Repair Status Lookup Results

Customer: Jason Singalevitch Drop-Off Date: 5/23/2023 Due Date: 6/6/2023 0:00:00 Diagnosed Issue: GPU, PSU, and VR check Overall Repair Status: In Line Type of System: Desktop Notes: Customer: Ian Hawkins Drop-Off Date: 5/23/2023 Due Date: 6/6/2023 0:00:00 Diagnosed Issue: Run Diag, check liquid cooler, and ram capacity Overall Repair Status: In Line Type of System: Desktop Notes: Customer: Jessica Noelle Drop-Off Date: 5/23/2023 Due Date: 5/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Workbench Type of System: iPad8 Notes: Customer: Eddie Wright Drop-Off Date: 5/23/2023 Due Date: 6/6/2023 0:00:00 Diagnosed Issue: Keyboard issue and make sure all updates will install. DL Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Karen Jones Drop-Off Date: 5/22/2023 Due Date: 6/5/2023 0:00:00 Diagnosed Issue: Not charging or turning on. Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Kellie Smith Drop-Off Date: 5/22/2023 Due Date: 5/23/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: CYC CYC Drop-Off Date: 5/22/2023 Due Date: 6/5/2023 0:00:00 Diagnosed Issue: Issue with booting. DO NOT DELETE DATA FROM DELL. JL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Wade Glenn Drop-Off Date: 5/22/2023 Due Date: 6/5/2023 0:00:00 Diagnosed Issue: Google Chrome not installed Microsoft Office 2021 asking for permission. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: John Sfakianos Drop-Off Date: 5/19/2023 Due Date: 6/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: In Line Type of System: Laptop Notes: Customer: Falon Smith Drop-Off Date: 5/19/2023 Due Date: 6/2/2023 0:00:00 Diagnosed Issue: Diag and check to make sure Microsoft store is working. Overall Repair Status: Workbench Type of System: Laptop Notes: Customer: Larry Mccluney Drop-Off Date: 5/19/2023 Due Date: 5/20/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Don Yelton Drop-Off Date: 5/18/2023 Due Date: 6/1/2023 0:00:00 Diagnosed Issue: Mouse not working. Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: House Adventure Drop-Off Date: 5/17/2023 Due Date: 5/31/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Per Lavonda - FNR for a member Overall Repair Status: On Hold Type of System: Desktop Notes: Customer: Steven Ray Drop-Off Date: 5/18/2023 Due Date: 5/19/2023 0:00:00 Diagnosed Issue: Reset in DFU mode. DL Overall Repair Status: Completed Type of System: iPhone 13 Mini Notes: Customer: Flooring America Drop-Off Date: 5/17/2023 Due Date: 5/19/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Webb Chemical Drop-Off Date: 5/18/2023 Due Date: 6/1/2023 0:00:00 Diagnosed Issue: RDP text cut off Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Maco Inc Drop-Off Date: 5/16/2023 Due Date: 5/18/2023 0:00:00 Diagnosed Issue: BSOD when task Manager opens. BobCad closes on 3D models. Run HW Test. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jakavian Hopper Drop-Off Date: 5/16/2023 Due Date: 5/17/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Tyler Cave Drop-Off Date: 5/15/2023 Due Date: 5/29/2023 0:00:00 Diagnosed Issue: Dual screen goes black. Now even when single screen is attached display will go black. Graphics card prompts to install drivers at reboot. EU has tried to roll drivers back and update drivers, unsuccessful. Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: Blanton Leigh Drop-Off Date: 5/4/2023 Due Date: 5/30/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Won't turn on Overall Repair Status: On Hold Type of System: MacBook Notes: Customer: Faith Watson Drop-Off Date: 5/11/2023 Due Date: 5/12/2023 0:00:00 Diagnosed Issue: screeen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Omarion Dorsey Drop-Off Date: 5/11/2023 Due Date: 5/12/2023 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Greg Tillman Drop-Off Date: 5/11/2023 Due Date: 5/25/2023 0:00:00 Diagnosed Issue: Check out. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Robert McCallum Drop-Off Date: 5/10/2023 Due Date: 5/24/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Device was dropped some time ago. Display color is distorted. Overall Repair Status: On Hold Type of System: MacBook Notes: Customer: Tracy Burch Drop-Off Date: 5/11/2023 Due Date: 5/25/2023 0:00:00 Diagnosed Issue: FNR - no data - Load SentinelOne - set back up with PIN Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Christopher Rogers Drop-Off Date: 5/10/2023 Due Date: 5/24/2023 0:00:00 Diagnosed Issue: Just got laptop back 5/3/2023. Three days after repair screen went black. Left hinge cover missing. Exposed cable is pulling. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Travis Hope Drop-Off Date: 5/10/2023 Due Date: 5/11/2023 0:00:00 Diagnosed Issue: Fqactory reset Overall Repair Status: Completed Type of System: Other Notes: Customer: Blaisley Arnold Drop-Off Date: 5/10/2023 Due Date: 5/11/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Jim Sotello Drop-Off Date: 5/10/2023 Due Date: 5/11/2023 0:00:00 Diagnosed Issue: Not turning on Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Miriam Smith Drop-Off Date: 5/9/2023 Due Date: 5/23/2023 0:00:00 Diagnosed Issue: Move data from one Mac to another. Silver to dark Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Roby Fox Drop-Off Date: 5/9/2023 Due Date: 5/23/2023 0:00:00 Diagnosed Issue: Running slow. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dianne Sain Drop-Off Date: 5/8/2023 Due Date: 5/22/2023 0:00:00 Diagnosed Issue: General checkup and Webroot install Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Steve Hamrick Drop-Off Date: 5/9/2023 Due Date: 5/23/2023 0:00:00 Diagnosed Issue: Not staying on without adapter. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carlos Lipscomb Drop-Off Date: 5/9/2023 Due Date: 5/10/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Patrick Rucker Drop-Off Date: 5/8/2023 Due Date: 5/9/2023 0:00:00 Diagnosed Issue: Screen & Housing replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Ross Howard Drop-Off Date: 5/5/2023 Due Date: 5/19/2023 0:00:00 Diagnosed Issue: Diag. May be a memory issue. Desktop shipped to eu. Won't power on. Has anohter motherboard. Overall Repair Status: Workbench Type of System: Desktop Notes: Customer: Peter Williams Drop-Off Date: 5/4/2023 Due Date: 5/8/2023 0:00:00 Diagnosed Issue: Boots. Not enough memory error. SolidWorks. Slow. Has 2 hds Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kevin Smith Drop-Off Date: 5/4/2023 Due Date: 5/18/2023 0:00:00 Diagnosed Issue: install new wireless card. Error with TurboTax update disk. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Katlyn Mayhew Drop-Off Date: 5/4/2023 Due Date: 5/5/2023 0:00:00 Diagnosed Issue: fix screen and add temp glass Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Lori Nanney Drop-Off Date: 5/3/2023 Due Date: 5/4/2023 0:00:00 Diagnosed Issue: screen replacement + temp glass Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Brian Gumphrey Drop-Off Date: 5/2/2023 Due Date: 5/16/2023 0:00:00 Diagnosed Issue: Crashed Overall Repair Status: Completed Type of System: Desktop Notes: Customer: John Gaston Drop-Off Date: 5/2/2023 Due Date: 5/16/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: See if worth fixing. Call with diag results. Overall Repair Status: On Hold Type of System: Laptop Notes: Customer: Randy Kindall Drop-Off Date: 5/1/2023 Due Date: 5/15/2023 0:00:00 Diagnosed Issue: Getting blue screen. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Laura Hamrick Drop-Off Date: 5/1/2023 Due Date: 5/2/2023 0:00:00 Diagnosed Issue: cracked add temp glass Overall Repair Status: Completed Type of System: iPhone 13 Notes: Customer: Cam Washington Drop-Off Date: 5/1/2023 Due Date: 5/2/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Kailey Husted Drop-Off Date: 4/28/2023 Due Date: 4/29/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Kenneth Walton Drop-Off Date: 4/27/2023 Due Date: 4/28/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Shepred Mcaninch Drop-Off Date: 4/26/2023 Due Date: 5/10/2023 0:00:00 Diagnosed Issue: Fan sound. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gabriela Cody Drop-Off Date: 4/26/2023 Due Date: 4/27/2023 0:00:00 Diagnosed Issue: Screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Bill Ledbetter Drop-Off Date: 4/24/2023 Due Date: 5/8/2023 0:00:00 Diagnosed Issue: No display. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Kevin Smith Drop-Off Date: 4/24/2023 Due Date: 5/8/2023 0:00:00 Diagnosed Issue: Wireless issues. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Gwen Pugh Drop-Off Date: 4/24/2023 Due Date: 5/8/2023 0:00:00 Diagnosed Issue: Bitlocker encryption Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Ian McCall Drop-Off Date: 4/21/2023 Due Date: 5/5/2023 0:00:00 Diagnosed Issue: Try to recover data. Send off if needed. Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Doug Brown Drop-Off Date: 4/24/2023 Due Date: 5/8/2023 0:00:00 Diagnosed Issue: Clone to new SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Matt Holland Drop-Off Date: 4/24/2023 Due Date: 4/25/2023 0:00:00 Diagnosed Issue: If phone will come on retrieve pictures. If phone will not come on contact Matt about a battery so pictures can be retrieved. Overall Repair Status: Completed Type of System: Other Notes: Customer: Danna Reynolds Drop-Off Date: 4/21/2023 Due Date: 4/25/2023 0:00:00 Diagnosed Issue: Think Got hacked - clean - Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Nico Witherspoon Drop-Off Date: 4/21/2023 Due Date: 5/5/2023 0:00:00 Diagnosed Issue: Just got computer Wed. 4/19/2023. Trying to play game that will not play (Arc Survival). Now getting Troubleshooting screen can't get past. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dianne Sain Drop-Off Date: 4/20/2023 Due Date: 5/4/2023 0:00:00 Diagnosed Issue: Run HW tests. Clean up. Will not get on Internet. Getting security errors. See if laptop can be upgraded to Windows 10 to resolve security errors. Has a paid AVAST subscription w/VPN. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Barringer Drop-Off Date: 4/20/2023 Due Date: 5/4/2023 0:00:00 Diagnosed Issue: Display issue. Seems like hardware connector. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nina Bernat Drop-Off Date: 4/19/2023 Due Date: 4/20/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: KJ Hopper Drop-Off Date: 4/19/2023 Due Date: 4/20/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Makyiah Allen Drop-Off Date: 4/17/2023 Due Date: 5/1/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Arnold Patterson Drop-Off Date: 4/18/2023 Due Date: 5/2/2023 0:00:00 Diagnosed Issue: SSD upgrade and FNR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Michael Evans Drop-Off Date: 4/18/2023 Due Date: 4/19/2023 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Richard Sickes Drop-Off Date: 4/17/2023 Due Date: 4/18/2023 0:00:00 Diagnosed Issue: Moto screen replacement. DL Overall Repair Status: Completed Type of System: Other Notes: Customer: Jimmy Cook Drop-Off Date: 4/17/2023 Due Date: 4/18/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Tim Poteat Drop-Off Date: 4/15/2023 Due Date: 4/29/2023 0:00:00 Diagnosed Issue: ??? Overall Repair Status: Completed Type of System: Laptop Notes: Customer: LaFayette St Methodist Church Drop-Off Date: 4/17/2023 Due Date: 5/1/2023 0:00:00 Diagnosed Issue: FNR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Indie Mander Drop-Off Date: 4/14/2023 Due Date: 4/28/2023 0:00:00 Diagnosed Issue: Octane + HDD = Failed HDD test. Install SSD with customer's data. May want Webroot. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Melissa Greene Drop-Off Date: 4/14/2023 Due Date: 4/28/2023 0:00:00 Diagnosed Issue: Help setting up. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bailey Bradley Drop-Off Date: 4/17/2023 Due Date: 5/1/2023 0:00:00 Diagnosed Issue: Replace LCD back cover and bezel. Customer has laptop until parts arrive. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Andrea Mcleymore Drop-Off Date: 4/14/2023 Due Date: 4/18/2023 0:00:00 Diagnosed Issue: Virus cleanup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tim Navy Drop-Off Date: 4/15/2023 Due Date: 4/16/2023 0:00:00 Diagnosed Issue: Screen replcement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: John McGinnis Drop-Off Date: 4/14/2023 Due Date: 4/15/2023 0:00:00 Diagnosed Issue: Screen Replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Allison Moore Drop-Off Date: 4/14/2023 Due Date: 4/15/2023 0:00:00 Diagnosed Issue: iPhone - forgot password Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Allison Moore Drop-Off Date: 4/13/2023 Due Date: 4/27/2023 0:00:00 Diagnosed Issue: FNR - No data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Larry Cutherbertson Drop-Off Date: 4/14/2023 Due Date: 4/15/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Pura Mendoza Drop-Off Date: 4/13/2023 Due Date: 4/27/2023 0:00:00 Diagnosed Issue: Forgot password Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pura Mendoza Drop-Off Date: 4/13/2023 Due Date: 4/27/2023 0:00:00 Diagnosed Issue: Cracked LCD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sherwood Smith Drop-Off Date: 4/13/2023 Due Date: 4/27/2023 0:00:00 Diagnosed Issue: clear password Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Bill Ford Drop-Off Date: 4/13/2023 Due Date: 4/27/2023 0:00:00 Diagnosed Issue: 3rd party access - clean up and look for remote login Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Lee Glenn IMA Drop-Off Date: 4/13/2023 Due Date: 4/17/2023 0:00:00 Diagnosed Issue: Clone to SSD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Maria Soto Drop-Off Date: 4/12/2023 Due Date: 4/13/2023 0:00:00 Diagnosed Issue: Factory Reset. DL Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Pat Spangler Drop-Off Date: 4/12/2023 Due Date: 4/13/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Christopher Rogers Drop-Off Date: 4/11/2023 Due Date: 4/25/2023 0:00:00 Diagnosed Issue: Display issues. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Donald Smith Drop-Off Date: 4/11/2023 Due Date: 4/25/2023 0:00:00 Diagnosed Issue: Clone to SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Phyllis Wortman Drop-Off Date: 4/11/2023 Due Date: 4/25/2023 0:00:00 Diagnosed Issue: Clone to SSD. Upgrade to Windows 10. Take back when done. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Webb Chemical Drop-Off Date: 4/10/2023 Due Date: 4/24/2023 0:00:00 Diagnosed Issue: FNR for Kayla to use. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Webb Chemical Drop-Off Date: 4/10/2023 Due Date: 4/24/2023 0:00:00 Diagnosed Issue: Test DDI connectivity Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Harold Wray Drop-Off Date: 4/10/2023 Due Date: 4/24/2023 0:00:00 Diagnosed Issue: Screen and not turning on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Alenia Scism Drop-Off Date: 4/10/2023 Due Date: 4/24/2023 0:00:00 Diagnosed Issue: FNR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Andrew Ussery Drop-Off Date: 4/11/2023 Due Date: 4/12/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Tommy Stang Drop-Off Date: 4/5/2023 Due Date: 4/19/2023 0:00:00 Diagnosed Issue: Not powering on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steve Gammons Drop-Off Date: 4/6/2023 Due Date: 4/7/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Tiffany Johnson Drop-Off Date: 4/5/2023 Due Date: 4/19/2023 0:00:00 Diagnosed Issue: Cannot login to laptop - PW= F@mily08$ Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Harley Boone Drop-Off Date: 4/5/2023 Due Date: 4/6/2023 0:00:00 Diagnosed Issue: Battery not charging since replaced 4/4/2023 Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Harley Boone Drop-Off Date: 4/4/2023 Due Date: 4/5/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Janet Finley Drop-Off Date: 4/3/2023 Due Date: 4/17/2023 0:00:00 Diagnosed Issue: Let 3rd party on computer and they looked at laptop. Make a simple password and inform customer. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Sarah Blain Drop-Off Date: 4/3/2023 Due Date: 4/17/2023 0:00:00 Diagnosed Issue: Video display jumps and stutters but video wil play fine, Chrome might be related. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Linda Gantt Drop-Off Date: 4/3/2023 Due Date: 4/4/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 6 Notes: Customer: Greg Torzillo Drop-Off Date: 4/3/2023 Due Date: 4/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Santavious Addison Drop-Off Date: 4/3/2023 Due Date: 4/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Lackey & Lackey Drop-Off Date: 4/3/2023 Due Date: 4/17/2023 0:00:00 Diagnosed Issue: Clone and upgrade to windows 10 Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Barbara Parker Drop-Off Date: 4/3/2023 Due Date: 4/4/2023 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Doris Littlejohn Drop-Off Date: 4/1/2023 Due Date: 4/2/2023 0:00:00 Diagnosed Issue: screen replacement & tempered glass Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Christopher Burris Drop-Off Date: 3/31/2023 Due Date: 4/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Troy Thomas Drop-Off Date: 3/29/2023 Due Date: 4/12/2023 0:00:00 Diagnosed Issue: Virus. Cleanup. Save pictures if possible. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Kevin Bell Drop-Off Date: 3/31/2023 Due Date: 4/4/2023 0:00:00 Diagnosed Issue: Will not update. Run virus scan. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Karen Theis Drop-Off Date: 3/30/2023 Due Date: 3/31/2023 0:00:00 Diagnosed Issue: Battery Replacement. DL Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Calvin Crawford Drop-Off Date: 3/29/2023 Due Date: 3/30/2023 0:00:00 Diagnosed Issue: Something I can't read is wrong with this phone - LR Overall Repair Status: Completed Type of System: Other Notes: Customer: Jacqueline Lawson Drop-Off Date: 3/30/2023 Due Date: 4/13/2023 0:00:00 Diagnosed Issue: Not posting. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Whiteheart Drop-Off Date: 3/29/2023 Due Date: 4/12/2023 0:00:00 Diagnosed Issue: Won't boot to Windows. Customer uses Google Chrome browser. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dawne Collins Drop-Off Date: 3/29/2023 Due Date: 4/12/2023 0:00:00 Diagnosed Issue: cracked screen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jonaca Haynes Drop-Off Date: 3/29/2023 Due Date: 3/30/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Tamiyah Durham Drop-Off Date: 3/28/2023 Due Date: 4/11/2023 0:00:00 Diagnosed Issue: Cracked screen - screen black Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Reggie McDaniel Drop-Off Date: 3/27/2023 Due Date: 4/10/2023 0:00:00 Diagnosed Issue: Blue screen. Price to fix and potential upgrades. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dan Partlowe Drop-Off Date: 3/27/2023 Due Date: 4/10/2023 0:00:00 Diagnosed Issue: Blue screen. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Marielle Pierre-Canel Drop-Off Date: 3/27/2023 Due Date: 4/10/2023 0:00:00 Diagnosed Issue: Will not turn on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Billy Martin IMA Drop-Off Date: 3/27/2023 Due Date: 4/10/2023 0:00:00 Diagnosed Issue: Email issues. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rebecca Hardin Drop-Off Date: 3/27/2023 Due Date: 4/10/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Vance Suttle Drop-Off Date: 3/27/2023 Due Date: 4/10/2023 0:00:00 Diagnosed Issue: Low HD space Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rodney Harrell Drop-Off Date: 3/23/2023 Due Date: 4/6/2023 0:00:00 Diagnosed Issue: Reinstall Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Michael Reynolds Drop-Off Date: 3/23/2023 Due Date: 4/6/2023 0:00:00 Diagnosed Issue: Blue screen. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Walter Hoyle Drop-Off Date: 3/23/2023 Due Date: 4/6/2023 0:00:00 Diagnosed Issue: Will turn on. Won't connect to devices. Unusual things. Reload, Save data. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Richard Rayne Drop-Off Date: 3/23/2023 Due Date: 4/6/2023 0:00:00 Diagnosed Issue: Prompted to update Yahoo. Cannot send emails. Can receive emails. Slow Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ryan Jones Drop-Off Date: 3/23/2023 Due Date: 4/6/2023 0:00:00 Diagnosed Issue: Screen issue. Hinges broken. Also check keyboard. Customer took case apart. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carolyn Allison Drop-Off Date: 3/23/2023 Due Date: 4/6/2023 0:00:00 Diagnosed Issue: Upgrade to Windows 10 Remove Password Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jim Sotelo Drop-Off Date: 3/24/2023 Due Date: 3/25/2023 0:00:00 Diagnosed Issue: Copy photos & videos to thumb drive Setup email so will not exceed limit on sending & receiving. Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Sandra Dedmon Drop-Off Date: 3/22/2023 Due Date: 4/5/2023 0:00:00 Diagnosed Issue: Virus cleanup. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tricsha Dennis Drop-Off Date: 3/22/2023 Due Date: 3/23/2023 0:00:00 Diagnosed Issue: Galaxy S8 Screen Replacement. DL Overall Repair Status: Completed Type of System: Other Notes: Customer: Paul Tobin Drop-Off Date: 3/21/2023 Due Date: 4/4/2023 0:00:00 Diagnosed Issue: LCD replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Calvin Crawford Drop-Off Date: 3/21/2023 Due Date: 3/22/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Linda Cook Drop-Off Date: 3/21/2023 Due Date: 4/4/2023 0:00:00 Diagnosed Issue: Virus cleanup. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Lauren Taylor Drop-Off Date: 3/20/2023 Due Date: 3/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Steve Yuruckso Drop-Off Date: 3/18/2023 Due Date: 4/1/2023 0:00:00 Diagnosed Issue: Install Webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Steve Yuruckso Drop-Off Date: 3/18/2023 Due Date: 4/1/2023 0:00:00 Diagnosed Issue: Install Webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carla Scott Drop-Off Date: 3/20/2023 Due Date: 3/21/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Jim Bray Drop-Off Date: 3/17/2023 Due Date: 3/31/2023 0:00:00 Diagnosed Issue: USB ports on right side don't work. Looks like its on daughterboard. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Harold Wright Drop-Off Date: 3/16/2023 Due Date: 3/30/2023 0:00:00 Diagnosed Issue: Cleanup and instruction for scam/popups. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Tay Hopper Drop-Off Date: 3/17/2023 Due Date: 3/18/2023 0:00:00 Diagnosed Issue: screen replacement + Tempered glass Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Tim McLaughlin Drop-Off Date: 3/17/2023 Due Date: 3/18/2023 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: Other Notes: Customer: Brittany Ethridge Drop-Off Date: 3/16/2023 Due Date: 3/17/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Terry Graves Drop-Off Date: 3/16/2023 Due Date: 3/30/2023 0:00:00 Diagnosed Issue: Bluescreen. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Maureen Moore Drop-Off Date: 3/16/2023 Due Date: 3/20/2023 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brett Niblack Drop-Off Date: 3/16/2023 Due Date: 3/30/2023 0:00:00 Diagnosed Issue: Locks at boot. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Harold Johnson Drop-Off Date: 3/15/2023 Due Date: 3/29/2023 0:00:00 Diagnosed Issue: Error when updating Windows. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Daniel Turner Drop-Off Date: 3/16/2023 Due Date: 3/17/2023 0:00:00 Diagnosed Issue: Cracked LCD Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Nicole Allen Drop-Off Date: 3/15/2023 Due Date: 3/16/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Jesus Diaz Drop-Off Date: 3/14/2023 Due Date: 3/28/2023 0:00:00 Diagnosed Issue: Very Slow Overall Repair Status: Completed Type of System: Mac Desktop Notes: Customer: Crystal Hargro Drop-Off Date: 3/14/2023 Due Date: 3/28/2023 0:00:00 Diagnosed Issue: DC jack replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mary Lou Cook Drop-Off Date: 3/14/2023 Due Date: 3/28/2023 0:00:00 Diagnosed Issue: Turns on then cuts off Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brianna Pratt Drop-Off Date: 3/14/2023 Due Date: 3/28/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Scott White Drop-Off Date: 3/10/2023 Due Date: 3/24/2023 0:00:00 Diagnosed Issue: Hinge are frozen Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pamela Maddox Drop-Off Date: 3/10/2023 Due Date: 3/24/2023 0:00:00 Diagnosed Issue: Not Powering on Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ed Geldreich Drop-Off Date: 3/13/2023 Due Date: 3/14/2023 0:00:00 Diagnosed Issue: Reset iPad, forgot passcode. DL Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Ed Geldreich Drop-Off Date: 3/13/2023 Due Date: 3/27/2023 0:00:00 Diagnosed Issue: Will not turn on. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dawn Hicks Drop-Off Date: 3/13/2023 Due Date: 3/27/2023 0:00:00 Diagnosed Issue: Remove windows password Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tony MidAtlantic Sales Drop-Off Date: 3/13/2023 Due Date: 3/27/2023 0:00:00 Diagnosed Issue: email issue getting email password error Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Calvin Crawford Drop-Off Date: 3/13/2023 Due Date: 3/14/2023 0:00:00 Diagnosed Issue: Samsung A02s Overall Repair Status: Completed Type of System: Other Notes: Customer: Ralph Jones Drop-Off Date: 3/10/2023 Due Date: 3/24/2023 0:00:00 Diagnosed Issue: NEW LAPTOP - Copy Data from old Dell to new laptop - need monitor Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Anna McWhiter Drop-Off Date: 3/10/2023 Due Date: 3/24/2023 0:00:00 Diagnosed Issue: screen cracked - ordered 3/9/23 - ELW Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Webb Cabiness Drop-Off Date: 3/9/2023 Due Date: 3/23/2023 0:00:00 Diagnosed Issue: Add ssd to make faster Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Carolina Printing Drop-Off Date: 3/8/2023 Due Date: 3/22/2023 0:00:00 Diagnosed Issue: Moved harddrive and ram out of another desktop into this one. Powered on and front panel USB worked Test ports and advise Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Charles Matthews Drop-Off Date: 3/10/2023 Due Date: 3/11/2023 0:00:00 Diagnosed Issue: Screen Replacement. DL Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: IMA IMA Drop-Off Date: 3/8/2023 Due Date: 3/10/2023 0:00:00 Diagnosed Issue: Cant get logged into Windows. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Vicki Freeman Drop-Off Date: 3/7/2023 Due Date: 3/8/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Shawn Soltis Drop-Off Date: 3/7/2023 Due Date: 3/8/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 6S Notes: Customer: Latifah Degree Drop-Off Date: 3/7/2023 Due Date: 3/8/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jeremy Bowman Drop-Off Date: 3/7/2023 Due Date: 3/8/2023 0:00:00 Diagnosed Issue: Setup phone and icloud Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Steven Swann Drop-Off Date: 3/7/2023 Due Date: 3/8/2023 0:00:00 Diagnosed Issue: wont power on - call with diag - Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Morrison Construction Drop-Off Date: 3/6/2023 Due Date: 3/20/2023 0:00:00 Diagnosed Issue: Create VM to go on newer computer. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Robert Killian Drop-Off Date: 3/6/2023 Due Date: 3/20/2023 0:00:00 Diagnosed Issue: Screens look pixelated Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Charlie Walls Drop-Off Date: 3/6/2023 Due Date: 3/20/2023 0:00:00 Diagnosed Issue: Boot repair options comes up Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Charneice Crocker Drop-Off Date: 3/3/2023 Due Date: 3/17/2023 0:00:00 Diagnosed Issue: ??????????????? Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Glen Lashbrook Drop-Off Date: 3/4/2023 Due Date: 3/5/2023 0:00:00 Diagnosed Issue: Reset phone and create Apple ID. Join to family. Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Tayquzn Fullenwider Drop-Off Date: 3/4/2023 Due Date: 3/5/2023 0:00:00 Diagnosed Issue: screen replacement w/tempered glass Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Tim Beam Drop-Off Date: 3/4/2023 Due Date: 3/5/2023 0:00:00 Diagnosed Issue: button Overall Repair Status: Completed Type of System: iPadA2 Notes: Customer: Kim Pryor Drop-Off Date: 3/3/2023 Due Date: 3/17/2023 0:00:00 Diagnosed Issue: No power. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mark Beaver Drop-Off Date: 3/3/2023 Due Date: 3/4/2023 0:00:00 Diagnosed Issue: Won't charge Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: Nekisha McGill Drop-Off Date: 3/3/2023 Due Date: 3/4/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Daniel Dedmon Drop-Off Date: 3/3/2023 Due Date: 3/17/2023 0:00:00 Diagnosed Issue: Doesn't display properly. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Don Roseboro Drop-Off Date: 3/2/2023 Due Date: 3/16/2023 0:00:00 Diagnosed Issue: Display issues. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Latifah Degree Drop-Off Date: 3/2/2023 Due Date: 3/3/2023 0:00:00 Diagnosed Issue: Screen replacments. DL Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Tim Beam Drop-Off Date: 3/2/2023 Due Date: 3/3/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPadA2 Notes: Customer: Alan Ford Drop-Off Date: 3/1/2023 Due Date: 3/15/2023 0:00:00 Diagnosed Issue: Back LCD panel needs to be replaced. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Carolina Printing Drop-Off Date: 3/1/2023 Due Date: 3/15/2023 0:00:00 Diagnosed Issue: Diag HP SN MXL3481GMF. Call Customer with estimate. HP MXL3481GMN potential replacement Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kathy Dwiggins Drop-Off Date: 2/28/2023 Due Date: 3/14/2023 0:00:00 Diagnosed Issue: Clean up. Check for Antivirus Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Vickie Melton Drop-Off Date: 2/28/2023 Due Date: 3/14/2023 0:00:00 Diagnosed Issue: Very slow, no desktop icons, and Internet issues. Save data if needed. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Nancy Foster Drop-Off Date: 2/27/2023 Due Date: 3/13/2023 0:00:00 Diagnosed Issue: Wireless issues. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ralph Jones Drop-Off Date: 2/27/2023 Due Date: 3/13/2023 0:00:00 Diagnosed Issue: Malware clean up. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Susan Holt Drop-Off Date: 2/27/2023 Due Date: 3/13/2023 0:00:00 Diagnosed Issue: Blue screening. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Rachel Dover Drop-Off Date: 2/27/2023 Due Date: 3/13/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Roosevelt Harris Drop-Off Date: 2/27/2023 Due Date: 3/13/2023 0:00:00 Diagnosed Issue: Case cracked on right side at hinge. Quote replacement. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Heather Gibson Drop-Off Date: 2/28/2023 Due Date: 3/1/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Maci Maco Drop-Off Date: 2/24/2023 Due Date: 3/10/2023 0:00:00 Diagnosed Issue: Run Diag and if good, FNR for Maco Spare. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Allen Philbeck Drop-Off Date: 2/24/2023 Due Date: 2/25/2023 0:00:00 Diagnosed Issue: Housing replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Araine Spurling Drop-Off Date: 2/23/2023 Due Date: 2/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Mihaela Cordova Drop-Off Date: 2/23/2023 Due Date: 3/9/2023 0:00:00 Diagnosed Issue: keys are not working around the 'M' key. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Abby Clary Drop-Off Date: 2/23/2023 Due Date: 2/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Katlyn Mayhew Drop-Off Date: 2/23/2023 Due Date: 2/24/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Haley Lemmons Drop-Off Date: 2/22/2023 Due Date: 2/23/2023 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Tom Greene Drop-Off Date: 2/18/2023 Due Date: 3/4/2023 0:00:00 Diagnosed Issue: Got hacked. Clean up. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Melisa Greene Drop-Off Date: 2/20/2023 Due Date: 3/6/2023 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jack Allen Drop-Off Date: 2/20/2023 Due Date: 2/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 14 Notes: Customer: Cam Washington Drop-Off Date: 2/20/2023 Due Date: 2/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Cindy Hagans Drop-Off Date: 2/20/2023 Due Date: 2/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Jonan Shelton Drop-Off Date: 2/17/2023 Due Date: 3/3/2023 0:00:00 Diagnosed Issue: Try to save data. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Benjamin Harrington Drop-Off Date: 2/17/2023 Due Date: 2/18/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Brian Legrand Drop-Off Date: 2/17/2023 Due Date: 2/18/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Cliff Anderson Drop-Off Date: 2/16/2023 Due Date: 3/2/2023 0:00:00 Diagnosed Issue: Power button is stuck. Go ahead with repair per customer. - LR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Cerese Feagans Drop-Off Date: 2/16/2023 Due Date: 3/2/2023 0:00:00 Diagnosed Issue: Clone 100GB to 1TB in laptop. Move 1TB to 100GB spot. Attempt to fix program location. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jackie Pearson Drop-Off Date: 2/16/2023 Due Date: 3/2/2023 0:00:00 Diagnosed Issue: Slow and desktop has icons missing. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richard Araujo Drop-Off Date: 2/15/2023 Due Date: 3/1/2023 0:00:00 Diagnosed Issue: Boot loop Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Amanda Gragg Drop-Off Date: 2/15/2023 Due Date: 3/1/2023 0:00:00 Diagnosed Issue: Keyboard-TrackPad issue. Cannot power laptop off. When trying loops back on. Maybe because power button is stuck on keyboard. Power button popped off. Customer tried to put back on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Glen Lashbrook Drop-Off Date: 2/16/2023 Due Date: 2/17/2023 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: Laura Tallent Drop-Off Date: 2/16/2023 Due Date: 2/20/2023 0:00:00 Diagnosed Issue: Virus cleanup and copy data over Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Steve's Gun Shop Drop-Off Date: 2/14/2023 Due Date: 2/28/2023 0:00:00 Diagnosed Issue: WiFi not working. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: David Lee Drop-Off Date: 2/14/2023 Due Date: 2/28/2023 0:00:00 Diagnosed Issue: Order battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Eric Gettys Drop-Off Date: 2/13/2023 Due Date: 2/27/2023 0:00:00 Diagnosed Issue: Very slow. Keys on left side of keyboard stick. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Betsy Kendrick Drop-Off Date: 2/13/2023 Due Date: 2/27/2023 0:00:00 Diagnosed Issue: New battery. Check specs. Laptop is slow. Diag and contact customer with options. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bowen Koby Drop-Off Date: 2/13/2023 Due Date: 2/14/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XS Notes: Customer: Brian Gumphrey Drop-Off Date: 2/13/2023 Due Date: 2/27/2023 0:00:00 Diagnosed Issue: Playback issues Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Rusty Wise Electric Drop-Off Date: 2/11/2023 Due Date: 2/14/2023 0:00:00 Diagnosed Issue: Chrome slow - will not open - HDD says 100% Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tiffany Putnam Drop-Off Date: 2/10/2023 Due Date: 2/11/2023 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Jacob Stacey Drop-Off Date: 2/10/2023 Due Date: 2/24/2023 0:00:00 Diagnosed Issue: screen replacemetn Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Afsanae Suleman Drop-Off Date: 2/10/2023 Due Date: 2/24/2023 0:00:00 Diagnosed Issue: Running slow. Slow download. slower over time. Slow turning on. Popups. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Santiago Rios Drop-Off Date: 2/10/2023 Due Date: 2/24/2023 0:00:00 Customer Feedback: We are currently waiting on customer feedback. Please contact us to complete the repair. Diagnosed Issue: Clicks when powering on. Bad PSU Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Barbara Toney Drop-Off Date: 2/9/2023 Due Date: 2/23/2023 0:00:00 Diagnosed Issue: FNR. No password given to set. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Vincent Haynes Drop-Off Date: 2/9/2023 Due Date: 2/23/2023 0:00:00 Diagnosed Issue: No boot. No post. Making a noise when powered. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tyler Ellis Drop-Off Date: 2/10/2023 Due Date: 2/11/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Blakely Henline Drop-Off Date: 2/9/2023 Due Date: 2/23/2023 0:00:00 Parts Status: Your repair is waiting on parts to arrive to complete the repair. Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jerome Ponder Drop-Off Date: 2/9/2023 Due Date: 2/10/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Dave Hartz Drop-Off Date: 2/8/2023 Due Date: 2/22/2023 0:00:00 Diagnosed Issue: Retrieve data to USB Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joyce Allen Drop-Off Date: 2/7/2023 Due Date: 2/21/2023 0:00:00 Diagnosed Issue: Cleanup. Infected. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Shawn McRae Drop-Off Date: 2/7/2023 Due Date: 2/21/2023 0:00:00 Diagnosed Issue: Cannot download iMovie. Gets error message. Cannot update OS. Check OS version. Contact customer with a plan of action and price. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Cody Temple Drop-Off Date: 2/6/2023 Due Date: 2/20/2023 0:00:00 Diagnosed Issue: Add memory if possible. Otherwise replace. Add Fan to chassis. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Alden Sproull Drop-Off Date: 2/6/2023 Due Date: 2/20/2023 0:00:00 Diagnosed Issue: Running slow. Run virus scan and clone to SSD. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Larry Moore Drop-Off Date: 2/4/2023 Due Date: 2/18/2023 0:00:00 Diagnosed Issue: FNR no data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Richard Moore Drop-Off Date: 2/6/2023 Due Date: 2/8/2023 0:00:00 Diagnosed Issue: Weak wireless signal Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Penny Clontz Drop-Off Date: 2/4/2023 Due Date: 2/5/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Mahalia Camp Drop-Off Date: 2/4/2023 Due Date: 2/5/2023 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Eric Gay Drop-Off Date: 2/3/2023 Due Date: 2/17/2023 0:00:00 Diagnosed Issue: Reload OS. Install Webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joe Greene Drop-Off Date: 2/3/2023 Due Date: 2/17/2023 0:00:00 Diagnosed Issue: Cracked screen Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Bill Jobe Drop-Off Date: 2/3/2023 Due Date: 2/4/2023 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Charles Browning Drop-Off Date: 2/2/2023 Due Date: 2/16/2023 0:00:00 Diagnosed Issue: Will not boot. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Donald Earls Drop-Off Date: 2/1/2023 Due Date: 2/15/2023 0:00:00 Diagnosed Issue: End user was having trouble with Aspire software and uninstalled it. Got 3rd vendor support assistance to reinstall software. Software does not appear to have reinstalled properly. Gets error in software. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Curtis Wright Drop-Off Date: 1/27/2023 Due Date: 1/31/2023 0:00:00 Diagnosed Issue: Not booting after power outage Overall Repair Status: Completed Type of System: Other Notes: Customer: John Mitchem Drop-Off Date: 1/31/2023 Due Date: 2/14/2023 0:00:00 Diagnosed Issue: HD cuts out Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dashawn S Surratt Drop-Off Date: 1/30/2023 Due Date: 2/13/2023 0:00:00 Diagnosed Issue: Get computer up to spec to play GTA5 on stream. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Bobby Henderson Drop-Off Date: 1/30/2023 Due Date: 2/13/2023 0:00:00 Diagnosed Issue: Slow. Won't wake up. Won't boot all the way. Getting password error. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Megan Gibson Drop-Off Date: 1/31/2023 Due Date: 2/1/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Jasson Galaviz Drop-Off Date: 1/27/2023 Due Date: 2/10/2023 0:00:00 Diagnosed Issue: No video. Monitor powers off. Crashes & freezes. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Michelle Ghant Drop-Off Date: 1/27/2023 Due Date: 2/10/2023 0:00:00 Diagnosed Issue: Reinstall Windows 10 Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Judy Davis Drop-Off Date: 1/27/2023 Due Date: 2/10/2023 0:00:00 Diagnosed Issue: Will not power on. If can't repair customer wants data on an external device. Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Brian Gumphrey Drop-Off Date: 1/27/2023 Due Date: 2/10/2023 0:00:00 Diagnosed Issue: CD Drive not recognizing. Won't write or erase. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Carol Smith Drop-Off Date: 1/24/2023 Due Date: 2/7/2023 0:00:00 Diagnosed Issue: Will not turn on. Order new battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shane Cooper Drop-Off Date: 1/26/2023 Due Date: 2/9/2023 0:00:00 Diagnosed Issue: Chrome error Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jay Hamrick Drop-Off Date: 1/31/2023 Due Date: 2/1/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Ron Schaeffer Drop-Off Date: 1/25/2023 Due Date: 2/8/2023 0:00:00 Diagnosed Issue: Not posting. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Bowen Koby Drop-Off Date: 1/26/2023 Due Date: 1/27/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Dave Reichartz Drop-Off Date: 1/25/2023 Due Date: 2/8/2023 0:00:00 Diagnosed Issue: Fix power button Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Nicole Haydon Drop-Off Date: 1/25/2023 Due Date: 1/26/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Kyle Posey Drop-Off Date: 1/24/2023 Due Date: 2/7/2023 0:00:00 Diagnosed Issue: Retrieve file Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Maco Drop-Off Date: 1/24/2023 Due Date: 2/7/2023 0:00:00 Diagnosed Issue: FNR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Greg Torzillo Drop-Off Date: 1/24/2023 Due Date: 1/25/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Tiffany Johnson Drop-Off Date: 1/23/2023 Due Date: 2/6/2023 0:00:00 Diagnosed Issue: Will not boot. No data to save. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Randy Thurman Drop-Off Date: 1/23/2023 Due Date: 1/24/2023 0:00:00 Diagnosed Issue: Replace screen and check battery Overall Repair Status: Completed Type of System: iPad 5 Notes: Customer: Richard Daschke Drop-Off Date: 1/21/2023 Due Date: 2/4/2023 0:00:00 Diagnosed Issue: Battery replacement. Look into AC Adapter also Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dean Lutz Drop-Off Date: 1/21/2023 Due Date: 2/4/2023 0:00:00 Diagnosed Issue: Screen cracked Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jonaca Haynes Drop-Off Date: 1/20/2023 Due Date: 1/21/2023 0:00:00 Diagnosed Issue: screen replacment & tempered glass Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Gale Humphries Drop-Off Date: 1/20/2023 Due Date: 1/21/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad 2 Notes: Customer: John Mitchem Drop-Off Date: 1/19/2023 Due Date: 2/2/2023 0:00:00 Diagnosed Issue: Add 512GB NVMe and install Windows. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jim Sheara Drop-Off Date: 1/19/2023 Due Date: 2/2/2023 0:00:00 Diagnosed Issue: Will not boot. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Nick Greene Drop-Off Date: 1/18/2023 Due Date: 2/1/2023 0:00:00 Diagnosed Issue: Screen replacment Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Larry Moore Drop-Off Date: 1/18/2023 Due Date: 2/1/2023 0:00:00 Diagnosed Issue: Remove malwarebytes. Cleanup. Look into backing up files. Has UltraViewer. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dean Lutz Drop-Off Date: 1/17/2023 Due Date: 1/31/2023 0:00:00 Diagnosed Issue: Check DC Jack Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Joe Ogburn Drop-Off Date: 1/17/2023 Due Date: 1/31/2023 0:00:00 Diagnosed Issue: Cleanup and emails Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Tony Parker Drop-Off Date: 1/14/2023 Due Date: 1/28/2023 0:00:00 Diagnosed Issue: Won't turn on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jacob Mertz Drop-Off Date: 1/13/2023 Due Date: 1/27/2023 0:00:00 Diagnosed Issue: Install CPU, Video Card & PS Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Daniel Jones Drop-Off Date: 1/16/2023 Due Date: 1/17/2023 0:00:00 Diagnosed Issue: Retrieve photos. Remove SIM card. Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: John Mitchem Drop-Off Date: 1/13/2023 Due Date: 1/27/2023 0:00:00 Diagnosed Issue: Not posting. No OS Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Antonio Brown Drop-Off Date: 1/13/2023 Due Date: 1/27/2023 0:00:00 Diagnosed Issue: Add more RAM, call if other upgrades are needed. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brenda Haynes Drop-Off Date: 1/11/2023 Due Date: 1/25/2023 0:00:00 Diagnosed Issue: Doesn't boot to Windows. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Pam McCurry Drop-Off Date: 1/11/2023 Due Date: 1/25/2023 0:00:00 Diagnosed Issue: Won't stay on. Cleanup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Morrison Construction Drop-Off Date: 1/12/2023 Due Date: 1/26/2023 0:00:00 Diagnosed Issue: No display Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Jesse Poteat Drop-Off Date: 1/11/2023 Due Date: 1/12/2023 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Sherwood Smith Drop-Off Date: 1/10/2023 Due Date: 1/24/2023 0:00:00 Diagnosed Issue: FNR no data Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Erica Owensby Drop-Off Date: 1/10/2023 Due Date: 1/24/2023 0:00:00 Diagnosed Issue: Running slow Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Joy Myers Drop-Off Date: 1/9/2023 Due Date: 1/23/2023 0:00:00 Diagnosed Issue: Powers on but no display Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Efrain Tirado Drop-Off Date: 1/10/2023 Due Date: 1/24/2023 0:00:00 Diagnosed Issue: Fan error on startup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Andy Koval Drop-Off Date: 1/10/2023 Due Date: 1/24/2023 0:00:00 Diagnosed Issue: Battery is giving service status. Customer wants general checkup Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Shelley Snyder Drop-Off Date: 1/10/2023 Due Date: 1/11/2023 0:00:00 Diagnosed Issue: screen replacement + tempered glass Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Wade Glenn Drop-Off Date: 1/10/2023 Due Date: 1/24/2023 0:00:00 Diagnosed Issue: Copy files to new laptop. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Destiny Hush Drop-Off Date: 1/9/2023 Due Date: 1/10/2023 0:00:00 Diagnosed Issue: screen replacement & tempered glass Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: John Turner Drop-Off Date: 1/9/2023 Due Date: 1/23/2023 0:00:00 Diagnosed Issue: Cloan to SSD Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Hannah Oliver Drop-Off Date: 1/9/2023 Due Date: 1/10/2023 0:00:00 Diagnosed Issue: screen and tempered glass replacement Overall Repair Status: Completed Type of System: iPh12 Notes: Customer: BreAnn Weaver Drop-Off Date: 1/9/2023 Due Date: 1/10/2023 0:00:00 Diagnosed Issue: Moto Power Overall Repair Status: Completed Type of System: Other Notes: Customer: Keyom Chinn Drop-Off Date: 1/6/2023 Due Date: 1/20/2023 0:00:00 Diagnosed Issue: Will not power on. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Steve Yuruckso Drop-Off Date: 1/6/2023 Due Date: 1/20/2023 0:00:00 Diagnosed Issue: Try to fix hinge or find another old model to use for parts on this one. EW Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Trey Burton Drop-Off Date: 1/6/2023 Due Date: 1/20/2023 0:00:00 Diagnosed Issue: Will not power on. EW Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Benita Johnson Drop-Off Date: 1/6/2023 Due Date: 1/20/2023 0:00:00 Diagnosed Issue: Quote replacement keyboard and plamrest assembly. ML Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Matthew Stenzel Drop-Off Date: 1/6/2023 Due Date: 1/7/2023 0:00:00 Diagnosed Issue: Screen is off Overall Repair Status: Completed Type of System: Other Notes: Customer: Joe Cases Drop-Off Date: 1/6/2023 Due Date: 1/20/2023 0:00:00 Diagnosed Issue: Clone to 250 GB SSD Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Louis Crosby Drop-Off Date: 1/5/2023 Due Date: 1/6/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Julius Walker Drop-Off Date: 1/4/2023 Due Date: 1/18/2023 0:00:00 Diagnosed Issue: Virus cleanup. Block adult websites. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Joey strickland Drop-Off Date: 1/5/2023 Due Date: 1/19/2023 0:00:00 Diagnosed Issue: copy data FR Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Megan Gibson Drop-Off Date: 1/5/2023 Due Date: 1/6/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Patricia Sloan Drop-Off Date: 1/4/2023 Due Date: 1/18/2023 0:00:00 Diagnosed Issue: Remove password. Customer changed password when she picked laptop up but, now can't remember password. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Plus Plastic Drop-Off Date: 1/4/2023 Due Date: 1/18/2023 0:00:00 Diagnosed Issue: PC is dead Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Plus Plastic Drop-Off Date: 1/4/2023 Due Date: 1/18/2023 0:00:00 Diagnosed Issue: Power button Flickers Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Aaron Nasuta Drop-Off Date: 1/3/2023 Due Date: 1/17/2023 0:00:00 Diagnosed Issue: Game crashes Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kim Swink Drop-Off Date: 1/3/2023 Due Date: 1/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Britney Ethridge Drop-Off Date: 1/3/2023 Due Date: 1/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Cameron Ross Drop-Off Date: 1/3/2023 Due Date: 1/4/2023 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Steven Wray Drop-Off Date: 12/30/2022 Due Date: 12/31/2022 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Vincent Toms Drop-Off Date: 12/29/2022 Due Date: 1/12/2023 0:00:00 Diagnosed Issue: Issue with online accounts and PC. Claims of being hacked. Look into and try to provide or attempt to increase security Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ethel Hambright Drop-Off Date: 12/28/2022 Due Date: 1/11/2023 0:00:00 Diagnosed Issue: 250GB SSD; Windows 10 FNR Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Bob Naylor Drop-Off Date: 12/28/2022 Due Date: 1/11/2023 0:00:00 Diagnosed Issue: Malware - Clean Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Hannah Oliver Drop-Off Date: 12/28/2022 Due Date: 12/29/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Nancy Porter Drop-Off Date: 12/28/2022 Due Date: 12/29/2022 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Carly Lee Drop-Off Date: 12/28/2022 Due Date: 1/11/2023 0:00:00 Diagnosed Issue: Add webroot Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Izreal Wrighton Drop-Off Date: 12/27/2022 Due Date: 1/10/2023 0:00:00 Diagnosed Issue: Powrs on. No display. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Mike Jenkins Drop-Off Date: 12/27/2022 Due Date: 1/10/2023 0:00:00 Diagnosed Issue: Laptop is slow. Battery runs out - Check. Give upgrade options to improve performance. Interested in an external option to backup data. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Phung Nguyen Drop-Off Date: 12/27/2022 Due Date: 1/10/2023 0:00:00 Diagnosed Issue: Windows 10 downgrade and running slow Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Mel West Drop-Off Date: 12/27/2022 Due Date: 1/10/2023 0:00:00 Diagnosed Issue: Password removal Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Dutchess Brown Drop-Off Date: 12/27/2022 Due Date: 12/28/2022 0:00:00 Diagnosed Issue: cracked Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Jonaca Haynes Drop-Off Date: 12/27/2022 Due Date: 12/28/2022 0:00:00 Diagnosed Issue: Screen faulty Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Tnyah Bates Drop-Off Date: 12/23/2022 Due Date: 12/24/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPhone 7 plus Notes: Customer: Casey Gary Drop-Off Date: 12/21/2022 Due Date: 1/4/2023 0:00:00 Diagnosed Issue: LCD cuts out. Hardware issue. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jonaca Hanyes Drop-Off Date: 12/22/2022 Due Date: 12/23/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Arieus Watkins Drop-Off Date: 12/22/2022 Due Date: 12/23/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Jim Posey Drop-Off Date: 12/22/2022 Due Date: 12/23/2022 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPhone XS Notes: Customer: Jordan Martin Drop-Off Date: 12/22/2022 Due Date: 12/23/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Hannah Laflin Drop-Off Date: 12/21/2022 Due Date: 12/22/2022 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone X Notes: Customer: Clayton Bailey Drop-Off Date: 12/20/2022 Due Date: 1/3/2023 0:00:00 Diagnosed Issue: Transfer music to HD Overall Repair Status: Completed Type of System: Hard Drive Notes: Customer: Kiley Gagner Drop-Off Date: 12/20/2022 Due Date: 1/3/2023 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone 6S plus Notes: Customer: Tricsha Dennis Drop-Off Date: 12/20/2022 Due Date: 12/21/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 6 Notes: Customer: Tricsha Dennis Drop-Off Date: 12/20/2022 Due Date: 12/21/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 6 Notes: Customer: Jessica Maloney Drop-Off Date: 12/20/2022 Due Date: 1/3/2023 0:00:00 Diagnosed Issue: Install new video card. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Kelsey Lucas Drop-Off Date: 12/19/2022 Due Date: 1/2/2023 0:00:00 Diagnosed Issue: Won't turn on after plugging in 2 AC Adapters at the same time. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Premier Eye Care Drop-Off Date: 12/20/2022 Due Date: 12/22/2022 0:00:00 Diagnosed Issue: Main computer spinning after message that updates need to be run Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Becky Bell Drop-Off Date: 12/19/2022 Due Date: 12/20/2022 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Jeri Strawn Drop-Off Date: 12/19/2022 Due Date: 1/2/2023 0:00:00 Diagnosed Issue: FNR no data. DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Keller Hamrick Drop-Off Date: 12/17/2022 Due Date: 12/31/2022 0:00:00 Diagnosed Issue: Blue Screen Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Velma Barger Drop-Off Date: 12/16/2022 Due Date: 12/30/2022 0:00:00 Diagnosed Issue: Physically clean and look over. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Aaron Nasuta Drop-Off Date: 12/16/2022 Due Date: 12/30/2022 0:00:00 Diagnosed Issue: Dog knocked over root beer into the computer. Customer tried to gently clean and turned computer on side. USB ports are going out. Contact customer with estimate to repair/replace parts. Interested in upgrading storage. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Anthony Gaston Drop-Off Date: 12/15/2022 Due Date: 12/29/2022 0:00:00 Diagnosed Issue: Issue with Start Menu and overall performance. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Robin Hamrick Drop-Off Date: 12/16/2022 Due Date: 12/17/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Scott York Drop-Off Date: 12/16/2022 Due Date: 12/30/2022 0:00:00 Diagnosed Issue: Color strobes when opening game Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Patricia Sloan Drop-Off Date: 12/15/2022 Due Date: 12/29/2022 0:00:00 Diagnosed Issue: cloned to 1TB drive Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Ashley Buckton Drop-Off Date: 12/15/2022 Due Date: 12/29/2022 0:00:00 Diagnosed Issue: Replace battery Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Family Tree Auto Drop-Off Date: 12/15/2022 Due Date: 12/16/2022 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Corey Fountain Drop-Off Date: 12/15/2022 Due Date: 12/16/2022 0:00:00 Diagnosed Issue: Went into recovery mode - power button jammed - unjam power button and if can recover would be great Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Trudie Underwood Drop-Off Date: 12/14/2022 Due Date: 12/29/2022 0:00:00 Diagnosed Issue: 512GB & Clone Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Loretta Chapman Drop-Off Date: 12/14/2022 Due Date: 12/15/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Scott Helms Drop-Off Date: 12/15/2022 Due Date: 12/29/2022 0:00:00 Diagnosed Issue: Replaced HD a year ago (10/2021). OS acting up. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Meda Dixon Drop-Off Date: 12/14/2022 Due Date: 12/15/2022 0:00:00 Diagnosed Issue: Camera fuzzy Overall Repair Status: Completed Type of System: iPh12P Notes: Customer: Dan Partlowe Drop-Off Date: 12/13/2022 Due Date: 12/27/2022 0:00:00 Diagnosed Issue: Clean up if needed and secure Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Thomas Hinton Drop-Off Date: 12/13/2022 Due Date: 12/27/2022 0:00:00 Diagnosed Issue: Virus scans Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Chelsie Alexander Drop-Off Date: 12/13/2022 Due Date: 12/14/2022 0:00:00 Diagnosed Issue: Replace broken screen. DL Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Carla Cody Drop-Off Date: 12/12/2022 Due Date: 12/26/2022 0:00:00 Diagnosed Issue: Quote Windows 10 and SSD upgrade. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Price Williams Drop-Off Date: 12/12/2022 Due Date: 12/26/2022 0:00:00 Diagnosed Issue: Save data. Call customer with options to store media. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Price Williams Drop-Off Date: 12/12/2022 Due Date: 12/26/2022 0:00:00 Diagnosed Issue: Upgrade if possible. Overall Repair Status: Completed Type of System: MacBook Notes: Customer: Leslie Spaes Drop-Off Date: 12/12/2022 Due Date: 12/13/2022 0:00:00 Diagnosed Issue: wont power on Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Cherina Moore Drop-Off Date: 12/12/2022 Due Date: 12/13/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Garrett Freeman Drop-Off Date: 12/10/2022 Due Date: 12/11/2022 0:00:00 Diagnosed Issue: Replace screen Overall Repair Status: Completed Type of System: iPhone 11 Pro Notes: Customer: Amy Jordan Drop-Off Date: 12/10/2022 Due Date: 12/11/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Emily Ledford Drop-Off Date: 12/10/2022 Due Date: 12/11/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Francis Liconatllo Drop-Off Date: 12/9/2022 Due Date: 12/10/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Robert Bumgarner Drop-Off Date: 12/9/2022 Due Date: 12/10/2022 0:00:00 Diagnosed Issue: No display Overall Repair Status: Completed Type of System: iPad7 Notes: Customer: Jason Delaconcepcion Drop-Off Date: 12/9/2022 Due Date: 12/10/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 8 Plus Notes: Customer: Donald Schenck Drop-Off Date: 12/8/2022 Due Date: 12/22/2022 0:00:00 Diagnosed Issue: Upgrade Overall Repair Status: Completed Type of System: All-In-One Notes: Customer: Jessica Bridges Drop-Off Date: 12/8/2022 Due Date: 12/22/2022 0:00:00 Diagnosed Issue: Not turning on. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Brent Steward Drop-Off Date: 12/8/2022 Due Date: 12/22/2022 0:00:00 Diagnosed Issue: Install 1TB secondary drive if possible Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Michael Roseboro Drop-Off Date: 12/7/2022 Due Date: 12/8/2022 0:00:00 Diagnosed Issue: screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Pam Powell Drop-Off Date: 12/9/2022 Due Date: 12/23/2022 0:00:00 Diagnosed Issue: Upgrade to Windows 10, save data if needed. DL Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Tonya Pence Drop-Off Date: 12/8/2022 Due Date: 12/9/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPadM5 Notes: Customer: Aaron Nastua Drop-Off Date: 12/8/2022 Due Date: 12/22/2022 0:00:00 Diagnosed Issue: Crashing and wants 32GB of ram Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Vadia Falls Drop-Off Date: 12/7/2022 Due Date: 12/8/2022 0:00:00 Diagnosed Issue: Transfer Data Overall Repair Status: Completed Type of System: Other Notes: Customer: Felicia Sims Drop-Off Date: 12/6/2022 Due Date: 12/20/2022 0:00:00 Diagnosed Issue: Call with quote Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Robert Bumgarner Drop-Off Date: 12/6/2022 Due Date: 12/7/2022 0:00:00 Diagnosed Issue: LCD and screen replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Sadarius Chambers Drop-Off Date: 12/6/2022 Due Date: 12/7/2022 0:00:00 Diagnosed Issue: Screen, home button, and battery replacement Overall Repair Status: Completed Type of System: iPad 6 Notes: Customer: Tom Peeke Drop-Off Date: 12/6/2022 Due Date: 12/7/2022 0:00:00 Diagnosed Issue: Not pulling charge Overall Repair Status: Completed Type of System: Other Notes: Customer: Sherry Logan Drop-Off Date: 12/5/2022 Due Date: 12/19/2022 0:00:00 Diagnosed Issue: NO DESCRIPTION OF PROBLEM Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Alvin Trotter Drop-Off Date: 12/1/2022 Due Date: 12/15/2022 0:00:00 Diagnosed Issue: battery replacement Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jimmy Bridges Drop-Off Date: 12/5/2022 Due Date: 12/19/2022 0:00:00 Diagnosed Issue: FNR - Save Data Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Ginger McGee Drop-Off Date: 12/5/2022 Due Date: 12/6/2022 0:00:00 Diagnosed Issue: Try to unlock. Then move to another phone. Overall Repair Status: Completed Type of System: Other Notes: Customer: Michelle Blackman Drop-Off Date: 12/5/2022 Due Date: 12/6/2022 0:00:00 Diagnosed Issue: Can't get into it. Brand new to them. Factory reset. Got a code set but doesn't know it. Overall Repair Status: Completed Type of System: iPhone 7 Notes: Customer: Mickelle Blackman Drop-Off Date: 12/5/2022 Due Date: 12/6/2022 0:00:00 Diagnosed Issue: Won'te charge. Won't come on. Overall Repair Status: Completed Type of System: Other Notes: Customer: Derek Fox Drop-Off Date: 12/5/2022 Due Date: 12/6/2022 0:00:00 Diagnosed Issue: Home button issue Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Dianne Freeman Drop-Off Date: 12/5/2022 Due Date: 12/19/2022 0:00:00 Diagnosed Issue: Hacker. Clean up and check over. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: James Petty Drop-Off Date: 12/2/2022 Due Date: 12/16/2022 0:00:00 Diagnosed Issue: No display. Not posting. Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dennis Wilkins Drop-Off Date: 12/5/2022 Due Date: 12/6/2022 0:00:00 Diagnosed Issue: Tapic engine irepair return Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Derek Fox Drop-Off Date: 12/2/2022 Due Date: 12/3/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad8 Notes: Customer: Bethany Payne Drop-Off Date: 12/1/2022 Due Date: 12/2/2022 0:00:00 Diagnosed Issue: screen replacment Overall Repair Status: Completed Type of System: iPhone XSM Notes: Customer: Tom Greene Drop-Off Date: 11/30/2022 Due Date: 12/14/2022 0:00:00 Diagnosed Issue: new computer Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Oren Wyatt Drop-Off Date: 11/30/2022 Due Date: 12/14/2022 0:00:00 Diagnosed Issue: Wont display video Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Dennis Wilkins Drop-Off Date: 11/30/2022 Due Date: 12/1/2022 0:00:00 Diagnosed Issue: Battery replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: Customer: Bruce Wright Drop-Off Date: 11/30/2022 Due Date: 12/2/2022 0:00:00 Diagnosed Issue: Let someone on it Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Jamie Greene Drop-Off Date: 11/29/2022 Due Date: 11/30/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPad9 Notes: Customer: Donald Schenck Drop-Off Date: 11/29/2022 Due Date: 12/13/2022 0:00:00 Diagnosed Issue: Save Data if FNR needed. Will not boot to Windows. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: John Bangle Drop-Off Date: 11/29/2022 Due Date: 12/13/2022 0:00:00 Diagnosed Issue: Battery percent stays at 90. Internal battery. Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Katie Gunter Drop-Off Date: 11/29/2022 Due Date: 12/13/2022 0:00:00 Diagnosed Issue: Wont connect to internet and wont turn on after restarting Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Adventure House Drop-Off Date: 11/28/2022 Due Date: 12/12/2022 0:00:00 Diagnosed Issue: Will not turn on, bad charger???? DL Overall Repair Status: Completed Type of System: Laptop Notes: Customer: Craig Bolton Drop-Off Date: 11/28/2022 Due Date: 11/29/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: Other Notes: Customer: Bryan Thrift Drop-Off Date: 11/25/2022 Due Date: 12/9/2022 0:00:00 Diagnosed Issue: SD Card not reading Overall Repair Status: Completed Type of System: Desktop Notes: Customer: Amy Jordan Drop-Off Date: 11/25/2022 Due Date: 11/26/2022 0:00:00 Diagnosed Issue: Screen replacement Overall Repair Status: Completed Type of System: iPhone 11 Notes: Customer: Jack Allen Drop-Off Date: 11/25/2022 Due Date: 11/26/2022 0:00:00 Diagnosed Issue: Reset Overall Repair Status: Completed Type of System: iPhone XR Notes: Customer: Kim Dover Drop-Off Date: 11/25/2022 Due Date: 11/26/2022 0:00:00 Diagnosed Issue: Charging port replacement Overall Repair Status: Completed Type of System: iPhone 8 Notes: