Issue: Cracked screen and battery replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Kelly Short Drop-Off Date: 4/22/2022 Due Date: 5/6/2022 0:00:00 Diagnosed Issue: Blue screen Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Wise Electric Control Drop-Off Date: 4/22/2022 Due Date: 4/23/2022 0:00:00 Diagnosed Issue: Battery life jumps Overall Repair Status: Completed Type of System: iPadA2 Notes: Customer: Lori Paterno Drop-Off Date: 4/25/2022 Due Date: 4/26/2022 0:00:00 Diagnosed Issue: cracked - be sure its fixable Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Carla Scott Drop-Off Date: 4/25/2022 Due Date: 4/26/2022 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Charity Hedgepeth Drop-Off Date: 4/25/2022 Due Date: 4/26/2022 0:00:00 Diagnosed Issue: Side button damaged Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Brandon Harris Drop-Off Date: 4/26/2022 Due Date: 4/27/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Pat Jobe Drop-Off Date: 4/25/2022 Due Date: 5/9/2022 0:00:00 Diagnosed Issue: Running slow and issue with word Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Polmer Grove Baptist Chur Drop-Off Date: 4/25/2022 Due Date: 5/9/2022 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Cleveland Yutaka Corp Drop-Off Date: 4/26/2022 Due Date: 5/10/2022 0:00:00 Diagnosed Issue: Wont boot and makes ticking noise Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Charles Wray Drop-Off Date: 4/25/2022 Due Date: 5/9/2022 0:00:00 Diagnosed Issue: Wont turn on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tay Hopper Drop-Off Date: 4/27/2022 Due Date: 4/28/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Mutia Dorcas Drop-Off Date: 4/27/2022 Due Date: 4/28/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Mutai Dorcas Drop-Off Date: 5/6/2022 Due Date: 5/7/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Doris Miller Drop-Off Date: 4/28/2022 Due Date: 4/29/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Reed Horsley Drop-Off Date: 4/28/2022 Due Date: 5/12/2022 0:00:00 Diagnosed Issue: Not charging Overall Repair Status: Completed Type of System: Monitor Notes: Customer: David Brusso Drop-Off Date: 3/29/2022 Due Date: 4/12/2022 0:00:00 Diagnosed Issue: Allowed 3rd party access to laptop - "Microsoft". Cleanup and check for updates. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brandon Harris Drop-Off Date: 3/30/2022 Due Date: 3/31/2022 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Richard Hord Drop-Off Date: 3/30/2022 Due Date: 4/13/2022 0:00:00 Diagnosed Issue: Can't print in Excel. Check to see if it will go to Windows 10 or need to be replaced. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Cathy Barrett Drop-Off Date: 3/30/2022 Due Date: 4/13/2022 0:00:00 Diagnosed Issue: No power. Diag Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tori Lawrence Drop-Off Date: 3/30/2022 Due Date: 4/13/2022 0:00:00 Diagnosed Issue: Screen image shakes after about 45 minutes. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cynthia Cabello Drop-Off Date: 4/1/2022 Due Date: 4/2/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Peter Olivera Drop-Off Date: 4/1/2022 Due Date: 4/2/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Sullons Trucking Drop-Off Date: 4/1/2022 Due Date: 4/15/2022 0:00:00 Diagnosed Issue: Upgrade to windows 10 SSD upgrade Ram Upgrade Overall Repair Status: Completed Type of System: Desktop Notes: Customer: T racy Hudson Drop-Off Date: 4/2/2022 Due Date: 4/3/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Brian Perez Drop-Off Date: 4/2/2022 Due Date: 4/3/2022 0:00:00 Diagnosed Issue: Replace screen add temp glass. LR Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Bobby Barr Drop-Off Date: 3/30/2022 Due Date: 4/13/2022 0:00:00 Diagnosed Issue: Check it out. Cuts on & off. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Chancee Baxter Drop-Off Date: 4/1/2022 Due Date: 4/15/2022 0:00:00 Diagnosed Issue: Slow. Check for updates. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shane Chase Drop-Off Date: 4/1/2022 Due Date: 4/15/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joyce Peace Drop-Off Date: 3/31/2022 Due Date: 4/14/2022 0:00:00 Diagnosed Issue: Change cmos battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Evelyna Hamrick Drop-Off Date: 4/4/2022 Due Date: 4/18/2022 0:00:00 Diagnosed Issue: Doesn't turn on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Warren Goforth Drop-Off Date: 4/4/2022 Due Date: 4/18/2022 0:00:00 Diagnosed Issue: Will not boot properly. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Donna Anthony Drop-Off Date: 4/4/2022 Due Date: 4/5/2022 0:00:00 Diagnosed Issue: Screen Replacement. DL Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Mike Wall Drop-Off Date: 4/4/2022 Due Date: 4/18/2022 0:00:00 Diagnosed Issue: Blue screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Auyann Tillman Drop-Off Date: 4/5/2022 Due Date: 4/6/2022 0:00:00 Diagnosed Issue: Screen isnt working Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Mark Harvey Drop-Off Date: 4/5/2022 Due Date: 4/19/2022 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lily Xial Drop-Off Date: 4/5/2022 Due Date: 4/6/2022 0:00:00 Diagnosed Issue: screen replacementl Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Ritva Leuschner Drop-Off Date: 4/5/2022 Due Date: 4/19/2022 0:00:00 Diagnosed Issue: Clear pw and scan Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tracy Harper Drop-Off Date: 4/5/2022 Due Date: 4/19/2022 0:00:00 Diagnosed Issue: RTC battery error, not holding charge, and touchpad isnt seated well Overall Repair Status: Completed Type of System: Laptop Notes: Customer: James Echols Drop-Off Date: 4/5/2022 Due Date: 4/19/2022 0:00:00 Diagnosed Issue: Let someone on, has ultraviewer and desktop reminder installed Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lamar Wood Drop-Off Date: 4/6/2022 Due Date: 4/20/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Stephen Moree Drop-Off Date: 4/6/2022 Due Date: 4/7/2022 0:00:00 Diagnosed Issue: Screen doesn’t work Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Rafters & Walls Drop-Off Date: 4/6/2022 Due Date: 4/20/2022 0:00:00 Diagnosed Issue: Slow. Check hardware. Can FNR and add max memory. (Jonathan has) Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Gale Tessneer Drop-Off Date: 4/6/2022 Due Date: 4/20/2022 0:00:00 Diagnosed Issue: Allowed 3rd party acess to computer. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tom Price Drop-Off Date: 4/7/2022 Due Date: 4/8/2022 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Ken Integris Desig Drop-Off Date: 4/7/2022 Due Date: 4/21/2022 0:00:00 Diagnosed Issue: Keyboard sticks real bad. Letters double strike/triple strike. General health check. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Michelle Chambers Drop-Off Date: 4/7/2022 Due Date: 4/21/2022 0:00:00 Diagnosed Issue: Doesn't power. AC Adapter is good. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Pam Horne Drop-Off Date: 4/6/2022 Due Date: 4/20/2022 0:00:00 Diagnosed Issue: See notes attached. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Didi Sparks Drop-Off Date: 4/7/2022 Due Date: 4/21/2022 0:00:00 Diagnosed Issue: Wipe and get up and running. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Frances Patterson Drop-Off Date: 4/7/2022 Due Date: 4/8/2022 0:00:00 Diagnosed Issue: Galaxy S10+ Battery replacement. DL Overall Repair Status: Completed Type of System: Other Notes: Customer: Melanie Burr Drop-Off Date: 4/7/2022 Due Date: 4/8/2022 0:00:00 Diagnosed Issue: iPhone 8 battery replacment Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Christie Fortenberry Drop-Off Date: 4/8/2022 Due Date: 4/22/2022 0:00:00 Diagnosed Issue: Screen is black, customer thinks it’s a lose cable Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Melvin Lutz Drop-Off Date: 4/9/2022 Due Date: 4/23/2022 0:00:00 Diagnosed Issue: Wont boot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sheilia Gordon Drop-Off Date: 4/9/2022 Due Date: 4/23/2022 0:00:00 Diagnosed Issue: DC jack replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Christina Black Drop-Off Date: 4/9/2022 Due Date: 4/10/2022 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Carolina Power Solution Drop-Off Date: 4/11/2022 Due Date: 4/12/2022 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Mandy Mauney Drop-Off Date: 3/21/2022 Due Date: 4/4/2022 0:00:00 Diagnosed Issue: Fox News is not pulling up thumbnails. Error on webpage. Certificate date invalid. Chrome randomly. Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Karla Parson Drop-Off Date: 3/22/2022 Due Date: 4/5/2022 0:00:00 Diagnosed Issue: Potentially cracked scree. Quote replacement cord. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Elijah Biggerstaff Drop-Off Date: 3/22/2022 Due Date: 3/23/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Darrin Carson Drop-Off Date: 3/23/2022 Due Date: 3/24/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Trip Bionest Drop-Off Date: 3/23/2022 Due Date: 3/24/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Jenna Napier Drop-Off Date: 3/24/2022 Due Date: 3/25/2022 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Bobby Watson Drop-Off Date: 3/24/2022 Due Date: 3/28/2022 0:00:00 Diagnosed Issue: Clean up. Slow. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Connie Dedmon Drop-Off Date: 3/22/2022 Due Date: 4/5/2022 0:00:00 Diagnosed Issue: Will not power on. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jenna Napier Drop-Off Date: 3/24/2022 Due Date: 3/25/2022 0:00:00 Diagnosed Issue: lcd replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Ron Wood Drop-Off Date: 3/24/2022 Due Date: 3/25/2022 0:00:00 Diagnosed Issue: lcd replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Javon Potts Drop-Off Date: 3/24/2022 Due Date: 4/7/2022 0:00:00 Diagnosed Issue: Remove password Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Marry Poston Drop-Off Date: 3/28/2022 Due Date: 3/29/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Porter IMA Drop-Off Date: 3/28/2022 Due Date: 3/30/2022 0:00:00 Diagnosed Issue: Will not power Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Katie Garrett Drop-Off Date: 3/25/2022 Due Date: 4/8/2022 0:00:00 Diagnosed Issue: Sticky keys and battery issues. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Reed Horsley Drop-Off Date: 3/25/2022 Due Date: 4/8/2022 0:00:00 Diagnosed Issue: Customer to call with issue Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Paige Shipley Drop-Off Date: 3/29/2022 Due Date: 3/30/2022 0:00:00 Diagnosed Issue: Transfer pictures to SD card Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Dylan Bibb Drop-Off Date: 3/28/2022 Due Date: 3/29/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Dylan Bibb Drop-Off Date: 3/28/2022 Due Date: 3/29/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Kandace Cole Drop-Off Date: 3/30/2022 Due Date: 3/31/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Auianna Tillman Drop-Off Date: 3/30/2022 Due Date: 3/31/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Ronda Wood Drop-Off Date: 3/11/2022 Due Date: 3/25/2022 0:00:00 Diagnosed Issue: FNR no data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amy Rector Drop-Off Date: 3/12/2022 Due Date: 3/13/2022 0:00:00 Diagnosed Issue: screen replacment Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Aaron Queen Drop-Off Date: 3/14/2022 Due Date: 3/28/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Kim Spangler Drop-Off Date: 3/14/2022 Due Date: 3/15/2022 0:00:00 Diagnosed Issue: Replaced camera cable for faulty sensor and now camera doesn’t work Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Tarek Navarro Drop-Off Date: 3/12/2022 Due Date: 3/13/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Deseria Smith Drop-Off Date: 3/14/2022 Due Date: 3/15/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Jackie Mauney Drop-Off Date: 3/12/2022 Due Date: 3/26/2022 0:00:00 Diagnosed Issue: Slow. Will not update. May want upgrades. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Shelby Keener Drop-Off Date: 3/12/2022 Due Date: 3/26/2022 0:00:00 Diagnosed Issue: Save pics only. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Shelby Keener Drop-Off Date: 3/12/2022 Due Date: 3/26/2022 0:00:00 Diagnosed Issue: Save pics only. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Paul Matheny Drop-Off Date: 3/14/2022 Due Date: 3/15/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Cameron Spangler Drop-Off Date: 3/14/2022 Due Date: 3/15/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Charles Tarlton Drop-Off Date: 3/15/2022 Due Date: 3/29/2022 0:00:00 Diagnosed Issue: Check for ransomware and backup to external HD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lillian Littlefield Drop-Off Date: 3/14/2022 Due Date: 3/28/2022 0:00:00 Diagnosed Issue: Move data from Toshiba to the Macbook Air. Including notes. Get email to work on Macbook. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tracy Harper Drop-Off Date: 3/14/2022 Due Date: 3/28/2022 0:00:00 Diagnosed Issue: Add SSD. Test battery and replace if necessary. Check keyboard backlight. ADD VPN for BCG Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sean Gantt Drop-Off Date: 3/15/2022 Due Date: 3/16/2022 0:00:00 Diagnosed Issue: Restore iphone Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Cline Builders Drop-Off Date: 3/15/2022 Due Date: 3/29/2022 0:00:00 Diagnosed Issue: Screen flickering Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Elizabeth Moore Drop-Off Date: 3/15/2022 Due Date: 3/29/2022 0:00:00 Diagnosed Issue: Attempt to recover data from the big WD drive and the small red WD drive. if not possible, is interested in gilware recovery of big WD drive Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Terek Navarro Drop-Off Date: 3/16/2022 Due Date: 3/17/2022 0:00:00 Diagnosed Issue: Replace LCD Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Kamryn Spangler Drop-Off Date: 3/17/2022 Due Date: 3/18/2022 0:00:00 Diagnosed Issue: Blurry camera Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Al Gore Drop-Off Date: 3/17/2022 Due Date: 3/31/2022 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bob Brown Drop-Off Date: 3/16/2022 Due Date: 3/30/2022 0:00:00 Diagnosed Issue: Has issue turning on and off. Do general checkup. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: John Hamrick Drop-Off Date: 3/17/2022 Due Date: 3/31/2022 0:00:00 Diagnosed Issue: Screen goes in and out. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Matt Caperello Drop-Off Date: 3/17/2022 Due Date: 3/31/2022 0:00:00 Diagnosed Issue: Transfer data from old to new. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Melissa Plaza Drop-Off Date: 3/17/2022 Due Date: 3/18/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Willie Gillam Drop-Off Date: 3/17/2022 Due Date: 3/18/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Debra Humphries Drop-Off Date: 3/17/2022 Due Date: 3/31/2022 0:00:00 Diagnosed Issue: Battery Replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Debra Humphries Drop-Off Date: 3/23/2022 Due Date: 3/24/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Nekarios Kaloger Drop-Off Date: 3/17/2022 Due Date: 3/18/2022 0:00:00 Diagnosed Issue: Does not turn on Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Treayzue Hopper Drop-Off Date: 3/18/2022 Due Date: 3/19/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Michael Bramlet Drop-Off Date: 3/18/2022 Due Date: 3/19/2022 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Theo Bower Drop-Off Date: 3/18/2022 Due Date: 3/19/2022 0:00:00 Diagnosed Issue: Replace broken screen and add tempered glass. ML Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Kim Spangler Drop-Off Date: 3/18/2022 Due Date: 3/19/2022 0:00:00 Diagnosed Issue: Home button acting up Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Sheila Cobb Drop-Off Date: 3/19/2022 Due Date: 3/20/2022 0:00:00 Diagnosed Issue: Wont turn on Overall Repair Status: Completed Type of System: Other Notes: Customer: Mike Stair Drop-Off Date: 3/21/2022 Due Date: 4/4/2022 0:00:00 Diagnosed Issue: Pull HD and make sure data is readable Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amber Hatley Drop-Off Date: 3/15/2022 Due Date: 3/29/2022 0:00:00 Diagnosed Issue: Wont turn on AC is good Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Glenda Hopkins Drop-Off Date: 3/21/2022 Due Date: 3/22/2022 0:00:00 Diagnosed Issue: Battery Replacement. DL Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Chris Kee Drop-Off Date: 3/18/2022 Due Date: 4/1/2022 0:00:00 Diagnosed Issue: CPU running hot. Starts 90 then goes up then shuts off. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Damien Key Drop-Off Date: 3/18/2022 Due Date: 4/1/2022 0:00:00 Diagnosed Issue: Gets hot. Cuts off sometimes. Clean fans. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Wayne Wray Drop-Off Date: 3/22/2022 Due Date: 4/5/2022 0:00:00 Diagnosed Issue: Charger stuck in port and replace screen Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Rafters & Walls Drop-Off Date: 3/22/2022 Due Date: 4/5/2022 0:00:00 Diagnosed Issue: Move data from WD to Samsung Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Larry Cuthbertson Drop-Off Date: 3/2/2022 Due Date: 3/16/2022 0:00:00 Diagnosed Issue: Laptop won't power on. Charging light comes on but, doesn't power. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Celena Merrill Drop-Off Date: 3/3/2022 Due Date: 3/17/2022 0:00:00 Diagnosed Issue: Mouse issue and disc stuck in drive. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: James Ryan Drop-Off Date: 3/3/2022 Due Date: 3/4/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Syliva Wheelus Drop-Off Date: 3/4/2022 Due Date: 3/18/2022 0:00:00 Diagnosed Issue: Allowed 3rd part access to computer. Changed password. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: James Bristol Drop-Off Date: 3/4/2022 Due Date: 3/5/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Philly Miller Drop-Off Date: 3/5/2022 Due Date: 3/19/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Barbara Ussery Drop-Off Date: 3/4/2022 Due Date: 3/18/2022 0:00:00 Diagnosed Issue: Slow. Do hw diag. If all good customer ok new ssd. See if laptop meets Windows 11 criteria. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Scott Mckinney Drop-Off Date: 3/7/2022 Due Date: 3/8/2022 0:00:00 Diagnosed Issue: Cracked back covery Overall Repair Status: Completed Type of System: Other Notes: Customer: Kim Spangler Drop-Off Date: 3/8/2022 Due Date: 3/9/2022 0:00:00 Diagnosed Issue: Ear speaker acting up. On FT it doesn't work. Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Jerome Oxendine Drop-Off Date: 3/8/2022 Due Date: 3/9/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Brenda Ford Drop-Off Date: 3/8/2022 Due Date: 3/22/2022 0:00:00 Diagnosed Issue: Issue with Outlook emails. Recently added emails to Outlook. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Bonnie Walker Drop-Off Date: 3/8/2022 Due Date: 3/22/2022 0:00:00 Diagnosed Issue: Won't boot. She has backup. Will need Office. Download. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Back Road Pickers Drop-Off Date: 3/8/2022 Due Date: 3/22/2022 0:00:00 Diagnosed Issue: Not booting properly. Slow Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Barbara Burgin Drop-Off Date: 3/8/2022 Due Date: 3/22/2022 0:00:00 Diagnosed Issue: Power issue. Doesn't always turn on. Cuts off. End user sts power button is the problem. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Oliva Angeloua Drop-Off Date: 3/8/2022 Due Date: 3/22/2022 0:00:00 Diagnosed Issue: Not charging Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Damitra Cannon Drop-Off Date: 2/22/2022 Due Date: 3/8/2022 0:00:00 Diagnosed Issue: Running slow run diag and call with options Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Kim Spangler Drop-Off Date: 3/9/2022 Due Date: 3/10/2022 0:00:00 Diagnosed Issue: Customer sts: Siri not working. Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Kolbe Dawkins Drop-Off Date: 3/9/2022 Due Date: 3/10/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Pat Collins Drop-Off Date: 3/9/2022 Due Date: 3/23/2022 0:00:00 Diagnosed Issue: Will not power on. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Lee Mathis Drop-Off Date: 3/10/2022 Due Date: 3/24/2022 0:00:00 Diagnosed Issue: AC Adapter is damaged. Something is stuck in charging port. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: PRCC Drop-Off Date: 2/17/2022 Due Date: 3/3/2022 0:00:00 Diagnosed Issue: Reboots upon logging in, Wants quote for new server to replace in future. Overall Repair Status: Completed Type of System: Server Notes: Customer: Major Stewart Drop-Off Date: 2/18/2022 Due Date: 3/4/2022 0:00:00 Diagnosed Issue: Data Retrieval. If successful move to 128GB USB drive. If unsuccessful give option of 3rd party retrieval. $99.00 for analysis. Overall Repair Status: Completed Type of System: Other Notes: Customer: Barbara Lawrence Drop-Off Date: 2/18/2022 Due Date: 2/19/2022 0:00:00 Diagnosed Issue: Home button stuck.DL Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: IMA IMA Drop-Off Date: 2/18/2022 Due Date: 3/4/2022 0:00:00 Diagnosed Issue: Replace DC jack and AC adapter. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Leslie Spaes Drop-Off Date: 2/21/2022 Due Date: 3/7/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Amanda Curtis Drop-Off Date: 2/21/2022 Due Date: 2/22/2022 0:00:00 Diagnosed Issue: screen replacement + tempered glass. Remove passcode. Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Kyriana Walker Drop-Off Date: 2/21/2022 Due Date: 2/22/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Morrison Cabinets Drop-Off Date: 2/21/2022 Due Date: 3/7/2022 0:00:00 Diagnosed Issue: FNR Save data and Quickbooks file.DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Linda Morgan Drop-Off Date: 2/17/2022 Due Date: 3/3/2022 0:00:00 Diagnosed Issue: Let 3rd party have access to laptop. Intraviewer installed. Norton detected Trojan Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Charles Toms Drop-Off Date: 2/17/2022 Due Date: 3/3/2022 0:00:00 Diagnosed Issue: Give price to repair hinge rear left and cleanup. Gave 3rd party access. Was on computer for 1.5 days. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mike Johnson Drop-Off Date: 2/21/2022 Due Date: 3/7/2022 0:00:00 Diagnosed Issue: Running slow. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amy Breen Drop-Off Date: 2/21/2022 Due Date: 3/7/2022 0:00:00 Diagnosed Issue: Disk spikes to 100% and is running slow. Corrupted file. Bluescreens a lot. Has an SSD. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Wise Electric Control Drop-Off Date: 2/21/2022 Due Date: 2/22/2022 0:00:00 Diagnosed Issue: Dying quickly Overall Repair Status: Completed Type of System: iPad Air Notes: Customer: Rafters Walls Drop-Off Date: 2/22/2022 Due Date: 3/8/2022 0:00:00 Diagnosed Issue: Wipe? Installed VPN Client Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Linzy Pruitt Drop-Off Date: 2/23/2022 Due Date: 3/9/2022 0:00:00 Diagnosed Issue: Blue screening Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bob Hager Drop-Off Date: 2/23/2022 Due Date: 2/24/2022 0:00:00 Diagnosed Issue: Replace broken screen, add tempered glass. DL Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Sed Byers Drop-Off Date: 2/24/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Brittney Murray Drop-Off Date: 2/24/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Devante Green Drop-Off Date: 2/24/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: Sim card stuck in slot. No tray Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: George Norville Drop-Off Date: 2/24/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Roger HartGrove Drop-Off Date: 2/25/2022 Due Date: 2/26/2022 0:00:00 Diagnosed Issue: Cracked LCD Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Brian Perez Drop-Off Date: 2/26/2022 Due Date: 2/27/2022 0:00:00 Diagnosed Issue: Screen replacement add tempered glass. DL Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Michael Anthony Drop-Off Date: 2/28/2022 Due Date: 3/1/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Roy Ashkenza Drop-Off Date: 2/28/2022 Due Date: 3/1/2022 0:00:00 Diagnosed Issue: Cracked - cust approved black screen Overall Repair Status: Completed Type of System: iPhone 5S Notes: Customer: Curtis Wright Drop-Off Date: 2/28/2022 Due Date: 3/14/2022 0:00:00 Diagnosed Issue: Issue with display going in and out Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Damien Allen Drop-Off Date: 3/1/2022 Due Date: 3/2/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Peggy Paksoy Drop-Off Date: 3/1/2022 Due Date: 3/2/2022 0:00:00 Diagnosed Issue: Can't activate Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Rasheda Etchison Drop-Off Date: 2/25/2022 Due Date: 3/11/2022 0:00:00 Diagnosed Issue: Cracked screen. Get pricing and contact customer. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jimmy Littlejohn Drop-Off Date: 2/25/2022 Due Date: 3/11/2022 0:00:00 Diagnosed Issue: Spilled ice cream on keyboard. Not working. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Caleb Wright Drop-Off Date: 2/28/2022 Due Date: 3/14/2022 0:00:00 Diagnosed Issue: Spilled milk. Replace battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Samantha Norris Drop-Off Date: 2/28/2022 Due Date: 3/14/2022 0:00:00 Diagnosed Issue: Do HW test. After password is entered does not log into OS. Won't connect to Internet. OK to FNR if necessary. No Data. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Sarah Tackett Drop-Off Date: 2/28/2022 Due Date: 3/14/2022 0:00:00 Diagnosed Issue: Powers on. Doesn't display. Water damage. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Deborah Hamrick Drop-Off Date: 2/26/2022 Due Date: 3/12/2022 0:00:00 Diagnosed Issue: Very slow. Speed up. Backup. Cleanup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cathy Dover Drop-Off Date: 3/1/2022 Due Date: 3/15/2022 0:00:00 Diagnosed Issue: Running slow, has nvme. Issue accessing email Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Stacy Wright Drop-Off Date: 3/1/2022 Due Date: 3/15/2022 0:00:00 Diagnosed Issue: Copy music from HD to ipod and sync itunes Overall Repair Status: Completed Type of System: Other Notes: Customer: Pam Hamrick Drop-Off Date: 2/25/2022 Due Date: 3/11/2022 0:00:00 Diagnosed Issue: Wont boot - FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Christie Sutton Drop-Off Date: 3/3/2022 Due Date: 3/4/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Cierra Goode Drop-Off Date: 3/3/2022 Due Date: 3/4/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Victoria Anne Drop-Off Date: 3/3/2022 Due Date: 3/7/2022 0:00:00 Diagnosed Issue: Transfer data from old laptop to new laptop. Put new files in folder on desktop. Put old file folder in older file folder. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amy James Drop-Off Date: 3/2/2022 Due Date: 3/16/2022 0:00:00 Diagnosed Issue: Install 3050 GPU and general cleanup. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Treayzue Hopper Drop-Off Date: 2/3/2022 Due Date: 2/4/2022 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Kendall Cudd Drop-Off Date: 2/3/2022 Due Date: 2/4/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Ben Davies Drop-Off Date: 2/4/2022 Due Date: 2/5/2022 0:00:00 Diagnosed Issue: Device turning off after replacing screen Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Nancy Allen Drop-Off Date: 2/4/2022 Due Date: 2/18/2022 0:00:00 Diagnosed Issue: Copy disk to new disk. Make two copies each Overall Repair Status: Completed Type of System: Other Notes: Customer: Benny Glover Drop-Off Date: 2/4/2022 Due Date: 2/5/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Leslie Humphries Drop-Off Date: 2/7/2022 Due Date: 2/8/2022 0:00:00 Diagnosed Issue: DFU reset Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Charles Lay Drop-Off Date: 2/5/2022 Due Date: 2/19/2022 0:00:00 Diagnosed Issue: Check power supply. Will not power on. DP not working. Check video options. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kevin Murphy Drop-Off Date: 2/7/2022 Due Date: 2/8/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Mickey Bradley Drop-Off Date: 2/8/2022 Due Date: 2/22/2022 0:00:00 Diagnosed Issue: Copy data from silver to USB and copy black to new Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dough Bridges Drop-Off Date: 1/25/2022 Due Date: 2/8/2022 0:00:00 Diagnosed Issue: Cant download H&R block Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Eric Jones Drop-Off Date: 2/9/2022 Due Date: 2/10/2022 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Washburn Troy Drop-Off Date: 2/9/2022 Due Date: 2/10/2022 0:00:00 Diagnosed Issue: Transfer data from respective old phones to new Overall Repair Status: Completed Type of System: Other Notes: Customer: Barry Latham Drop-Off Date: 2/10/2022 Due Date: 2/24/2022 0:00:00 Diagnosed Issue: Install office Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mitchell Pote Drop-Off Date: 2/10/2022 Due Date: 2/24/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Quinton Beam Drop-Off Date: 2/9/2022 Due Date: 2/23/2022 0:00:00 Diagnosed Issue: Won't connect to internet WiFi. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: David Brown Drop-Off Date: 2/9/2022 Due Date: 2/23/2022 0:00:00 Diagnosed Issue: Virus cleanup. Install Webroot. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dana Heath Drop-Off Date: 2/9/2022 Due Date: 2/23/2022 0:00:00 Diagnosed Issue: Won't charge Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Hank Hankins Drop-Off Date: 2/10/2022 Due Date: 2/24/2022 0:00:00 Diagnosed Issue: While using email had some type of popup. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brenda Ford Drop-Off Date: 2/11/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: Froze during update. Install Webroot. Install emails. Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Dylan Hamrick Drop-Off Date: 2/11/2022 Due Date: 2/12/2022 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Kim Haynes Drop-Off Date: 2/11/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Justin Wyllie Drop-Off Date: 2/12/2022 Due Date: 2/13/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Tom Greene Drop-Off Date: 2/11/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: End user allowed 3rd party access to computer. Cleanup. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Chyenee Johnson Drop-Off Date: 2/11/2022 Due Date: 2/25/2022 0:00:00 Diagnosed Issue: When turning on, issue with display. Customer cannot explain. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Shirley Poole Drop-Off Date: 2/12/2022 Due Date: 2/26/2022 0:00:00 Diagnosed Issue: You have been logged on with default profile. Recycle Bin corrupt. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Marty Pajevski Drop-Off Date: 2/14/2022 Due Date: 2/28/2022 0:00:00 Diagnosed Issue: Password removal on Pajevski and HP_admin. Look into accounts yahoo and gmail. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Andy Dedmon Drop-Off Date: 2/14/2022 Due Date: 2/28/2022 0:00:00 Diagnosed Issue: Norton antibirus caused boot loop. *Note - has Webroot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Daniel Williams Drop-Off Date: 2/14/2022 Due Date: 2/28/2022 0:00:00 Diagnosed Issue: Won't power on. Get green lights. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Earl Humphries Drop-Off Date: 2/14/2022 Due Date: 2/28/2022 0:00:00 Diagnosed Issue: Put pictures on hard drive but they disappeared. See what is happening. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ladell Shields Drop-Off Date: 2/15/2022 Due Date: 2/16/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Dennis Messer Drop-Off Date: 2/15/2022 Due Date: 2/16/2022 0:00:00 Diagnosed Issue: Transfer data from old phone to new Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Seth Ortega Drop-Off Date: 2/15/2022 Due Date: 2/16/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Robert Addington Drop-Off Date: 2/16/2022 Due Date: 2/17/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Dennis Goodrich Drop-Off Date: 2/16/2022 Due Date: 2/18/2022 0:00:00 Diagnosed Issue: Wont boot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Chris Costner Drop-Off Date: 2/16/2022 Due Date: 2/17/2022 0:00:00 Diagnosed Issue: Bad lcd Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Joe Brook Drop-Off Date: 2/16/2022 Due Date: 2/17/2022 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Cracked screen, LCD panel fell of device Overall Repair Status: Completed Type of System: Other Notes: Customer: Mel Granger Drop-Off Date: 2/17/2022 Due Date: 2/18/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Mel Granger Drop-Off Date: 2/17/2022 Due Date: 2/18/2022 0:00:00 Diagnosed Issue: Broken Screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Joseph Barber Drop-Off Date: 2/17/2022 Due Date: 3/3/2022 0:00:00 Diagnosed Issue: Physical damage by throwing knife (slash mark near HD side panel) Now wont boot, brings up cmd like prompt. Quote wipe and reload along with ram Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Renee Lynch Drop-Off Date: 2/17/2022 Due Date: 3/3/2022 0:00:00 Diagnosed Issue: Virus removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rafters & Walls Drop-Off Date: 1/31/2022 Due Date: 2/14/2022 0:00:00 Diagnosed Issue: unknown Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Rafters & Walls Drop-Off Date: 1/31/2022 Due Date: 2/14/2022 0:00:00 Diagnosed Issue: unknown Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Trip Boinest Drop-Off Date: 1/31/2022 Due Date: 2/1/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Richard Hart Drop-Off Date: 1/31/2022 Due Date: 2/14/2022 0:00:00 Diagnosed Issue: Upgrade from Windows 7 to Windows 10. Do hardware tests. Do general cleanup Contact customer with hardware upgrade options - ssd, memory. Interested in a backup option. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Terry England Drop-Off Date: 2/1/2022 Due Date: 2/15/2022 0:00:00 Diagnosed Issue: Check and see if bottom can be repaired. Missing screws. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paradise Landscaping Drop-Off Date: 2/1/2022 Due Date: 2/15/2022 0:00:00 Diagnosed Issue: Lingering device from switch over. Need to set up email with correct server settings and make sure google calendars works properly Overall Repair Status: Completed Type of System: Other Notes: Customer: Trip Boinest Drop-Off Date: 2/1/2022 Due Date: 2/2/2022 0:00:00 Diagnosed Issue: Issues with touch when on call Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Archway Drop-Off Date: 2/3/2022 Due Date: 2/4/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Heidi Lauder Drop-Off Date: 2/2/2022 Due Date: 2/16/2022 0:00:00 Diagnosed Issue: Headsest not detected. No sound and no mic. Updated computer 2/1/22. Now has to Ctl+Alt+Dlt to get to logon. Test headse on another computer. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Keith Grier Drop-Off Date: 2/2/2022 Due Date: 2/16/2022 0:00:00 Diagnosed Issue: Screen cracked. Hinge broken. Get quote & call. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Michelle Vinci Drop-Off Date: 2/3/2022 Due Date: 2/4/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Jerry Lowery Drop-Off Date: 1/25/2022 Due Date: 2/8/2022 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brandy Arnold Drop-Off Date: 1/27/2022 Due Date: 1/28/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Bowen Tire Alignment Drop-Off Date: 1/28/2022 Due Date: 2/11/2022 0:00:00 Diagnosed Issue: Powers on with red light blinking Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jay Hamrick Drop-Off Date: 2/3/2022 Due Date: 2/4/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Lori Paterno Drop-Off Date: 2/4/2022 Due Date: 2/5/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: - IMA Drop-Off Date: 1/26/2022 Due Date: 2/9/2022 0:00:00 Diagnosed Issue: Lenovo iDeaPad w/AC Adapter *NOTE: No screws on bottom plate. Chip bottom front corner Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mel Lockhart Drop-Off Date: 1/27/2022 Due Date: 2/10/2022 0:00:00 Diagnosed Issue: PC check screen. Can FNR. Get quote. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rebecca Price Drop-Off Date: 1/28/2022 Due Date: 2/11/2022 0:00:00 Diagnosed Issue: Got hacked. Didn't let them in but, may have been on it. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ben Davies Drop-Off Date: 1/31/2022 Due Date: 2/1/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: James Lomick Drop-Off Date: 1/7/2022 Due Date: 1/21/2022 0:00:00 Diagnosed Issue: Turns on and off. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: James Mickles Drop-Off Date: 1/7/2022 Due Date: 1/21/2022 0:00:00 Diagnosed Issue: Allowed 3rd party remote access to computer. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Darrell Brantley Drop-Off Date: 1/8/2022 Due Date: 1/22/2022 0:00:00 Diagnosed Issue: See if pictures on USB flash are recoverable. If so, copy to external hdd. Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Steve Scism Drop-Off Date: 1/10/2022 Due Date: 1/11/2022 0:00:00 Diagnosed Issue: Customer sts: When he makes phone calls recipients hear static. He does not hear at his end. Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Tashaun Allison Drop-Off Date: 1/10/2022 Due Date: 1/11/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Josh Carter Drop-Off Date: 1/10/2022 Due Date: 1/12/2022 0:00:00 Diagnosed Issue: Cooler replacement & power supply replacement. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Key Largo Food Mart Drop-Off Date: 1/10/2022 Due Date: 1/24/2022 0:00:00 Diagnosed Issue: No display. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Dan Partlowe Drop-Off Date: 1/10/2022 Due Date: 1/24/2022 0:00:00 Diagnosed Issue: Third party accessed computer. Remove any third party software such as Team Viewer, etc. Last access of 3rd party was 1/6/22-ish Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Mary Herzog Drop-Off Date: 1/11/2022 Due Date: 1/25/2022 0:00:00 Diagnosed Issue: Move data from this PC to new one / add Webroot to new one / add Office 365 from her account to new one Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Judy Lowery Drop-Off Date: 1/13/2022 Due Date: 1/14/2022 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Chad Duncan Drop-Off Date: 1/12/2022 Due Date: 1/13/2022 0:00:00 Diagnosed Issue: screen replacement - Return Overall Repair Status: Completed Type of System: iPad Air Notes: Customer: Kaitlyn Moss Drop-Off Date: 1/11/2022 Due Date: 1/12/2022 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Euletta Williams Drop-Off Date: 1/11/2022 Due Date: 1/25/2022 0:00:00 Diagnosed Issue: Laptop fell. Try to repair around power button. May need new keyboard too. *NOTE - Backspace taped to top case. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bonita Whisnant Drop-Off Date: 1/12/2022 Due Date: 1/26/2022 0:00:00 Diagnosed Issue: Check laptop. Plugged earphones int USB port. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nancy Hunt-Ross Drop-Off Date: 1/14/2022 Due Date: 1/28/2022 0:00:00 Diagnosed Issue: Gets popups and possibly let someone on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Stephen Price Drop-Off Date: 1/18/2022 Due Date: 1/19/2022 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Robbie White Drop-Off Date: 1/18/2022 Due Date: 1/19/2022 0:00:00 Diagnosed Issue: Broken Screen Overall Repair Status: Completed Type of System: Other Notes: Customer: Jarred Ross Drop-Off Date: 1/18/2022 Due Date: 2/1/2022 0:00:00 Diagnosed Issue: Wont charge Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Donald Bingham Drop-Off Date: 1/19/2022 Due Date: 1/20/2022 0:00:00 Diagnosed Issue: Screen is not functioning correctly. Only half is displaying. Customer is aware and accepted the risk of the screen possibly breaking Overall Repair Status: Completed Type of System: Other Notes: Customer: Rafters Walls Drop-Off Date: 1/20/2022 Due Date: 1/21/2022 0:00:00 Diagnosed Issue: Temporarly replace screen to retrieve contacts Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Tyrone Nicholas Drop-Off Date: 1/20/2022 Due Date: 1/21/2022 0:00:00 Diagnosed Issue: Replace front glass and order rear for replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Tyrone Nicholas Drop-Off Date: 2/7/2022 Due Date: 2/8/2022 0:00:00 Diagnosed Issue: Back replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Maco Inc Drop-Off Date: 1/18/2022 Due Date: 2/1/2022 0:00:00 Diagnosed Issue: Copy data to a usb flash drive. Take an extra flas drive when returning. Overall Repair Status: Completed Type of System: Other Notes: Customer: Texsource GA Drop-Off Date: 1/20/2022 Due Date: 1/24/2022 0:00:00 Diagnosed Issue: Won't boot Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Robbie White Drop-Off Date: 1/21/2022 Due Date: 1/22/2022 0:00:00 Diagnosed Issue: Put new back on and fix issue with 5G Overall Repair Status: Completed Type of System: Other Notes: Customer: Tiondre Robertson Drop-Off Date: 1/22/2022 Due Date: 1/23/2022 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Jim Brewer Drop-Off Date: 1/22/2022 Due Date: 2/5/2022 0:00:00 Diagnosed Issue: Let 3rd party into computer, clean if possible. Make Chrome Default browser and try to get rid of or disable Edge. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tom Unites Drop-Off Date: 1/22/2022 Due Date: 2/5/2022 0:00:00 Diagnosed Issue: Will not boot, had the chance to recover but is now bluescrening. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Trip Boinest Drop-Off Date: 1/22/2022 Due Date: 2/5/2022 0:00:00 Diagnosed Issue: Running slow, weired tasks running. ML Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Julianna Mora Drop-Off Date: 1/25/2022 Due Date: 1/26/2022 0:00:00 Diagnosed Issue: Bad LCD Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Ashley Bailey Drop-Off Date: 1/25/2022 Due Date: 1/26/2022 0:00:00 Diagnosed Issue: Screen, battery & tempered glass replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Lindsey Merck Drop-Off Date: 1/25/2022 Due Date: 1/26/2022 0:00:00 Diagnosed Issue: Screen replacement + temp glass Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Saad Mohammed Drop-Off Date: 1/25/2022 Due Date: 2/7/2022 0:00:00 Diagnosed Issue: Frozen. WIll not do anything. Called with issue of install Windows 10 and will revert. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brenda Ford Drop-Off Date: 1/24/2022 Due Date: 2/7/2022 0:00:00 Diagnosed Issue: Pricing and info on multiple seats for one product - Microsoft Home and Student Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Henry Moorhead Drop-Off Date: 1/24/2022 Due Date: 2/7/2022 0:00:00 Diagnosed Issue: Wireless goes out randomly. Check adapter. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Abby Avery Drop-Off Date: 1/24/2022 Due Date: 2/7/2022 0:00:00 Diagnosed Issue: Infinite looping after GPU update Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Barry Latham Drop-Off Date: 1/25/2022 Due Date: 1/27/2022 0:00:00 Diagnosed Issue: Computer was running sluggish. Did update. Now even slower. Won't boot to Windows. SSD was installed 5/2021 Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Clyde Holland Drop-Off Date: 1/25/2022 Due Date: 2/8/2022 0:00:00 Diagnosed Issue: Can' get on Internet Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nick Norris Drop-Off Date: 1/25/2022 Due Date: 1/26/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Oren Wyatt Drop-Off Date: 1/25/2022 Due Date: 1/27/2022 0:00:00 Diagnosed Issue: Email - Outlook. Has to hit Send/Receive to get email to populate. Getting an error message when attempting to send outbound email to new recipients. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lance Petty Drop-Off Date: 12/30/2021 Due Date: 1/13/2022 0:00:00 Diagnosed Issue: Move data from HP AIO to HP AIO in box. Office and Webroot. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Cadaria Burden Drop-Off Date: 1/3/2022 Due Date: 1/17/2022 0:00:00 Diagnosed Issue: Will not boot. Short beep pause long beep, repeat. Diag Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ayonna Washington Drop-Off Date: 1/3/2022 Due Date: 1/4/2022 0:00:00 Diagnosed Issue: screen replacement + tempered Glass Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Paige Richard Drop-Off Date: 1/4/2022 Due Date: 1/5/2022 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Vincent Tharpe Drop-Off Date: 1/3/2022 Due Date: 1/17/2022 0:00:00 Diagnosed Issue: Set up new email in gmail. Had a Bellsouth. Quit working. Can't get bellsouth to reset. Prob acct is gone. Has spectrum internet so try to get some form of [email protected] Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Darrel Brantley Drop-Off Date: 1/4/2022 Due Date: 1/18/2022 0:00:00 Diagnosed Issue: Move data from seagate to sabrant Overall Repair Status: Completed Type of System: Other Notes: Customer: Jane Lauras Home Drop-Off Date: 1/4/2022 Due Date: 1/5/2022 0:00:00 Diagnosed Issue: Cracked and add temp glass Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Jordan Kale Drop-Off Date: 1/4/2022 Due Date: 1/18/2022 0:00:00 Diagnosed Issue: CPU overheating, DIag and call with estimate GPU good was in another computer and moved to this one Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Maco Drop-Off Date: 1/5/2022 Due Date: 1/19/2022 0:00:00 Diagnosed Issue: SQL Server inaccessible Overall Repair Status: Completed Type of System: Server Notes: Customer: Sean Young Drop-Off Date: 1/5/2022 Due Date: 1/6/2022 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Anodize Upstate Drop-Off Date: 1/5/2022 Due Date: 1/7/2022 0:00:00 Diagnosed Issue: Will not power on. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jessie Hamrick Drop-Off Date: 1/5/2022 Due Date: 1/6/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 5 Notes: Customer: Keshara Thronwell Drop-Off Date: 1/6/2022 Due Date: 1/7/2022 0:00:00 Diagnosed Issue: Screen and battery replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Kanako Ittle Drop-Off Date: 1/6/2022 Due Date: 1/7/2022 0:00:00 Diagnosed Issue: Screen replacement + temp glass Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Darin Davis Drop-Off Date: 1/6/2022 Due Date: 1/7/2022 0:00:00 Diagnosed Issue: Cracked screen and LCD. Battery acts up also. Call with quote Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Jacob Mertz Drop-Off Date: 1/6/2022 Due Date: 1/20/2022 0:00:00 Diagnosed Issue: Powers on but no display, computer is brand new. LR Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dennis Jones Drop-Off Date: 1/7/2022 Due Date: 1/8/2022 0:00:00 Diagnosed Issue: Replace broken screen and add tempered glass. DL Overall Repair Status: Completed Type of System: iPhone XS Notes: Customer: Ileana Espinosa Drop-Off Date: 1/7/2022 Due Date: 1/8/2022 0:00:00 Diagnosed Issue: No display Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Cam Bumgarner Drop-Off Date: 1/8/2022 Due Date: 1/9/2022 0:00:00 Diagnosed Issue: Screen replacement *NOTE - Frame is bent in the bottom left corner Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Hsandon Hughey Drop-Off Date: 1/7/2022 Due Date: 1/21/2022 0:00:00 Diagnosed Issue: Cracked and broken connectors for back panel Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ronni Bristol Drop-Off Date: 12/16/2021 Due Date: 12/17/2021 0:00:00 Diagnosed Issue: Cracked and wont turn on after drop Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Wanda Saine Drop-Off Date: 12/17/2021 Due Date: 12/21/2021 0:00:00 Diagnosed Issue: Hard drive failure Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Kenneth Falls Drop-Off Date: 12/17/2021 Due Date: 12/18/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Paulet Towery Drop-Off Date: 12/17/2021 Due Date: 12/18/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Chris marino Drop-Off Date: 12/16/2021 Due Date: 12/30/2021 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Philly Miller Drop-Off Date: 12/17/2021 Due Date: 12/18/2021 0:00:00 Diagnosed Issue: Replace broken screen and install temp glass. DL Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Dwight Maltby Drop-Off Date: 12/17/2021 Due Date: 12/31/2021 0:00:00 Diagnosed Issue: Issue with screen tearing Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Scott Hilgenfeldt Drop-Off Date: 12/18/2021 Due Date: 12/19/2021 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 6 Notes: Customer: Charles Weaver Drop-Off Date: 12/17/2021 Due Date: 12/31/2021 0:00:00 Diagnosed Issue: Screen and digitizer are cracked. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Sfakianos Drop-Off Date: 12/17/2021 Due Date: 12/31/2021 0:00:00 Diagnosed Issue: Ran updates, now laptop is very slow. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Boggs Farm Center Drop-Off Date: 12/20/2021 Due Date: 1/3/2022 0:00:00 Diagnosed Issue: Copy data from old HD to new Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Wayne Langlay Drop-Off Date: 12/21/2021 Due Date: 12/22/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Bobby Sing Drop-Off Date: 12/20/2021 Due Date: 12/21/2021 0:00:00 Diagnosed Issue: Cuts off randomly. May be update issue. Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Mike Summitt Drop-Off Date: 12/21/2021 Due Date: 1/4/2022 0:00:00 Diagnosed Issue: Remove Bios password and Windows password. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bethany Summey Drop-Off Date: 12/22/2021 Due Date: 12/23/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Adafa El Drop-Off Date: 12/22/2021 Due Date: 12/23/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Susan Hamm Drop-Off Date: 12/23/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: Battery replacement and ear piece speaker check Overall Repair Status: Completed Type of System: iPhone 6 plus Notes: Customer: Oscar Miller Drop-Off Date: 12/23/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: Replace proken screen add temp glass. DL Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Oscar Miller Drop-Off Date: 12/23/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Shawn Soltis Drop-Off Date: 12/23/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Jim Tesseneer Drop-Off Date: 12/22/2021 Due Date: 1/5/2022 0:00:00 Diagnosed Issue: Won't power on. Also, check clock to make bios sync to Windows. Alson, won't charge. Call with quote. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pam Horne Drop-Off Date: 12/23/2021 Due Date: 1/6/2022 0:00:00 Diagnosed Issue: Run HW Can Clean Up or FNR, SAVE DATA. Install Webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sadarius Byers Drop-Off Date: 12/23/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Bethany summey Drop-Off Date: 12/23/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: screen is black started with lines on screen to no touch to blacking out Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Monty Neal Drop-Off Date: 12/23/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: Move data from iphone to android Overall Repair Status: Completed Type of System: Other Notes: Customer: Heather Gibson Drop-Off Date: 12/24/2021 Due Date: 12/25/2021 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Eric Woodard Drop-Off Date: 12/24/2021 Due Date: 12/25/2021 0:00:00 Diagnosed Issue: Crakced screen and broken back Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Lindsay Davis Drop-Off Date: 12/28/2021 Due Date: 1/11/2022 0:00:00 Diagnosed Issue: Wants repaired or data from HDD. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joe Peeler Drop-Off Date: 12/28/2021 Due Date: 1/11/2022 0:00:00 Diagnosed Issue: Customer presented snapshot of error message - Network driver issue. Reinstall if possible. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Burn Drop-Off Date: 12/28/2021 Due Date: 1/11/2022 0:00:00 Diagnosed Issue: Ram upgrade and SSD issue turning on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Quintin Cash Drop-Off Date: 12/28/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: Screen replacment Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Dione Chambers Drop-Off Date: 12/28/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: Reset icloud and ipad Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Jeb Bridges Drop-Off Date: 12/30/2021 Due Date: 12/31/2021 0:00:00 Diagnosed Issue: Replace charging port Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Denisha Crank Drop-Off Date: 12/30/2021 Due Date: 12/31/2021 0:00:00 Diagnosed Issue: Wont charge or turn on Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Denisha Crank Drop-Off Date: 12/30/2021 Due Date: 12/31/2021 0:00:00 Diagnosed Issue: Water damage Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Oscar Miller Drop-Off Date: 12/30/2021 Due Date: 1/13/2022 0:00:00 Diagnosed Issue: Liquid damage on motherboard Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Oscar Miller Drop-Off Date: 12/30/2021 Due Date: 1/13/2022 0:00:00 Diagnosed Issue: Laptop Jack repair and general checkup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sean Gantt Drop-Off Date: 12/30/2021 Due Date: 1/13/2022 0:00:00 Diagnosed Issue: FNR and potential upgrade. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bobby Ledford Drop-Off Date: 12/30/2021 Due Date: 1/13/2022 0:00:00 Diagnosed Issue: New Lenovo AIO - Customer tried to setup, ran into trouble and contacted "Microsoft". Third party started deleting items customer did not want deleted. FNR AIO Move data from CCI desktop to AIO. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Bobby Ledford Drop-Off Date: 12/30/2021 Due Date: 1/13/2022 0:00:00 Diagnosed Issue: Computer was here for repair (Inv 128470). Still having power issuses. See if repairs can be made so it can be used as spare. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Malia Pyron Drop-Off Date: 12/13/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Screen replacement add temp glass. DL Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jackson Hewitt Tax Drop-Off Date: 12/13/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Eli Wesson Drop-Off Date: 12/13/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Reset iphone Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: David Lee Drop-Off Date: 12/13/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Audrey Newman Drop-Off Date: 12/10/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: HW scan FNR no data, win 10 if possible Check whats on cd, clean off USB Does not want battery Check for webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Judy Cook Drop-Off Date: 12/14/2021 Due Date: 12/28/2021 0:00:00 Diagnosed Issue: Turns on but will not boot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: JB Pharr Drop-Off Date: 12/14/2021 Due Date: 12/15/2021 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Robin Hamrick Drop-Off Date: 12/14/2021 Due Date: 12/28/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ethan Gilreath Drop-Off Date: 12/15/2021 Due Date: 12/16/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Kendra Padrigo Drop-Off Date: 12/15/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: Copy data Overall Repair Status: Completed Type of System: Other Notes: Customer: BD Lee Elementary Drop-Off Date: 12/17/2021 Due Date: 12/18/2021 0:00:00 Diagnosed Issue: Charging port replacement Overall Repair Status: Completed Type of System: iPad 4 Notes: Customer: Zachary Mayes Drop-Off Date: 12/15/2021 Due Date: 12/16/2021 0:00:00 Diagnosed Issue: Screen turned black and wont do anything Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Martha Cline Drop-Off Date: 12/15/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: Copy data from usb to other usbs Overall Repair Status: Completed Type of System: Other Notes: Customer: James Gibson Drop-Off Date: 12/13/2021 Due Date: 12/27/2021 0:00:00 Diagnosed Issue: Tea spilled, repair or retrieve data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ardell Jerald Drop-Off Date: 12/15/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: Password reset Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Pleasant Ridge Church Drop-Off Date: 12/15/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: OS get stuck while loading Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Gram Jones Drop-Off Date: 12/15/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: Was overheating then customer physically cleaned PC and now wont turn on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ellysia Burres Drop-Off Date: 12/15/2021 Due Date: 12/29/2021 0:00:00 Diagnosed Issue: Touch screen isnt working Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Doug Corson Drop-Off Date: 12/16/2021 Due Date: 12/17/2021 0:00:00 Diagnosed Issue: Rear camera stop working Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Levi Smith Drop-Off Date: 12/16/2021 Due Date: 12/30/2021 0:00:00 Diagnosed Issue: Copy over old laptop data to new Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Maco Drop-Off Date: 12/1/2021 Due Date: 12/15/2021 0:00:00 Diagnosed Issue: SSD upgrade and setup old email Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Madison Earls Drop-Off Date: 12/1/2021 Due Date: 12/2/2021 0:00:00 Diagnosed Issue: Wont charge Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Tasheka Odem Drop-Off Date: 12/1/2021 Due Date: 12/2/2021 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Doug Corson Drop-Off Date: 12/2/2021 Due Date: 12/3/2021 0:00:00 Diagnosed Issue: Phone was repaired 11/16/2021 Replaced screen and charging port. Microphone not working and rear facing camera not working. Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Chad Duncan Drop-Off Date: 12/2/2021 Due Date: 12/3/2021 0:00:00 Diagnosed Issue: Screen replacment. LR Overall Repair Status: Completed Type of System: iPad Mini Notes: Customer: Brooklyn Tretter Drop-Off Date: 12/2/2021 Due Date: 12/3/2021 0:00:00 Diagnosed Issue: Screen replacement. DL Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Brian Epley Drop-Off Date: 12/2/2021 Due Date: 12/16/2021 0:00:00 Diagnosed Issue: Weird browsing history at Feb 1st 2021 and hangout entries. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Diana Piercy Drop-Off Date: 12/2/2021 Due Date: 12/3/2021 0:00:00 Diagnosed Issue: Turns off when playing games Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Karen (Brian) Theis Drop-Off Date: 12/3/2021 Due Date: 12/4/2021 0:00:00 Diagnosed Issue: Battery & Screen prot Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Pat Jobe Drop-Off Date: 12/2/2021 Due Date: 12/16/2021 0:00:00 Diagnosed Issue: Spilled water on mouse pad. E&G keys stick on keyboard. Mouse acts up. Clean up Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Janet Finley Drop-Off Date: 12/2/2021 Due Date: 12/16/2021 0:00:00 Diagnosed Issue: SSD, Memory upgrade. Install Webroot. Every website out of date. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jason Padgett Drop-Off Date: 12/2/2021 Due Date: 12/16/2021 0:00:00 Diagnosed Issue: Keyboard not typing. Cannot type in pin. *Note: date/time is incorrect on lock screen. - LR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kendell Robinson Drop-Off Date: 12/3/2021 Due Date: 12/17/2021 0:00:00 Diagnosed Issue: Install Windows 10 Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Beth Stillwell Drop-Off Date: 12/3/2021 Due Date: 12/17/2021 0:00:00 Diagnosed Issue: Turns on the cuts off. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Elijah Biggerstaff Drop-Off Date: 12/6/2021 Due Date: 12/7/2021 0:00:00 Diagnosed Issue: charging port/back replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Elijah Biggerstaff Drop-Off Date: 12/6/2021 Due Date: 12/7/2021 0:00:00 Diagnosed Issue: screen and tempered glass replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Rick Newton Drop-Off Date: 12/6/2021 Due Date: 12/20/2021 0:00:00 Diagnosed Issue: password Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Dayy Hawkins Drop-Off Date: 12/6/2021 Due Date: 12/20/2021 0:00:00 Diagnosed Issue: Transfer data from laptop to AIO Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Chris Draughon Drop-Off Date: 12/7/2021 Due Date: 12/21/2021 0:00:00 Diagnosed Issue: Dropped and nothing is showing. Previously had screen replaced Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brent Baity Drop-Off Date: 12/7/2021 Due Date: 12/8/2021 0:00:00 Diagnosed Issue: Wants pictures and is diabled Overall Repair Status: Completed Type of System: iPad Mini Notes: Customer: Cathy Pearson Drop-Off Date: 12/7/2021 Due Date: 12/21/2021 0:00:00 Diagnosed Issue: Diag and check for malware Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rafter and Wall Drop-Off Date: 12/3/2021 Due Date: 12/17/2021 0:00:00 Diagnosed Issue: Install office 365 and make new label Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rafter and Walls Drop-Off Date: 12/3/2021 Due Date: 12/17/2021 0:00:00 Diagnosed Issue: Install office 365 Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Pamela Fuller Drop-Off Date: 11/30/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Will not boot might be hdd Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jacquelie Lowrance Drop-Off Date: 12/7/2021 Due Date: 12/8/2021 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Pat Hamrick Drop-Off Date: 12/7/2021 Due Date: 12/8/2021 0:00:00 Diagnosed Issue: screen protector replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Janet Postell Drop-Off Date: 12/7/2021 Due Date: 12/8/2021 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Janet Postell Drop-Off Date: 12/7/2021 Due Date: 12/8/2021 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Tyrese Byrd Drop-Off Date: 12/8/2021 Due Date: 12/9/2021 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Jim Morris Drop-Off Date: 12/8/2021 Due Date: 12/22/2021 0:00:00 Diagnosed Issue: Was in here a couple of months ago (Ticket # 15978) customer stated that a fan was replaced but looking over the notes from the previous ticket, that was not the case, it was just cleaned out.. Still cutting off randomly. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Guulilherme Silva Drop-Off Date: 12/8/2021 Due Date: 12/9/2021 0:00:00 Diagnosed Issue: Battery Replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Georgia Ray Drop-Off Date: 12/8/2021 Due Date: 12/22/2021 0:00:00 Diagnosed Issue: Popups. Potential scammer. Using Avast. Spam email. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bryson Webber Drop-Off Date: 12/9/2021 Due Date: 12/10/2021 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Bobby Necessary Drop-Off Date: 12/9/2021 Due Date: 12/10/2021 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Dominick Cline Drop-Off Date: 12/10/2021 Due Date: 12/11/2021 0:00:00 Diagnosed Issue: Screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jorge Morales Drop-Off Date: 12/10/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: Wont turn on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cody Watson Drop-Off Date: 12/10/2021 Due Date: 12/11/2021 0:00:00 Diagnosed Issue: Dirt in earpiece speaker Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Tracy Oconner Drop-Off Date: 12/10/2021 Due Date: 12/24/2021 0:00:00 Diagnosed Issue: Move pictures to USB Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Anne Finneagan Drop-Off Date: 12/8/2021 Due Date: 12/22/2021 0:00:00 Diagnosed Issue: Load adobe Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Sandra Bonner Drop-Off Date: 12/6/2021 Due Date: 12/7/2021 0:00:00 Diagnosed Issue: Samsung A11 Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Dominic Cline Drop-Off Date: 11/24/2024 Due Date: 12/8/2024 0:00:00 Diagnosed Issue: Turns off when coming on. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Charlie Wall Drop-Off Date: 11/26/2021 Due Date: 11/27/2021 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Tiondre Robertson Drop-Off Date: 11/26/2021 Due Date: 11/27/2021 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Ted Burr Drop-Off Date: 11/30/2021 Due Date: 12/1/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: Other Notes: Customer: David Turk Drop-Off Date: 11/26/2021 Due Date: 12/10/2021 0:00:00 Diagnosed Issue: Transfer data from Moto to iPhone Overall Repair Status: Completed Type of System: Other Notes: Customer: Kelli Webber Drop-Off Date: 11/26/2021 Due Date: 11/27/2021 0:00:00 Diagnosed Issue: screen replacement & tempered glass Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Phil Combs Drop-Off Date: 11/26/2021 Due Date: 11/27/2021 0:00:00 Diagnosed Issue: Battery to cold to charge Overall Repair Status: Completed Type of System: Other Notes: Customer: Paradise Landscaping Drop-Off Date: 11/26/2021 Due Date: 12/10/2021 0:00:00 Diagnosed Issue: Keyboard not working properly. Customer wants to try factory reset before sending back. DL Overall Repair Status: Completed Type of System: Other Notes: Customer: Jesus Loaces Drop-Off Date: 11/27/2021 Due Date: 11/28/2021 0:00:00 Diagnosed Issue: Screen replacement. DL Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Sierra Bowen Drop-Off Date: 11/29/2021 Due Date: 11/30/2021 0:00:00 Diagnosed Issue: Cracked Screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Roger Hartgrive Drop-Off Date: 11/29/2021 Due Date: 11/30/2021 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Randy Thurman Drop-Off Date: 11/29/2021 Due Date: 11/30/2021 0:00:00 Diagnosed Issue: Battery replacement, wont charge Overall Repair Status: Completed Type of System: iPhone 6 Notes: Customer: Janet Shytle Drop-Off Date: 11/30/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Wont boot to windows, comes up to screen to enter bitlocker Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Janet Shytle Drop-Off Date: 11/26/2021 Due Date: 12/10/2021 0:00:00 Diagnosed Issue: Wont boot call for bitlocker code Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Clint Mooney Drop-Off Date: 11/30/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Keyboard not working, water damage Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Chris Earney Drop-Off Date: 11/30/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Won't boot. Repairing. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Annette Whitworth Drop-Off Date: 11/30/2021 Due Date: 12/1/2021 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Ethan Giorath Drop-Off Date: 11/30/2021 Due Date: 12/1/2021 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Terry England Drop-Off Date: 11/30/2021 Due Date: 12/14/2021 0:00:00 Diagnosed Issue: Running slow and facebook wont come up Overall Repair Status: Completed Type of System: Laptop Notes: Customer: James Mcneely Drop-Off Date: 12/1/2021 Due Date: 12/2/2021 0:00:00 Diagnosed Issue: Locked to icloud account Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Curtiss Wright Drop-Off Date: 11/14/2023 Due Date: 11/16/2023 0:00:00 Diagnosed Issue: Wont boot Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: Rodney bristol Drop-Off Date: 11/3/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: hinge Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Danielle Tate Drop-Off Date: 11/3/2023 Due Date: 11/17/2023 0:00:00 Diagnosed Issue: screen Overall Repair Status: Workbench Type of System: MacBook Notes: Customer: Kristen Lee Drop-Off Date: 11/6/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Leslie Webb Chemical & Paper Drop-Off Date: 11/7/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: Display not working - new PC under warranty Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rebecca Ewing Drop-Off Date: 11/6/2023 Due Date: 11/20/2023 0:00:00 Diagnosed Issue: Virus cleanup. Add SentinelOne Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Renee Richard Drop-Off Date: 11/6/2023 Due Date: 11/20/2023 0:00:00 Diagnosed Issue: Will not power on. Overall Repair Status: In Line Type of System: All-In-One Notes: Customer: Christine Collins Drop-Off Date: 11/7/2023 Due Date: 11/21/2023 0:00:00 Diagnosed Issue: Microphone plays through speakers. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Johnny Whitehead Drop-Off Date: 11/8/2023 Due Date: 11/22/2023 0:00:00 Diagnosed Issue: Virus cleanup. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: John Leach Drop-Off Date: 11/9/2023 Due Date: 11/23/2023 0:00:00 Diagnosed Issue: Touchpad doesn't work. Sound doesn't work. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Carolina Textile Sales Drop-Off Date: 11/10/2023 Due Date: 11/24/2023 0:00:00 Diagnosed Issue: Desktop doesn’t power on Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Macie Clary Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: screen is blank - changed screen 8/22/23 Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Kayleah Buffaloe Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: Login screen or something - repaired it a few months ago Overall Repair Status: In Line Type of System: iPad7 Notes: Customer: Charles Wray Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: tempered glass Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Jamie Bowman Drop-Off Date: 11/10/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: screen replacment & tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Carolyn Jackson Drop-Off Date: 11/10/2023 Due Date: 11/24/2023 0:00:00 Diagnosed Issue: Customer inadvertently moved .pst file to another location. Now gets an error message when accessing Outlook Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Kris Dedmon Drop-Off Date: 11/13/2023 Due Date: 11/27/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Dennis McCracken Drop-Off Date: 11/10/2023 Due Date: 11/24/2023 0:00:00 Diagnosed Issue: Outlook error. Check AV subscription (CCI-Webroot)) Check hw specs and make upgrade recommendations if necessary. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Jessica Bridges Drop-Off Date: 11/11/2023 Due Date: 11/25/2023 0:00:00 Diagnosed Issue: Bad mobo. Quoted repair last year, needs to be requoted. Also wants 2TB ssd. See what size ssd is compatible. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Webb Cabiness Drop-Off Date: 11/13/2023 Due Date: 11/27/2023 0:00:00 Diagnosed Issue: Copy dvd Overall Repair Status: Completed Type of System: Other Notes: Customer: Wendy Shull Drop-Off Date: 11/13/2023 Due Date: 11/14/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Workbench Type of System: iPad8 Notes: Customer: Kwabena Boakye Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Needs MS Edge put back on it Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Jay Hamrick Drop-Off Date: 10/16/2023 Due Date: 10/17/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Sheila Gammons Drop-Off Date: 10/16/2023 Due Date: 10/17/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: James Swink Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Locking and rebooting. Was doing update. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Safety Quality Traffic Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Retrieve photos. Do not fix screen. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Kayla Vanhoy Drop-Off Date: 10/17/2023 Due Date: 10/31/2023 0:00:00 Diagnosed Issue: Swap chassis. Install cooler and GPU Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Alexis Marshall Drop-Off Date: 10/17/2023 Due Date: 10/31/2023 0:00:00 Diagnosed Issue: No display after closing & reopening. Caps lock light comes on (green) but no display. Makes noise sometimes. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Brenda Porter Drop-Off Date: 10/17/2023 Due Date: 10/31/2023 0:00:00 Diagnosed Issue: Clean. Has virus. Install SentinelOne. Check for MSO. Thinks she has M365 and may need to pay subscription. Can FNR if necessary. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Katie White Drop-Off Date: 10/19/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Horace Jefferies Drop-Off Date: 10/20/2023 Due Date: 10/24/2023 0:00:00 Diagnosed Issue: Remove password. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: James Winn Drop-Off Date: 10/23/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Clone to 1TB Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Alison Carswell Drop-Off Date: 10/24/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Amy Avila Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Install office Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lola Mccarrol Drop-Off Date: 10/24/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Dennis Messer Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lydia Sherman Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Scan Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Roosevelt Harris Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Fan error Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Richard Sykes Drop-Off Date: 10/24/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Felipe Alicea Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Screen doesn’t work Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: WOHS Drop-Off Date: 10/24/2023 Due Date: 11/7/2023 0:00:00 Diagnosed Issue: Wont boot Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Omar Dorsey Drop-Off Date: 10/25/2023 Due Date: 10/26/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Tab Maco Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: cracked screen Overall Repair Status: On Hold Type of System: Other Notes: Customer: Walter Humple Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: added admin password on it - tried to restore now cant get into it - was working Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Walter Humple Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: Bought at thrift store cant get passed password Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Raynasia Hughes Drop-Off Date: 10/27/2023 Due Date: 10/28/2023 0:00:00 Diagnosed Issue: Tech Notes: Replaced screen Passed all test -ml Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: John Kuhfahl Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: breanna Littlejohn Drop-Off Date: 10/28/2023 Due Date: 11/11/2023 0:00:00 Diagnosed Issue: scrreen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rick Wiggins Drop-Off Date: 10/26/2023 Due Date: 11/9/2023 0:00:00 Diagnosed Issue: fan error Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Hank Hankins Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: Virus cleanup. Add SentinelOne. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Samantha Owen Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: Won't' display. Does power on. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Cassandra Smith Drop-Off Date: 10/27/2023 Due Date: 11/10/2023 0:00:00 Diagnosed Issue: Keyboard topcase broken Overall Repair Status: In Line Type of System: Laptop Notes: Customer: David McIntryre Drop-Off Date: 10/30/2023 Due Date: 11/13/2023 0:00:00 Diagnosed Issue: Replace DC Jack Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Paving Delaware Valley Drop-Off Date: 10/30/2023 Due Date: 11/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Leonard Mcswain Drop-Off Date: 10/31/2023 Due Date: 11/1/2023 0:00:00 Diagnosed Issue: Copy data Overall Repair Status: Completed Type of System: Other Notes: Customer: Trequan Brexton Drop-Off Date: 11/2/2023 Due Date: 11/3/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Portai Daven Port Drop-Off Date: 11/2/2023 Due Date: 11/3/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Hewitt Jackson Drop-Off Date: 10/30/2023 Due Date: 10/31/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Samsung Tab Overall Repair Status: On Hold Type of System: Other Notes: Customer: Nathan Inge Drop-Off Date: 11/1/2023 Due Date: 11/15/2023 0:00:00 Diagnosed Issue: Issue charging. Can't check charger, customer did not bring. Overall Repair Status: Workbench Type of System: MacBook Notes: Customer: Ed Steibel Drop-Off Date: 11/3/2023 Due Date: 11/17/2023 0:00:00 Diagnosed Issue: Screw rattling in case. Slow. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Jim Dupree Drop-Off Date: 11/3/2023 Due Date: 11/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Daniel Turner Drop-Off Date: 10/12/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Karsen Bradshaw Drop-Off Date: 10/12/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: CVET Drop-Off Date: 10/13/2023 Due Date: 10/17/2023 0:00:00 Diagnosed Issue: Bluescreen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paula Williams Drop-Off Date: 10/13/2023 Due Date: 10/27/2023 0:00:00 Diagnosed Issue: Remove password. Recover data and upgrade if recommended. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Daren Holiday Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: check to see if we can pull anything off it Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Quality Traffic Saftey Drop-Off Date: 10/16/2023 Due Date: 10/30/2023 0:00:00 Diagnosed Issue: Swap screens if possible Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Wayne Bennett Drop-Off Date: 10/6/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: Customer loaned laptop and came back with broken hinge/bottom plate. Quote repair. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Ben Homesley Drop-Off Date: 10/6/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: General check up. AVG complaining about broken registry. Wants us to look for resolution. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lindsey Albrecht Drop-Off Date: 10/9/2023 Due Date: 10/23/2023 0:00:00 Diagnosed Issue: Disag. Customer thinks it was hit by lightning. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michael Schoenholz Drop-Off Date: 10/9/2023 Due Date: 10/23/2023 0:00:00 Diagnosed Issue: Diag and remove GC greeting. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kenya Sloan Drop-Off Date: 10/9/2023 Due Date: 10/23/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Curtiss Wright Drop-Off Date: 10/9/2023 Due Date: 10/11/2023 0:00:00 Diagnosed Issue: No power Overall Repair Status: Completed Type of System: Desktop Notes: Customer: KJ Hopper Drop-Off Date: 10/9/2023 Due Date: 10/10/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: KJ Hopper Drop-Off Date: 10/12/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: Charging port and reset Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Angela Nixon Drop-Off Date: 10/12/2023 Due Date: 10/26/2023 0:00:00 Diagnosed Issue: cracked screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amber Beaver Drop-Off Date: 10/10/2023 Due Date: 10/24/2023 0:00:00 Diagnosed Issue: FNR no Data Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Heather MacDonald Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Password removal Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Charles Bridges Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Power button is not working. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Heather MacDonald Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: data Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Heather MacDonald Drop-Off Date: 10/11/2023 Due Date: 10/25/2023 0:00:00 Diagnosed Issue: Need pictures Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Tina Hamilton Drop-Off Date: 9/21/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: No power -save data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Keith Rollins Drop-Off Date: 9/21/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Kasie Jordan Drop-Off Date: 9/21/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Screen is not working from the bottom Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Tianna Jumper Drop-Off Date: 9/21/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jose Ruano Drop-Off Date: 9/21/2023 Due Date: 9/25/2023 0:00:00 Diagnosed Issue: No video Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tyrone Jones Drop-Off Date: 9/21/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Ray Surratt Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: no power-not turning on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kiesha Smith Drop-Off Date: 9/22/2023 Due Date: 9/23/2023 0:00:00 Diagnosed Issue: Screen Replacemnet-customer brought in own screen, temper glass, and case Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Justin London Drop-Off Date: 9/22/2023 Due Date: 9/23/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Paradise Landscaping Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Clone to SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Mark Breen Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Issue booting Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Paradise Landscaping Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Clone to SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brandy Ussery Drop-Off Date: 9/23/2023 Due Date: 10/7/2023 0:00:00 Diagnosed Issue: No power Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jessica Craft Drop-Off Date: 9/23/2023 Due Date: 9/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Suites Woodspring Drop-Off Date: 9/23/2023 Due Date: 10/7/2023 0:00:00 Diagnosed Issue: Beep codes + error message. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Patricia Steele Drop-Off Date: 9/23/2023 Due Date: 9/24/2023 0:00:00 Diagnosed Issue: Won't charge-battery replacement Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Paul Williams Drop-Off Date: 9/25/2023 Due Date: 10/9/2023 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paula Williams Drop-Off Date: 9/25/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Attempted password removal Overall Repair Status: Completed Type of System: Other Notes: Customer: Benard Kelly Drop-Off Date: 9/27/2023 Due Date: 10/11/2023 0:00:00 Diagnosed Issue: Can't log in to user account-cust wants data saved Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Fred Guerrero Drop-Off Date: 9/22/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Getting message to revert to previous install. Do diag. Customer ok'd repairs under $150. No data needed. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nancy Porter Drop-Off Date: 9/28/2023 Due Date: 9/29/2023 0:00:00 Diagnosed Issue: Cracked screen & bent frame Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Deedra Dimsdale Drop-Off Date: 9/28/2023 Due Date: 10/12/2023 0:00:00 Diagnosed Issue: Cannot access Internet. Message: Not connected to any network. Computer was moved from Standridge office to Deedra's house. - LR Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Phil Combs Drop-Off Date: 9/28/2023 Due Date: 9/29/2023 0:00:00 Diagnosed Issue: Not charging Overall Repair Status: Completed Type of System: Other Notes: Customer: Ruby Mckinney Drop-Off Date: 9/29/2023 Due Date: 10/13/2023 0:00:00 Diagnosed Issue: Cmos and boot error Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kenneth Falls Drop-Off Date: 9/28/2023 Due Date: 9/29/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Mackenzie Helsabeck Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: get parts needed and pricing for hinge repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Juanita Peterson Drop-Off Date: 10/2/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Setup new iPad Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Barry Uhlich Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: Amazon account being hacked-pc needs to be scrubbed Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Barry Uhlich Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: Amazon account being hacked-needs laptop scrubbed Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pat Steele Drop-Off Date: 9/29/2023 Due Date: 9/30/2023 0:00:00 Diagnosed Issue: Resetting on its own. Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Wayne Wray Drop-Off Date: 10/4/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: cracked - battery dead - add temp glass Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Renata Hopper Drop-Off Date: 10/4/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Cynthia Rexrode Drop-Off Date: 10/4/2023 Due Date: 10/5/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Steven Degree Drop-Off Date: 10/2/2023 Due Date: 10/16/2023 0:00:00 Diagnosed Issue: Move data from desktop to laptop. See what upgrades can be done to improve performance. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mel West Drop-Off Date: 10/4/2023 Due Date: 10/18/2023 0:00:00 Diagnosed Issue: Spilled water. No power. Quote repair or data save. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pam Moss Drop-Off Date: 10/4/2023 Due Date: 10/18/2023 0:00:00 Diagnosed Issue: Virus cleanup. Chrome installer, EDR Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Brandy Arnoldt Drop-Off Date: 10/4/2023 Due Date: 10/18/2023 0:00:00 Diagnosed Issue: Get screen price and call customer. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jim Dupree Drop-Off Date: 10/5/2023 Due Date: 10/6/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Portai Davenport Drop-Off Date: 10/7/2023 Due Date: 10/8/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Lee Whittington Drop-Off Date: 10/6/2023 Due Date: 10/20/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Mull Investment Barbara Drop-Off Date: 9/14/2023 Due Date: 9/18/2023 0:00:00 Diagnosed Issue: copy data from one to the other Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jane Gault Drop-Off Date: 9/14/2023 Due Date: 9/15/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Mark Griffin Drop-Off Date: 9/14/2023 Due Date: 9/28/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Lights come on but won't display Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Trina Brown Drop-Off Date: 9/14/2023 Due Date: 9/28/2023 0:00:00 Diagnosed Issue: Screen wont come on. Can't verify if it’s the screen or computer Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bruce Mack Drop-Off Date: 9/16/2023 Due Date: 9/17/2023 0:00:00 Diagnosed Issue: cracked and temp glass Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Steven Degree Drop-Off Date: 9/16/2023 Due Date: 9/30/2023 0:00:00 Diagnosed Issue: copy data to laptop Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kyndal Jackson Drop-Off Date: 9/16/2023 Due Date: 9/30/2023 0:00:00 Diagnosed Issue: Diag andhinge repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Worthy Grading Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Issue with icloud Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Itsy Well Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Check to see if usable-Copy pictures to external drive & setup email icon on desktop Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Donald Schenck Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Run diagnostic-slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jake Green Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Won't display. Customer says its not HDMI cable or monitor Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Carlos Lipscomb Drop-Off Date: 9/19/2023 Due Date: 9/20/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Nikki Robinson Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: No video won't power Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Doug Osterhoudt Drop-Off Date: 9/19/2023 Due Date: 10/3/2023 0:00:00 Diagnosed Issue: Horribly slow, hit with lightening before issue started Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Richard Sykes Drop-Off Date: 9/20/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Wyline Davis Drop-Off Date: 9/20/2023 Due Date: 10/4/2023 0:00:00 Diagnosed Issue: Running very slow-constantly freezing up Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ayman Elkout Drop-Off Date: 9/20/2023 Due Date: 10/4/2023 0:00:00 Diagnosed Issue: Blue screening Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Leonard Mcswain Drop-Off Date: 9/20/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Phone partially wiped Overall Repair Status: Completed Type of System: Other Notes: Customer: Nathan Inige Drop-Off Date: 9/20/2023 Due Date: 10/4/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Gammons Steve Drop-Off Date: 9/20/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Battery swollen Overall Repair Status: Completed Type of System: Other Notes: Customer: Kizzie Oglesby Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Order screen. Pickup Saturday. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kathy Reavis Drop-Off Date: 8/24/2023 Due Date: 9/7/2023 0:00:00 Diagnosed Issue: Slow. Check Photoshop. New box Add EDR Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Krysti Sumner Drop-Off Date: 8/25/2023 Due Date: 8/26/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Robert Bumgarner Drop-Off Date: 8/26/2023 Due Date: 8/27/2023 0:00:00 Diagnosed Issue: screen & LCD Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Casy Gary Drop-Off Date: 8/26/2023 Due Date: 9/9/2023 0:00:00 Diagnosed Issue: screen Flickering Overall Repair Status: Completed Type of System: Other Notes: Customer: Reggie Proctor Drop-Off Date: 8/26/2023 Due Date: 9/9/2023 0:00:00 Diagnosed Issue: jack out of case - still works - repair Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Stephanie TACC Drop-Off Date: 8/26/2023 Due Date: 9/9/2023 0:00:00 Diagnosed Issue: cracked LCD get QUOTE Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Robert Bumgarner Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: screen/LCD replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Elieser Ntado Drop-Off Date: 8/29/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Allan Miller Drop-Off Date: 8/28/2023 Due Date: 9/11/2023 0:00:00 Diagnosed Issue: Customer allowed third party access to laptop. Party installed Univiewer. Verify SentinelOne is still installed. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ginger Oriente Drop-Off Date: 8/28/2023 Due Date: 9/11/2023 0:00:00 Diagnosed Issue: Overheating Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eddie Wright Drop-Off Date: 8/29/2023 Due Date: 9/12/2023 0:00:00 Diagnosed Issue: FNR - No data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robin Ledford Drop-Off Date: 8/30/2023 Due Date: 9/13/2023 0:00:00 Diagnosed Issue: SD cards were in a camera and had been erased. End user sts she did not write over cards and wants to know if pictures can be retrieved. Overall Repair Status: Completed Type of System: Other Notes: Customer: Roslyn Braggs Drop-Off Date: 8/30/2023 Due Date: 9/13/2023 0:00:00 Diagnosed Issue: Hinges Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Naea Brown Drop-Off Date: 8/30/2023 Due Date: 8/31/2023 0:00:00 Diagnosed Issue: Diag Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Ricky Carroll Drop-Off Date: 8/31/2023 Due Date: 9/1/2023 0:00:00 Diagnosed Issue: Battery and charging port replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Briannah Underwood Drop-Off Date: 9/1/2023 Due Date: 9/2/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Frank Clinard Drop-Off Date: 9/5/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Transfer data Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Michael Tribal Mfg Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Tech notes:Software Install crashed PC - FNR and return Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michael Tribal Mfg Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Tech notes:Software Install crashed PC - FNR and return Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tom Elkins Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Richard Lynn Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Upgrade to Windows 10 and SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Charles Green Drop-Off Date: 9/6/2023 Due Date: 9/20/2023 0:00:00 Diagnosed Issue: doesn't know password- tried reset Microsoft account has wrong phone # - create local account move data to it-can FNR if have to save data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Paul Scott Drop-Off Date: 9/5/2023 Due Date: 9/19/2023 0:00:00 Diagnosed Issue: Update and virus check Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Kayla Hallman Drop-Off Date: 9/7/2023 Due Date: 9/21/2023 0:00:00 Diagnosed Issue: Tech Notes: Cracked screen -Diag Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Asiyona Potlow Drop-Off Date: 9/7/2023 Due Date: 9/8/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Seth Lackey & Lackey Drop-Off Date: 9/8/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Add Microsoft Office-help him access email at home Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Keith Shuford HVAC Drop-Off Date: 9/8/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Clean off files-keep Office Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jackie Lanier Drop-Off Date: 9/8/2023 Due Date: 9/22/2023 0:00:00 Diagnosed Issue: Turns on but doesn't post Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Elizabeth Canipe Drop-Off Date: 9/11/2023 Due Date: 9/25/2023 0:00:00 Diagnosed Issue: FNR-no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Lian Parrish Drop-Off Date: 9/11/2023 Due Date: 9/25/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Anne Haynes Drop-Off Date: 9/11/2023 Due Date: 9/12/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Jim Dupree Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Not Charging USBC replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Penny Melton Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Upgrade Mac/Reinstall Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Brooke Wilkins Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sydney Phipps Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Laptop screen Removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sydney Phipps Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Password Removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gelsey Desjarlais Drop-Off Date: 9/12/2023 Due Date: 9/26/2023 0:00:00 Diagnosed Issue: Issue with touchpad Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sandy Brenneman Drop-Off Date: 9/12/2023 Due Date: 9/14/2023 0:00:00 Diagnosed Issue: Won't post Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Amy Rector Drop-Off Date: 9/13/2023 Due Date: 9/14/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Amy Avila Drop-Off Date: 8/10/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: FNR no data - Add SentinelOne Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tiamara Francis Drop-Off Date: 8/10/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: Won't power on. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Pat Barnett Drop-Off Date: 8/11/2023 Due Date: 8/12/2023 0:00:00 Diagnosed Issue: Recover data Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Deborah Edwards Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: No boot options Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amanda Gagner Drop-Off Date: 8/11/2023 Due Date: 8/25/2023 0:00:00 Diagnosed Issue: Screen replacement quote = $305 + Tack. Customer to come 8/14/2023 to deposit. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kelee Dills Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Powers on then cuts off. - No video. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Fix Sentinel One issue Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jennifer Dearment Drop-Off Date: 8/15/2023 Due Date: 8/16/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Myra Davis Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Remove password. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tom Crowford Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Remove password or reset Windows Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Seleste BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Add SentinelOne, VPN to RDP Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robby Reynolds BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Add SentinelOne, VPN to RDP Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tracy Harper BCG Drop-Off Date: 8/14/2023 Due Date: 8/28/2023 0:00:00 Diagnosed Issue: Add SentinelOne, VPN to RDP Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Maco Inc Drop-Off Date: 8/15/2023 Due Date: 8/29/2023 0:00:00 Diagnosed Issue: Not always turning on. Overall Repair Status: Completed Type of System: Other Notes: Customer: Deborah Van Buren Drop-Off Date: 8/15/2023 Due Date: 8/29/2023 0:00:00 Diagnosed Issue: No Display. Powers on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gelsey Desjarlais Drop-Off Date: 8/15/2023 Due Date: 8/29/2023 0:00:00 Diagnosed Issue: Keyboard wont work and wont charge Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mason Beam Wise Electric Drop-Off Date: 8/16/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Diag Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tristian Tscheiller Drop-Off Date: 8/17/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: crack Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Joshua Rhoades Drop-Off Date: 8/16/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: No power. Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Dean Lutz Drop-Off Date: 8/16/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: Front cover busted. Diag and call with estimate to repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Christie Fortenberry Drop-Off Date: 8/16/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: Getting error message that websites are not secure. Note site specific. Customer did not know what browser was used. Multiple end users. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Dennis Beam Drop-Off Date: 8/16/2023 Due Date: 8/30/2023 0:00:00 Diagnosed Issue: Battery expanded. Diag and contact customer with estimate to repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert King Drop-Off Date: 8/17/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Marissa Borja Drop-Off Date: 8/17/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Deon Folson Drop-Off Date: 8/17/2023 Due Date: 8/31/2023 0:00:00 Diagnosed Issue: Diag and contact customer with estimate to repair hinge. Check display. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Terri Evans Drop-Off Date: 8/18/2023 Due Date: 9/1/2023 0:00:00 Diagnosed Issue: Screen replacement. Contact customer with estimate to repair. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Amy Bolton Drop-Off Date: 8/18/2023 Due Date: 9/1/2023 0:00:00 Diagnosed Issue: Powers on but no video. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Julia Newton Drop-Off Date: 8/21/2023 Due Date: 8/23/2023 0:00:00 Diagnosed Issue: Recover data if possible and quote repair. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Yutaka Cleveland Drop-Off Date: 8/21/2023 Due Date: 8/23/2023 0:00:00 Diagnosed Issue: Bad PSU Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Julie Lisenby Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: touch is bad - Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Amanda Gagner Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Charging port is broke Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Raequan Ousley Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jill Shuford Drop-Off Date: 8/21/2023 Due Date: 9/4/2023 0:00:00 Diagnosed Issue: Virus Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Elizabeth Grimsley Drop-Off Date: 8/22/2023 Due Date: 9/5/2023 0:00:00 Diagnosed Issue: Spilled water 8/14/2023. Lights come on, no video. Power lights white/amber. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eric Jones Drop-Off Date: 8/22/2023 Due Date: 9/5/2023 0:00:00 Diagnosed Issue: No Internet connectivity. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tracy Lowe Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: Won't charge. Customer sts device has been repaired by CCI in the past but, no record connected to this customer. *NOTE - SCREEN IS LIFTING ON LEFT SIDE. BATTERY MAY BE SWOLLEN - LR Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Janice Huskey Drop-Off Date: 8/22/2023 Due Date: 9/5/2023 0:00:00 Diagnosed Issue: Little round balls bouncing around. Mouse won't work. Give quote for screen replacement. *NOTE - When complete contact customer to setup an appointment to return laptop and check her other computer at home. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Megan Meeks Drop-Off Date: 8/23/2023 Due Date: 8/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Gwen Pugh Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: Possible bad hd. Diag and contact with estimate to repair. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: MFG Tribal Drop-Off Date: 8/23/2023 Due Date: 9/6/2023 0:00:00 Diagnosed Issue: BSOD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ken Interis Design Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: when hooked to a charger keeps blowing the chargers - gone thru 2-3 chargers ..sent it back to APPLE said nothing was wrong with it. - just wants it fixed - if have to send to Apple again thats fine - elw Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Rebecca Hardin Drop-Off Date: 8/3/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: screen replacment and batter replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: David Chadwick Drop-Off Date: 8/2/2023 Due Date: 8/16/2023 0:00:00 Diagnosed Issue: Diagnostic & upgrade options Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Church First Baptist Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Vickie Elliott Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Clean. Hacked. Add SentinelOne - Add HP OfficeJet 4650 software Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brad Rollins Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Screen fell. Sill worked. Customer plugged in and now it won't post. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richad Hart Drop-Off Date: 8/4/2023 Due Date: 8/18/2023 0:00:00 Diagnosed Issue: Remove password. Clean up. Upgrade to Windows 10. Hardware upgrade. Call with quote. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Brenda Morrison Drop-Off Date: 8/5/2023 Due Date: 8/19/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jonaca Haynes Drop-Off Date: 8/5/2023 Due Date: 8/19/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Sophia Petty Drop-Off Date: 8/5/2023 Due Date: 8/6/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jake Beatty Drop-Off Date: 8/5/2023 Due Date: 8/6/2023 0:00:00 Diagnosed Issue: Factory resest Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Allen Miller Drop-Off Date: 8/7/2023 Due Date: 8/21/2023 0:00:00 Diagnosed Issue: Virus cleanup. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Destiny Starr Drop-Off Date: 8/7/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Kayleigh Buffaloe Drop-Off Date: 8/8/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Return Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Chris Buriss Drop-Off Date: 8/8/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Ruby McKinney Drop-Off Date: 8/8/2023 Due Date: 8/22/2023 0:00:00 Diagnosed Issue: Ck battery & HDD messages. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joy Robinson Drop-Off Date: 8/8/2023 Due Date: 8/22/2023 0:00:00 Diagnosed Issue: Get and running. Customer does not know password. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Controls Curtiss Wright Drop-Off Date: 8/7/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: power supply replacement Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jurniey Miller Drop-Off Date: 8/9/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Harley Dennis Drop-Off Date: 8/11/2023 Due Date: 8/12/2023 0:00:00 Diagnosed Issue: Screen and home button replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Haydan Abercrombie Drop-Off Date: 7/19/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Diag. Laptop is slow. Checking charger and charging port. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Henry Moorhead Drop-Off Date: 7/20/2023 Due Date: 8/3/2023 0:00:00 Diagnosed Issue: Emails receiving in Junk folder are doubling and tripling. Do cleanup. Check Webroot expiration. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jeremy Bowman Drop-Off Date: 7/21/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: FNR - No data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Marge Neild Drop-Off Date: 7/21/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: Making noise. Physically clean Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jeremy Bowman Drop-Off Date: 7/21/2023 Due Date: 7/22/2023 0:00:00 Diagnosed Issue: Setup Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: David McEntire Drop-Off Date: 7/24/2023 Due Date: 7/26/2023 0:00:00 Diagnosed Issue: Screen fuzzy, beep codes Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Marth Winn Drop-Off Date: 7/21/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Amy Jordan Drop-Off Date: 7/24/2023 Due Date: 7/25/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Joseph Barber Drop-Off Date: 7/24/2023 Due Date: 8/7/2023 0:00:00 Diagnosed Issue: Give upgrade options. Most interested in SSD & Memory. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Karen Caldwell Drop-Off Date: 7/25/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: FNr no data Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Teresa Hambright Drop-Off Date: 7/25/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: Virus cleanup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Heather Robbins Drop-Off Date: 7/25/2023 Due Date: 8/8/2023 0:00:00 Diagnosed Issue: Bitlocker key located Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jill Solesbee Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Getting hard drive error on boot. Save data if possible. Contact with diag results. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nikole Roland Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Possible battery replacement. Expanding & displacing touchpad. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brian Rice Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Fan makes noise when heated up. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Arnold Newton Drop-Off Date: 7/26/2023 Due Date: 8/9/2023 0:00:00 Diagnosed Issue: Test charging port and AC Adapter. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Taylor Vest Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Dropped somethin on lid. Now no video. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Kayleigh Buffaloe Drop-Off Date: 7/28/2023 Due Date: 7/29/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Seth Lackey Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: Add emails. See attached note from JL. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Alex Barr Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: FNR no data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cameron Calhoun Drop-Off Date: 7/27/2023 Due Date: 8/10/2023 0:00:00 Diagnosed Issue: FNR No Data. Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Lakeija Phillips Drop-Off Date: 7/28/2023 Due Date: 8/11/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Amy Rector Drop-Off Date: 7/28/2023 Due Date: 7/29/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Nicole Haydon Drop-Off Date: 7/31/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: screen replacement w/tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Teresa Sutton Drop-Off Date: 7/28/2023 Due Date: 7/29/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Brian Shuford Drop-Off Date: 7/28/2023 Due Date: 8/11/2023 0:00:00 Diagnosed Issue: Charges but, doesn't power. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: CJ Ross Drop-Off Date: 7/31/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Lisa Gunter Drop-Off Date: 7/31/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XS Notes: Customer: Hans Handschin Drop-Off Date: 8/1/2023 Due Date: 8/15/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Give quote on hinge replacement and AC Adapter replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Ramseur Drop-Off Date: 7/31/2023 Due Date: 8/14/2023 0:00:00 Diagnosed Issue: HDD is clicking. see if data can be recovered or hdd cloned. Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Daniel Little Drop-Off Date: 8/1/2023 Due Date: 8/15/2023 0:00:00 Diagnosed Issue: Not holding charge. Works w/AC Adapter. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Nokes Drop-Off Date: 8/1/2023 Due Date: 8/15/2023 0:00:00 Diagnosed Issue: Transfer data from Asus to Toshiba. Install SentinelOne EDR on Asus laptop. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Addie Beaver Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Nytesha Moore Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Richard Sykes Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Charging port replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Sita Patel Drop-Off Date: 8/1/2023 Due Date: 8/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Jim Brackett Drop-Off Date: 8/2/2023 Due Date: 8/3/2023 0:00:00 Diagnosed Issue: transfer data/account from old phone to new Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Dale Jackson Drop-Off Date: 8/3/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Danetta Kwansy Drop-Off Date: 8/3/2023 Due Date: 8/17/2023 0:00:00 Diagnosed Issue: Screen not working after replacing Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Joe H Gold Drop-Off Date: 8/3/2023 Due Date: 8/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Kimberly Hawkins Drop-Off Date: 7/13/2023 Due Date: 7/27/2023 0:00:00 Diagnosed Issue: Customer was able to use upon pickup but, now will not power on again. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richard Hord Drop-Off Date: 7/13/2023 Due Date: 7/27/2023 0:00:00 Diagnosed Issue: Do hardware specifications and test. Contact customer, may want new computer Allowed 3rd party access to computer. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Lee Etters Drop-Off Date: 7/14/2023 Due Date: 7/15/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Brooks Kies Drop-Off Date: 7/13/2023 Due Date: 7/14/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: David Blanton Drop-Off Date: 7/14/2023 Due Date: 7/28/2023 0:00:00 Diagnosed Issue: May have virus. Multiple redirects when accessing Truist site. Scan USB as well. Uses McAfee or Windows Defender. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Michael Roof Drop-Off Date: 7/14/2023 Due Date: 7/28/2023 0:00:00 Diagnosed Issue: Lightning damage. Won't power on. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michael English IMA Drop-Off Date: 7/17/2023 Due Date: 7/18/2023 0:00:00 Diagnosed Issue: Samsung A51cracked screen and replace rear camera lense Overall Repair Status: Completed Type of System: Touch Dev Notes: Customer: Shonda Tate Drop-Off Date: 7/18/2023 Due Date: 7/19/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Reynolds Chadwick Drop-Off Date: 7/18/2023 Due Date: 7/19/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Doug Osterhoudt Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: SSD and clone Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Eric Metcalf Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Donna Hamrick Drop-Off Date: 7/17/2023 Due Date: 7/31/2023 0:00:00 Diagnosed Issue: won't charge Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Craid Sheppard Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gloria Walker Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Customer did factory reset. Cannot access Internet. ISP=Spectrum Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dillion Wullimann Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Cracked LCD. Get cost and call Dad (David) 980-525-7245. Determine if under warranty Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Faith Edstrom Drop-Off Date: 7/18/2023 Due Date: 8/1/2023 0:00:00 Diagnosed Issue: Won't power on. Adapter tested good. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Addison Wease Drop-Off Date: 7/18/2023 Due Date: 7/19/2023 0:00:00 Diagnosed Issue: replace damaged parts Overall Repair Status: Completed Type of System: iPhone 14 Notes: